All reviews

Rating Breakdown

  • 5
    76% (615 ratings)
  • 4
    5% (40 ratings)
  • 3
    3% (21 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (116 ratings)
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5 / 5 Share

June 4, 2016

We started with shipstation about one year ago and we had an interesting dilemma. We are located in Canada, most of our customers are in the United States and shipping with Canada Post is expensive (as compared to USPS). So we needed a solution where we could ship from our office in Canada (Vancouver Area) through Canada Post & DHL for our USA/Int Express. We also needed a way where we could ship with USPS from the post office across the border. The actual shipping from the USPS office across the border was a task in itself but we figured a great way to do it and reach out to me if you want more info on that. The problem was I could not figure out how to have two different countries to ship from with Canada Post/DHL/USPS in the mix. I am sure there must be a ton of solutions but the only one that was easy was Goshippo. I really liked goshippo and will recommend it to anyone but it doesnt have the automation and rules that shipstation has. I also tried shipping easy and Ordoro - Both great tools that had automation and easy built into it but couldnt duplicate the total ease of shipstation and the origin shipping as offered by goshippo. Well the answer is that with everything the easiest way was to maintain two shipstation accounts. The orders still feed into both easily and I can rule and automate the vast majority of the functions. The batch process works well and it was relatively easy to train our shipping team on the process. In conclusion, I give 5 stars for the quality of the product and the ease of automation. I would still like to see the tool allow for origin shipping that I need but for the price and the small inconvenience it really isnt that bad. I guess I could always use a more enterprise version of another app but we know that those developer fees can add up fast!

Using app

Over 3 years

Total reviews

8

Average rating

4.6

5 / 5 Share

May 26, 2016

Have been using this software for about a year it continuously gets better. Actually found shopify because of ship station. We sell on eBay,amazon and newegg. This app make shipping out all orders much easier. Must have for any serious business.

Using app

Over 1 year

Total reviews

15

Average rating

4.7

5 / 5 Share

May 23, 2016

Been using this for months... it pretty simple to use. Once you get the hang of it, you'll be printing/shipping out orders smoothly. Very helpful app

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2016

Shipstation is a miracle for shipping, I love it. It's a must have app. Jeff crystalsbynature.com

Using app

5 months

Total reviews

10

Average rating

4.1

5 / 5 Share

May 11, 2016

We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.

Using app

Almost 3 years

Total reviews

5

Average rating

3.6

5 / 5 Share

May 10, 2016

Has made our life packing and shipping orders so much easier! Definitely a must have app.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

April 30, 2016

This app has helped me do a lot of things other apps couldn't, (like the Canada Post app, which isn't really user friendly), but it has a few quirks that make it not as easy to use. I still haven't been able to figure out how to print huge batches of labels at a time, and I couldn't create a return shipping label for a customer in the US. But those are small inconveniences compared the pros-- it's fairly easy to use, and it actually helps me see my orders in a more helpful way, even than from the shopify back end.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

1 / 5 Share

April 29, 2016

Wildly inaccurate declared customs values on international orders, glitches, frozen screens, lots of whirly wheels. Your ShipStation experience if you choose to accept it. This app is not recommended for anyone who sells outside of the US. It uses list price on customs forms rather than price actually paid.

Using app

Over 6 years

Total reviews

11

Average rating

3.9

5 / 5 Share

Aug. 10, 2016

Here at www.ycddiscounts.com we use shipstation for ALL of our shipping from ebay, amazon, and shopify. An absolute must have for any small business.

Using app

12 months

Total reviews

19

Average rating

4.5

5 / 5 Share

April 19, 2016

It does so much! It can be a bit overwhelming at first. But they have great support and help you navigate through any bumps on the road. Couldn't imagine shipping without it.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 7, 2016

Excellent Customer Service. Awesome App!. I LOVE IT! The best and look no further. Has Mobile on the go, has Inventory management, has shipping calculator to compare the various rates immediately, very robust, ease of use, fast and efficient. Why didn't I use this app earlier, I could've saved myself lost time instead of using the other horrible major Shipping app competitor. I emailed the company directly requesting that Kevin Rae to contact me because Endicia.com referred me to him. In 1 hour, I got a call back from Kevin. I'm impressed that this company forward my email to him and not assign it to whomever. Kevin took the time to help me setup, navigate and educate me on everything. I was up and running immediately. He answered all my questions and was very patient. Kevin exudes outstanding Customer Service. This is very important when shopping around and using certain apps.

Using app

About 1 year

Total reviews

14

Average rating

4.0

5 / 5 Share

April 4, 2016

I've been using ship station for over 6 months and I couldn't be happier. They make my life so much easier. Before ShipStation, I was literally printing postage from the USPS website, copy and pasting addresses one by one. ShipStation has always been accurate and a solid platform. If you're not using this app, you're simply not living.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2016

Signing up with ShipStation was the second best decision we've made for our online store (with Shopify being #1). ShipStation makes shipping so much easier and faster. No more need to juggle between UPS WorldShip, FedEx.com, and Edicia, just to print labels. Now we can enter in an address and see all the rates from each shipping provider and pick the best option for each package. ShipStation also puts all the tracking number in for us automatically, which saves a ton of time. We're extremely satisfied with ShipStation, and we're always excited to see new features added.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 19, 2016

Lots of support, lots of options. Needs a few more small additions to make it seamless with Shopify, but overall we are happy with the product.

Using app

About 1 month

Total reviews

10

Average rating

4.8

5 / 5 Share

March 11, 2016

We're been using Shipstation since day 1. Very straightforward, saves us a ton of time and money :)

Using app

Over 10 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2016

Lovely app, saves us a ton of time!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2016

Oh my goodness!! We love ship station! This has improved our fulfillment process greatly! Thank you for the awesome app!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2016

This app makes the whole shipping process super simple! Absolutely love this app!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 7, 2016

ShipStation is hands down the best shipping service we have ever used! The easy to use interface makes the whole shipping process a breeze! Great Service and overall a great app!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2016

ShipStation saves us hours of work! For us it easily: - prints labels in batches, 100s at a time ( we used to do it 1 by 1!!, so annoying to do and takes up so much time) -sends tracking info to customer then sends off confirmation when it's delivered. -fulfills the orders automatically in Shopify -gives us a live rate from our Fedex account, so we know how much it costs without checking on the Fedex site -now it also gives us the transit time ( new feature!) -it allows the use of colored tags which is amazing for organization + so much more. ..they've added a bunch of new things since we starting using it 4 months ago. So it's going to only get better and better. If you ship a good amount of product, use this app, it's a must! - Canada's premier online cheese shop and Cheese of the Month club - Cheesyplace.com

Using app

5 months

Total reviews

5

Average rating

5.0