ShipStation
ShipStation - The Best Way to Ship on Shopify
Rating
3.8
feedback
566
chart
#154
All reviews
Review RSS Feed
Aug. 26, 2025
ShipStation has been a fantastic shipping software for our business needs. Lots of options and settings to customize the software for our specific case scenarios. Great support and onboarding team that helped us get up to speed very quickly. 5 stars all around.
Aug. 26, 2025
Support is good and the system is user friendly. We have found it useful when shipping internationally, as the rates are cheaper and it integrates with Shopify.
Aug. 21, 2025
We have been using ShipStation for over four years, and are very happy with ShipStation and its integration with our accounting system.
Aug. 19, 2025
I don't recommend Shopify or Shipstation. The platforms get worse while prices go up.
Thank you for taking the time to leave your review! Our team has reached out to you at the email on file to address your concerns. Hoping to hear back from you shortly!
Aug. 18, 2025
Doesn't allow you to easily add dimensions for a product. Carriers use dimensional weights so how do I add them? No support. No one answers their support phone number...
Aug. 18, 2025
I do not recommend ShipStation. During the trial, the experience started off positive. I was supported and even assigned an account manager. Once the trial ended, that support disappeared. My account manager stopped responding to my emails, my account was locked, and I was prevented from cancelling my subscription despite following their instructions and contacting support. I attempted multiple times to cancel in any way I could, yet I continued receiving invoices while still unable to access my account. Their support system is convoluted, unhelpful, and failed to resolve the issue. This is only my experience, but while the trial looked promising and human-centered, I quickly faced access issues, ongoing billing, convoluted support, and a cancellation process driven by automation where I ultimately fell through the cracks.
Using app
About 8 hours
Total reviews
1
Average rating
1.0
Thank you for your review. We are sorry to see that this was your experience. Our team has followed up with you in ticket 8603788 to confirm that your account has been canceled and the requested funds returned. Please respond there should you need anything else!
Aug. 15, 2025
Manifests with Canada Post are currently broken, 6 weeks and counting. This review will be updated when they fix it. Until then, the app is not fully functional for Canada Post.
Hi there, thank you for reaching out and for bringing this to our attention! Our team has reached out to you via your open ticket with some next steps.
Aug. 14, 2025
Aug. 11, 2025
Emily was very helpful setting up our Shipstation account with, and we have found it to be a lot more efficient than anything else we have tried! I would recommend.
Aug. 7, 2025
Aug. 7, 2025
We've had a great experience working with them over the past 10 years. Their service has always been reliable, and the low carrier rates they offer have helped us keep our shipping costs down. We highly recommend them
Aug. 7, 2025
Shipstation is a great platform for shipping logistics and it integrated seamlessly with Shopify!
Aug. 6, 2025
I've been using ShipStation for several years to ship order from two of my Shopify stores. I've not had any issues, and if there is something I need help with, it's been quickly resolved. Splitting orders to ship items separately is a breeze. Adding an "order" to ship something that was not parts of a shopify order is super easy. All in all, I've had a great experience.
Aug. 6, 2025
ShipStation is a swiss knife that resolves all shipping problems seemlesly. Minutes to integrate, order automatically assigned to the right 3PL in seconds.
Aug. 5, 2025
The app it self works quite well, but recently we stopped using this as Shipstation tried to force us to pay for the Gold Level if we wanted to use APIs for Amazon and Ebay, which are very fundamental to the tools use. The Gold level also supports 2000 labels per month, way in excess of what we need. So we dropped the App and now transitioned to Veeqo very sucessfully.
Hi there, thank you for taking the time to share your experience with us. We've reached out to the contact information we have on file to follow up and explore some potential solutions. We'd truly appreciate the opportunity to make things right if you're open to giving ShipStation another try. We hope to hear from you soon!
Aug. 5, 2025
Shipstation has been a life saver for us as a company. The Shopufy integration makes shipping not only from our website, but also several third party marketplaces we have linked through various apps a breeze. No more entering in information multiple times, increasing the likelihood of errors, but also having the tracking relayed back to the marketplace saves so much additional time.
Aug. 5, 2025
We have been using Shipstation for about 5 years now and we are very satisfied with the versatility and ease of use. As our business has expanded, Shipstation has helped us keep up with changes in procedures internally with useful features such as tagging orders and use of more than one shipping carrier.
Aug. 5, 2025
Its a brilliant addition to the business. Not only does Shipstation work on Shopify, it also works on Etsy and Amazon, so if you sell on multiple platforms as we do, it means we only need to look at one interface every morning to see what orders need shipping. It also sends out automatic shipping information to the marketplace as well. It is a massive time saver and the discounted rates make it a massive economic win too. We like the fact that Shipstation have a great support centre who chase any parcels that go missing for us to. Couldn't run Stickers4Walls without it.
July 31, 2025
Shopify and ShipStation integrate seamlessly, making order fulfillment efficient and straightforward. Whenever an error occurs, their support agents are responsive and proactive in helping find solutions. Their assistance has been invaluable.
July 31, 2025