ShipStation
ShipStation - The Best Way to Ship on Shopify
Rating
4.2
feedback
814
chart
#91
All reviews
Rating Breakdown
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Aug. 12, 2024
ShipStation is so easy to use. It walks you completely through the process of shipping your package. It sends notification about upcoming changes to carrier pricing, and services. It also gives you Shipping analytics which is very helpful.
Aug. 14, 2024
I've found the people at ShipStation to be attentive and great to work with. It's a good product.
Thank you for reaching out! We're sorry to hear about this experience and have emailed you via ticket 7040371 requesting some information to resolve this cancelation. Hoping to hear back from you shortly!
July 31, 2024
I just downloaded this app. I will update my review once I had a chance to use this app more. People need to be aware, especially if they are just starting out like myself and money is tight. The free option is not a free option. It says upto 25 monthly shipments for no fee. But, when signing up, you MUST pick a fee option, because the free option has disappeared. It makes it frusterating because you spend some time getting it set up, and blam, smaked is the face without it.
Thank you for reaching out and providing us with your feedback, this is very valuable to our team! We will have a team member get in touch to assist you with your setup and if you have any outstanding issues. Please have a great rest of your week!
July 31, 2024
Chelly has been exceptional in assisting us with navigating ShipStation and setting up everything. Her support has significantly contributed to our positive experience with the platform.
July 24, 2024
I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!
July 18, 2024
great product we really love the way they helped us. Careful with Canadian shipping. You may get hit with fees after the shipment. Love this product.
July 18, 2024
Greetings.....This will be my easiest review for 2024. SHOPIFY absolutely rocks. Their customer support is exceptional, their platform is clean and efficient. Very user friendly and simple to add products and shipping methods. If you are on the fence on selecting a platform for your company, I will save you time and effort trying to decide. Go with SHOPIFY.
July 17, 2024
This application has saved our company time and money and helped us streamline our shipping process
July 17, 2024
OK, it's time to leave a review as we've been using ShipStation for a few years now. The fact is that ShipStation is so much better than any other competitor in the space! Seriously - I've tried tons of other apps just in case, and they all fall far short of the functionality and usability of ShipStation. From automations to every day order management, it's just easier in ShipStation. I've integrated all of our selling channels - Shopify, Etsy, Amazon, TikTok Shop, eBay ... and they all work really well. Sure, there are issues sometimes - every software has issues - but as a small business with only 2 users, we STILL get an actual support rep to help us with issues. Pretty amazing, really. I love how easy it is to use USB scales and label printers too - that saves us a ton of time. Sometimes we have to restart the ShipStation client to fix an issue, but it works 99% of the time with no issue and is usually one click to weigh or print labels. TikTok Shop integration is absolutely amazing! It updates quickly which is so important as TikTok Shop wants us to ship super fast - so any delays are a no-go. The app works seamlessly and doesn't require any difficult configurations, providing API keys, managing things in a separate platform, etc. It just works and is SO welcome! ShipStation just makes our small business run better. With hundreds of orders a month, there's no way we could do things without it.
July 16, 2024
Avoid this garbage program. So many bugs and the customer service is embarrassingly abysmal.
Hey there, thank you for bringing this to our attention! We've located your open ticket with our team and will be in touch when we have an update. We look forward to continue working together and hope you have a great rest of your day!
July 11, 2024
Great easy app! Connected multiple Shopify stores to ShipStation in minutes without ANY issues. Couldn't be easier!
July 4, 2024
Been using Shipstation for a couple years now with UPS and Canada Post as my carriers and it's been flawless the entire time. Thanks
July 3, 2024
For me this has the best UI and integration of the shipping apps we've used
June 25, 2024
Easy to use. Customer service is wonderful and thought me many tricks and tips!
June 14, 2024
I have saved so much money moving over to Shipstation. Their account managers have help me to save even more by helping to optimize my shipping processes. Its not just an app, its a whole team to support your business