All reviews

Rating Breakdown

  • 5
    69% (392 ratings)
  • 4
    4% (22 ratings)
  • 3
    3% (16 ratings)
  • 2
    4% (22 ratings)
  • 1
    21% (117 ratings)

Reviews with Text

  • 96% (545)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 29, 2016

I never got a chance to fully use Shipstation because the interface was not user friendly and it didn't immediately connect to my store. By the time support called me to help me out, I'd already moved on to a different app and had shipped many packages. It's unfortunate because I'd already loaded all my shipping accounts.

Using app

6 days

Total reviews

9

Average rating

3.6

5 / 5 Share

Dec. 4, 2016

I've already written detailed reviews praising ShipStation, so this review is for the Shopify app only. It works flawlessly. Installs in seconds, and just about zero setup work to do. It just works.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 24, 2016

Sell from multiple channels? If so, it's a must. Has streamlined our fulfillment process saving much needed time and money.

Using app

Over 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 20, 2016

Awesome shipping rates and super easy to use. what used to take several hours only took about 20 minutes to create shipping labels for about 80 shipments! I am sold and upgraded from my free trial immediately after my first day of shipments. Sincs up perfect with Shopify Strongly recommended

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2016

We have been using other programs for 10 years and Shipstation has provided us a solution to combine 3 programs into one and saves us time every day. At Sala Graphics, Inc., time saved is priceless. Thanks for the great work!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 20, 2016

After using GoShippo for a while on our store due to there per shipment pricing, we began to outgrow their service. Shipstation is a full-service shipping application. Including excellent customer service, seamless integration, a nice mobile app, constant updates, custom tracking information, and a number of other custom features for your store. We would highly recommend this app for any business interested in taking their store to the next level. We at Buddha Pants appreciate the work ShipStation does. http://www.buddhapants.com/

Using app

About 1 year

Total reviews

24

Average rating

2.8

5 / 5 Share

Sept. 11, 2016

Use Shipstation with two of the businesses I manage and couldn't be happier with the results. Phenomenal tool!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2016

best option available. tried a few others first. get this one ;)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2016

For my snack subscription box company, I've tried other shipping apps in the Shopify store from Shippo to ShippingEasy and after comparing them all, ShipStation is by far the best in terms of rates and convenience. Their platform is easy to understand and has really useful features like Shipment Notifications after the shipment hits the mail stream. I HIGHLY recommend using ShipStation!

Store

Bokksu

Using app

2 months

Total reviews

17

Average rating

4.7

5 / 5 Share

July 14, 2016

I've been using Shipstation for about 4 months and i don't want to think about how difficult processing orders was before.

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 29, 2016

This app is great for any Shopify store that is selling and shipping products. We're happy with it, and you will be too.

Using app

About 2 months

Total reviews

16

Average rating

4.8

5 / 5 Share

June 23, 2016

Saves my staff tons time. Well worth it if you ship many items a day.

Using app

6 months

Total reviews

5

Average rating

5.0

4 / 5 Share

June 13, 2016

This app is a game changer for us. We sell on various channels including Etsy, Amazon, Shopify and Ebay. ShipStation pulls in all of our open orders on all of these channels and enables us to manage them in one place. Unfortunately, not all of the order details can be imported from Amazon (this seems to be an issue from Amazon's end) so we continue to print out our orders from each channel and then cross-reference them with the open orders in ShipStation. If they could successfully get all the order details pulled in from all of our channels and then provide formatting for us to print the orders including any customizations and customer notes from right within ShipStation I would rate them 5+ stars. As it is, the app still saves us time and money and pays for itself several times over. Their support team is also great to work with - very responsive.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 4, 2016

We started with shipstation about one year ago and we had an interesting dilemma. We are located in Canada, most of our customers are in the United States and shipping with Canada Post is expensive (as compared to USPS). So we needed a solution where we could ship from our office in Canada (Vancouver Area) through Canada Post & DHL for our USA/Int Express. We also needed a way where we could ship with USPS from the post office across the border. The actual shipping from the USPS office across the border was a task in itself but we figured a great way to do it and reach out to me if you want more info on that. The problem was I could not figure out how to have two different countries to ship from with Canada Post/DHL/USPS in the mix. I am sure there must be a ton of solutions but the only one that was easy was Goshippo. I really liked goshippo and will recommend it to anyone but it doesnt have the automation and rules that shipstation has. I also tried shipping easy and Ordoro - Both great tools that had automation and easy built into it but couldnt duplicate the total ease of shipstation and the origin shipping as offered by goshippo. Well the answer is that with everything the easiest way was to maintain two shipstation accounts. The orders still feed into both easily and I can rule and automate the vast majority of the functions. The batch process works well and it was relatively easy to train our shipping team on the process. In conclusion, I give 5 stars for the quality of the product and the ease of automation. I would still like to see the tool allow for origin shipping that I need but for the price and the small inconvenience it really isnt that bad. I guess I could always use a more enterprise version of another app but we know that those developer fees can add up fast!

Using app

8 months

Total reviews

8

Average rating

4.6

5 / 5 Share

May 14, 2016

Shipstation is a miracle for shipping, I love it. It's a must have app. Jeff crystalsbynature.com

Using app

18 days

Total reviews

10

Average rating

4.1

5 / 5 Share

May 11, 2016

We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.

Using app

Almost 3 years

Total reviews

5

Average rating

3.6

5 / 5 Share

May 10, 2016

Has made our life packing and shipping orders so much easier! Definitely a must have app.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2016

I've been using ship station for over 6 months and I couldn't be happier. They make my life so much easier. Before ShipStation, I was literally printing postage from the USPS website, copy and pasting addresses one by one. ShipStation has always been accurate and a solid platform. If you're not using this app, you're simply not living.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2016

Signing up with ShipStation was the second best decision we've made for our online store (with Shopify being #1). ShipStation makes shipping so much easier and faster. No more need to juggle between UPS WorldShip, FedEx.com, and Edicia, just to print labels. Now we can enter in an address and see all the rates from each shipping provider and pick the best option for each package. ShipStation also puts all the tracking number in for us automatically, which saves a ton of time. We're extremely satisfied with ShipStation, and we're always excited to see new features added.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 19, 2016

Lots of support, lots of options. Needs a few more small additions to make it seamless with Shopify, but overall we are happy with the product.

Using app

About 1 month

Total reviews

10

Average rating

4.8