ShipStation for Shopify

ShipStation

Offering simple shipping solutions for complex fulfillment
Rating
4.2
Feedback
670
Reviews
Chart
#129
Shopify

All reviews

4 / 5 Share
Oct. 14, 2019

I have used this app for page builder! It works well but I have not used it enough to give it 5 stars

Store Using app Total reviews Average rating
WowBacon 4 months 3 4.3
1 / 5 Share
Sept. 3, 2019

I used to love this app but I just received notification my service was cancelled at my request.....I never requested this and now cannot get a hold of anyone to fix this. Im waiting for an email reply from a request 3 days ago....I have shipments that need to happen and I can get signed in to do so, or retrieve previous information on these shipments. Maybe someone will answer me on here

Store Using app Total reviews Average rating
Kiya Tomlin Over 3 years 2 3.0
2 / 5 Share
Aug. 26, 2019

this app has so many issues if a customer buys more than one sku in the same order. The software doesn't look at the sku's individually but only sees it as a "Multiple item" order. So you have to setup all these tags and work arounds. Now we have more and mores sku's and orders we keep finding more and more issues. if you are a 1 sku company than 5 stars

Store Using app Total reviews Average rating
Toolbox Widget About 1 year 2 3.5
1 / 5 Share
Aug. 19, 2019

DO NOT USE. They have broken API functionality with Royal Mail and as a result up to 50% of my shipments went missing. The UK Manager just called me personally and admitted they know about this issue but thought people weren't losing 'too many.'

Store Using app Total reviews Average rating
Sunray Fly Fish Over 1 year 6 2.3
1 / 5 Share
July 23, 2019

does not work with shopify. Cost us ALOT of money, does not work with shopify. Cost us ALOT of money,

Store Using app Total reviews Average rating
Freeman Vape juice Almost 2 years 6 3.5
5 / 5 Share
June 11, 2019

We have been using this since moving over to Shopify. Pair this with a thermal printer to greatly improve order processing times!

Store Using app Total reviews Average rating
Violate The Dress Code About 2 years 17 4.9
1 / 5 Share
June 8, 2019

Can not click on HELP with out it logging me off to log back in so we have no way of Fixing a uploading error for Etsy. We get this Error: An error occurred attempting to update orders: receipts is not a valid value for Int32.

Store Using app Total reviews Average rating
Hearth & Heart 2 days 1 1.0
1 / 5 Share
April 13, 2019

Works when it works, but the shipstation connect is not good, the postage is not cheaper, the app is worthless, you can't do anything if not at the office. More time spent fixing stuff that was working then it saves

Store Using app Total reviews Average rating
Jewel Brite About 2 months 2 3.0
3 / 5 Share
March 10, 2019

To expensive for that it does. I hate that i had to increase my plan to ship more orders. Not really worth

Store Using app Total reviews Average rating
The Glitter Guy About 2 months 4 4.5
5 / 5 Share
Feb. 28, 2019

ShipStation has given me 40+ hours a week back! My only regret was not finding them sooner. LOVE, LOVE Ship Station. EZ interface, ez to setup and seamless to use. If in doubt, give them a try! I've used them for quite a few years and always been thrilled.

Store Using app Total reviews Average rating
The Blissful Dog About 3 years 9 5.0
1 / 5 Share
Jan. 16, 2019

I have been a loyal Shipstation user for almost 3 years now. Recently, all the features that I loved about Shipstation stopped working correctly. The main features I used from these app was to process my Shopify orders through Amazon Multichannel Fulfilment but recently it stopped moving the orders to Shipped Status leaving it in pending fulfillment never uploading the tracking numbers. I see many others complaining about this problem also. I now have 100's of customers emailing me every week asking for their tracking numbers because Shipstation is no longer functioning correctly. Now this app sucks and creates more work for me that it would be for me to process my orders without this software! Like I said it used to be great but recently the features I used it for stopped working correctly. I contacted customer support, it has been over a week now since I contacted them about my issue and it has still not been fixed. They told me that the escalated my claim to a developer and that it will take a while for them to get back to me with no ETA on when this could be fixed, which is just great! I don't have a long time to wait, I need to process my customer's orders NOW! Not in a few weeks... Plus in the meantime they want me to continue to pay for their app while it doesn't even work properly for me. I will be finding a new way to handle all my shipments my moving forward because I need a company that cares about me and my customers.

