All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2023

Rhys Hammer has been incredibly helpful in fixing all of our tech glitches, 10/10 support team! Highly recommend Shogun to build lovely looking webpages.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Sam! Thanks for taking the time and leaving us a review. 🤩 We are excited to hear about your amazing experience with Shogun and our support team. I'll be sure to share the kind words with Rhys and the entire support team. We also appreciate the honest recommendation. Thank you so much for your love and support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Jan. 10, 2023

Thank you so much for your fast response and solutions! If you have any enquiries, don't hesitate to contact them!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! We sincerely appreciate the feedback. We are glad to hear that our support team was able to help. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Jan. 7, 2023

Shogun is fairly easy to learn and the support is there to help you along the way should you encounter any issues

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Colleen! I wanted to thank you for taking the time and leaving us a review. We are very glad to hear that you have been finding Shogun easy to use. Our support is always happy to assist and answer any questions you may have, and we'll look forward to assisting you again in the future. Thank you so much for your continued support! 😊 Sweetan | Client Services Shogun Page Builder

1 / 5 Share

Feb. 12, 2024

Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.

Using app

Almost 2 years

Total reviews

17

Average rating

4.2

Developer Reply

-----UPDATE - Feb 14, 2024----- Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback. I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded. We are not forcing you to change or upgrade to any other plan at all. Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan. Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me. Thanks. Sweetan | Client Services Shogun --------------------------------------------------- Thank you so much for leaving us a review, Brian! 😊 We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback. I'll be sure to share your kind words with Andre and the support team. We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 29, 2022

Great support by real people. Easy to use application. thank you Shogun, I would not have a store without it.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Jack! We are very glad to hear that you have been finding Shogun easy to use. We appreciate the kind words. Thanks for leaving us a review. Our support team is always happy to help and we'll look forward to assisting you in the future as well. Thanks for your love and support. 🥰 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 21, 2022

Amazing support team !!! always there when needed and they are very efficient! Amazing app ! highly recommend.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Janna. 🙂 We are happy to hear that you are having a good experience with Shogun and our support team. We are always here to assist you and will look forward to hearing back from you in the future as well. Thanks a lot for the recommendation. We sincerely appreciate your support. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Dec. 15, 2022

The Shogun Landing Page has limited abilities compared to other pages, but the support is very responsive, and helps provide work-arounds.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for leaving us a review, Mallory! We are glad to hear that you had a great experience with our support team. We also appreciate your feedback and suggestions as it helps us to continue improving the app for you. Please let us know if you bump into any issues or have any questions for us in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 15, 2022

Amazing response team - I am always immediately put through to someone who can help me! An incredible customer experience and I am never left stuck and have no need to hire a web developer!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such kind words and the review, Hepzibah. 🙂 We are delighted to hear that you are having such a wonderful experience with Shogun and the support team. We designed the app to ensure that you are able to design beautiful-looking pages without having to hire a web developer, but even if you wanted to, the resources are there to use. Our support team is always happy to assist you and we'll look forward to assisting you again in the future. Thank you so much! 🫶 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Dec. 14, 2022

The Shogun support team are phenomenal and respond very quickly to any questions we have. Justine in particular has been great to work with; she is always happy to help with any issues that arise and replies with detailed responses. No question has been left unanswered and Justine continually goes above and beyond! Thank you for all your help.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Madeleine! Thanks for leaving us a review. We are very glad to hear about your positive experience with Shogun as an app and our support team. Justine and the entire support team are always happy to go above and beyond when it comes to ensuring the questions are answered and resolutions are detailed. 😊 I'll be sure to share the feedback with Justine and the support team. We appreciate your support and will look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 13, 2022

Andre with support helped us figure out a cosmetic issue that we needed fix. His support was very clear and detailed. Not to mention very fast support.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Alex. We appreciate the feedback. I am very happy to hear that Andre could help and that you found the instructions clear and detailed. I'll be happy to share these kind words with him and the entire support team. Please let us know if there'd anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 6, 2022

Fantastic support team! I was having issues building my page and their support team gave prompt, helpful advice.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Victoria! We appreciate the review. Thanks! 😊 It is always great to communicate with you and I am happy to hear that you are having such a wonderful experience with Shogun and our support team. Please let us know if there's anything we can assist with in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 5, 2022

