ShipStation

Jan. 24, 2023

We have used them for 6 years now and couldn't recommend a better software to use for shipping. They are one of the few that works and cares about its customers and will go above and beyond for you!

Jan. 6, 2023

The app works well except for printing problems from time to time. However I would not recommend using their insurance - 'shipinsurance'. The app allows you to buy insurance on an item even if it is not insurable. I have been using the app assuming if I could buy insurance the item was insurable. I have filed my first claim in two years and it has been denied as the shipping option was not insurable despite the fact that they offered insurance on my shipping option. I would have chosen a different shipping option had I known this. App needs to be fixed so that insurance is not offered on non-insurable shipping options.

Nov. 29, 2022

I am so frustrated at this app and the lack of support that we have been receiving. Ever since the update, Shipsation has been a total disappointment. We used it without any issues for the past 5 years but once the upgrade happened, nothing has been functioning properly. It's time-consuming to have to reach out to tech support constantly because their app isn't functioning properly. I am looking into a different fulfillment app.

Nov. 17, 2022

Love Ship station streamlines all my shipping into 1 central place. I am able to ship from multiple sales platforms and use my multiple courier accounts.

Nov. 7, 2022

We've used Shipstation for six years now. Their most recent update has completely ruined this software. Per support, we must uninstall and then reinstall their printing software each week (and have done so for the past several months). What's the point of shipping software that's unable to print labels?!

Nov. 6, 2022

their support technic team was really Helpful . But I was not really happy with the rates and it was quite complicated to choose a package/carrier. I did not enjoy my experience.

Nov. 1, 2022

The app doesn't put import/export data for international shipments: hts code, values, etc. It is causes problems, because they ignored it. It is in their api and simple to include. There is no reason to leave it out. It reduces the value of the the app and service.

Oct. 17, 2022

I've been using the app for 4+ years. Used to be a great app but the recent updates turn it into total crap. The users on shared workstations can't print anymore . Tried to get assistance from support only to be told that "Because of the changes made to this version of ShipStation Connect, we recommend only having one user logged in at a single time " - hello, 1992 is speaking .

Oct. 6, 2022

Truly awful development team removing or breaking features with every update. Every bug report is ignored. Every feature request is ignored. Customer service team is useless, they will "forward over tickets to their dev team" and then respond after months and months of outage issue reports just to tell you they aren't doing anything. Based on my experience, I genuinely hope a good competitor puts them out of business.

Sept. 23, 2022

This was the best app we had. Once it was updated IT IS COMPLETE TRASH!! Their support will take weeks with no help. A glitch a day will make you feel like you work for Ship station and not your own business.

Sept. 22, 2022

Do not use shipstation if you plan on adding new products to your store on a regular basis. It seemed amazing until I found out that they require you to manually add information for every product you have such as weight, value, customs info and more...all info that was already added to shopify in the first place creating twice the amount of work. The workaround they gave me was to create a spreadsheet and re-import that every time I add a new product. Ridiculous.

Sept. 2, 2022

Very happy with the Shopify app. It makes shipping a super breeze. Really a good app. I highly recommend you to try them out

Aug. 30, 2022

I love how easy it is to use Shipstation with Shopify! I get an order on shopify and it integrates very easily. I would recommend shipstation for all of you selling channels.

Aug. 30, 2022

ShipStation is the hub of my business. It makes my life so simple. I've connected my shopify store as well as all the other marketplaces where I sell. After several years of use, Shipstation continues to import all my order flawlessly.

Aug. 16, 2022

Getting customer support to answer questions is like pulling teeth. I've had a few occasions where Shipstation wouldn't print, I would make labels in bulk and then couldn't print, and assorted other issues. They take over a week to answer meanwhile you're trying to run a business. Annoying.

Aug. 9, 2022

I have used shipstation for years for many of my clients. very good streamlining system. I recommend!

Aug. 4, 2022

Great app for small businesses and includes everything you need to ship hundreds of orders a week with little-to-no hassle. Built-in UPS rate is also absolutely fantastic through them Would highly recommend.

Aug. 3, 2022

This app is super helpful in making shipping with our Shopify orders. Manually enter customer information when products are ready to ship is a thing of the past. Very helpful.

July 22, 2022

We use Shipstation every day for our E-commerce store. Makes shipping quick and easy. The support is great, Stancey always takes care of us

July 21, 2022

We have used shipstation for quite some time and it has been great. We have connected multiple store types and it has run through them with ease. It is very intuitive and easy to use. It is a breeze to work with.