Store Using app Total reviews Average rating
CT SOUNDS Almost 2 years 7 4.3
5 / 5 Share
Oct. 15, 2018

Shipstation is amazing REALLY!! It is easy to set up and understand, can print an order so fast and it's so simple!

Store Using app Total reviews Average rating
Brave & Bearded 6 months 13 5.0
5 / 5 Share
June 17, 2018

Very intuitive to use. Saves me hours of time each week. I love the features and ease of use.

Store Using app Total reviews Average rating
Smart Meter 10 months 3 5.0
5 / 5 Share
March 26, 2018

Really good app. Pulls from our two Shopify stores, eBay, and Amazon with no problems!

Store Using app Total reviews Average rating
Mindplace About 2 years 2 4.5
5 / 5 Share
March 18, 2018

Until Shipstation we were using multiple platforms to fulfill (eBay, Shopify x 3, Walmart, etc. It was getting out of hand. Shipstation has saved us. It is reliable, fast, and the consolidation and simple workflow has saved us a huge amount of time and improved our fulfillment quality and turnaround.

Store Using app Total reviews Average rating
Lemon Hero About 1 month 2 5.0
2 / 5 Share
March 4, 2018

If I couldn't figure out how to use this app on my own, I would have given it 1 star. Shortly after signing up, I got an email telling me who my account manager was. During the process of installing the app and changing the different parameters to meet my store's needs, I had several questions. I tried calling the account manager several times, and never once did he answer his phone, so I emailed him and only got one partial answer from him 2 days later. All subsequent emails have been ignored and gone unanswered. I was basically left to figure everything out on my own or do Google searches with my questions. I have one question that I can't find the answer for and my account manager absolutely WILL NOT respond to me. If you're fairly decent about figuring things out on your own, you will probably like this app. If you need support from ShipStation, forget it. It does not exist. In fact, it's horrible and I would never recommend this app because of that. At this point, I am not 100% sure I will keep this app after my trial period is up.

Store Using app Total reviews Average rating
Dead Fly Zone 3 days 9 3.8
5 / 5 Share
March 1, 2018

We use this shiz on the daily! www.neoneaters.com

Store Using app Total reviews Average rating
Neoneaters About 2 months 11 5.0
5 / 5 Share
Jan. 3, 2018

We're using this app for Wicked Good with great results. It's easy to set up. It saves us so much time, it's like having another person in shipping. I can print 100 pick tickets and shipping labels in 10 minutes. I also like that I can customize the tracking page, set up different profiles and customize tags and rules. It's powerful, but simple to set up and use. I also really like the end of the day batch report and option for the PO to scan from my phone vs having to print a report. This is a must-have app for any Shopify store. www.wicked-good.co Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Store Using app Total reviews Average rating
Wicked Good Perfume About 1 month 21 4.6
5 / 5 Share
Dec. 14, 2017

After an initial issue I found the customer support to be outstanding ShipStation fixed my issue and the service has improved with the addition of Royal Mail since I signed up. I highly recommend this app for anyone using multiple Shopify stores, multiple points of sale and multiple shipping locations such as Shipwire, amazon and self shipping. helps to unify everything into a manageable platform with automation tasks.

Store Using app Total reviews Average rating
Xtrnutrition 20 days 2 4.5
5 / 5 Share
Nov. 13, 2017

ShipStation makes the shipping process so much easier and convenient. It takes all orders from all sales channels and has it on one easy to use platform. Can create labels in batches, can group by courier type or whether it's international or domestic order etc. If you have more than 1 sales channel (i.e. ebay, Amazon, shopify) you definitely need this app! Saves time on shipping and takes away the need of having to login to each and every one of those sales channels and process orders manually.

Store Using app Total reviews Average rating
Playing Card Decks 8 months 10 4.6
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