We utilize Shogun as a page builder for our online shop. The support team is great and helps us as much as possible with detailed explanations that really teach you. The response time is fast making you and your needs a priority

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Stephanie! Thanks for taking the time and leaving us a review. 🎉 We are super glad to hear that our support team has been able to assist you. We always try and share detailed explanations and resolutions whenever possible. Thanks for the kind words. We appreciate your support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 5, 2022

I am using this app to make our marketing pages... It is easy to use for graphic designers and developers... just few changes will make it better... The support team are doing great. I am really satisfy with their support and help! Thanks!

Using app

About 3 years

Total reviews

11

Average rating

4.7

Developer Reply

Thanks for leaving us a review, Kourosh! 😊 Thanks for sharing your feedback. We are happy to hear that Shogun has been easy to use and has helped you to create the marketing pages on the site. I'll be sure to forward the kind words to our support team. Please let us know if there's anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Dec. 2, 2022

Very quick and responsive support team! Leah Boyle helped me figure out a form submission issue near instantly after I submitted the ticket.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Bec! We appreciate you leaving us a review. Thank you so much. 😊 I am so glad to hear that Leah was able to help resolve the issue instantly. I am going to share the feedback with her and the entire support team. Let us know if there's anything else we can assist you with. Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Nov. 30, 2022

We've used Shogun to create landing pages for individual products, collection pages as well as blogs. The support staff have been really helpful and their responses have been incredibly quick.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for leaving us a review, Will. We are happy to hear that Shogun has been helpful when it comes to creating landing and other pages for your store. Our support team is always available to assist and answer questions for you. Please let us know if you have any other questions. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Nov. 29, 2022

Great app, that works easily and fast! If you have any questions they have a great support team to help you whit this!

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for leaving us a review, Sofian. 🫶 We are super glad to hear that you are having a wonderful experience with Shogun and our support team. We appreciate the kind words. Please let us know if we can help with anything else in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 8, 2025

I am in awe with how quickly the support team responds to my questions every single time! Whether my questions are large or small, they take the time to answer me in a way that I can understand and carry on with my designing! So thankful for this support staff and the way they respond in such a timely manner! I don't normally leave reviews unless the service is epic- and the help I receive from the Shogun staff is truly epic:)

Store

JOYBOX

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the review, Kristina. Thanks for taking the time and sharing your kind words. 😊 We are very glad to be able to serve you and help you design pages for your website. Our support is always happy to assist you and we'll continue to do that in the future as well. Thank you so much for all your love and support. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Nov. 28, 2022

I was literally able to build an absolutely beautiful site with zero HTML knowledge. The support, when I need it, is quick and helpful. Seriously, my site looks SO GOOD. Is Shogun perfect? No, there's definitely a learning curve too but they seem to be adding features and making things easier. I am sure I will use them for as long as my store is running.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Randall! 😍 We are very happy to hear that Shogun has helped to create beautiful-looking pages for your site without coding experience. We did design the app to ensure that you don't need to have any coding experience. Our support team is always here to answer the questions and resolve the issues you may bump into and we'll look forward to assisting you again in the future. Thank you so much for your feedback. We'll continue to improve the app and add new features to enhance your experience. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Nov. 24, 2022

Super user-friendly, we've built our highest converting pages on the site with this app. Additionally, their customer service is incredible, quick, and very helpful. I couldn't recommend this app more!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Reid. We are glad to hear that Shogun has not only been user-friendly but has helped to create the highest-converting pages on the site. Thank you so much for trusting us. 😍 We'll be here to answer any questions and assist you again in the future. We appreciate the recommendation. Thank you so much! 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Nov. 24, 2022

Great and quick customer support! Takes a little bit of work to get into the creation of pages, but the support is awesome helping out when you need to make a quick fix

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey there, Leiv! Thank you so much for taking the time and leaving us a review. 😃 We appreciate your honest feedback. Our support team is always available to assist you and resolve the issues. Please don't hesitate to write back to us if you bump into any issues or have any questions in the future. Sweetan | Client Services Shogun Page Builder