Shogun ‑ Landing Page Builder
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We have been using PageFly until we ran into some site speed issue and decided to try this app. Although the drag and drop option is slightly easier than that of Pagefly, overall features are pretty much the same and won't explain the price difference. However, the worst part is that in our mobile version visitors cannot click on the products and our ticket has been left unattended for a week now, and counting. No one responds to even multiple update requests--let alone a solution. From the onboarding agent to support agents, all the parties are included in all 3-4 mails and no one cares to answer or write a word about it. We receive 80% of our traffic from mobile, and basically visitors are unable to view our products. We NEVER experienced such a technical problem left in the dark with Pagefly. Regardless the problem they always fixed it in a day or less. Just a food for thought for your decision process...
-UPDATE (March 14, 2023)- Thank you so much for replying back to us, Burak. We appreciate you taking the time and sharing further feedback with respect to your experience. We'll look forward to assisting you again and would request you to please don't hesitate to reach out to us should you bump into any issues. Thank you so much for your continued support. -------------------------------------------- -UPDATE- Hi again, Burak! We have been trying to get in touch via phone and also via email, but we were not able to connect via the phone number we had on our end. We also haven't heard back from you via email. We'll be happy to understand your concerns and assist you better if you could reach reply back to my email. We appreciate your support. ---------------------------------------------- Hi there, Burak! Thanks for leaving us a review. I am sorry to hear about your experience as this isn't something we would want you to go through. We pride ourselves when it comes to ensuring we offer support and answer any questions, or resolve issues at the earliest for you. I apologize for the inconvenience this has caused. I am looking into this for you as I write this message and I also tried to reach out to you via phone, but it looks like the contact number we have on file isn't correct. I am also going to reach out to you via email so that I can help assist you further and also help resolve this issue. Thanks for your support. Sweetan | Client Services Shogun Page Builder
Shogun Landing Page Builder're good app for creating pages and the support're excellent for any helping.
Hey there, Nan! Thank you so much for leaving us a review. We are very glad to hear that Shogun has been super helpful when it comes to creating pages for your store. 😊 Our support team is always here to assist you and we'll look forward to assisting you again in the future. Thanks for all your support. 🤩 Sweetan | Client Services Shogun Page Builder
Product BRILLIANT, service AMAZING. After contacting customer service for advice navigating the platform, I was left with nothing best the best customer service you could ask for. The team went above and beyond to help me produce beautiful custom pages. There was literally no problem too big or small for the team. I will be recommending this App to everyone!
Hi there, Lydia! Wow! Thank you so much for leaving us such an awesome review. 🤩 We strive to ensure you have nothing but the best of experience with Shogun and our support team. It was great to communicate with you earlier and I am happy to hear that you are enjoying the app. We'll be looking forward to assisting you again in the future. We also appreciate the honest recommendation. Thanks! ❤ Sweetan | Client Services Shogun Page Builder
This app is fantastic for building web pages. And the support team was super responsive and friendly. The experience is based on my two-year use of this page builder.
Thank you so much for leaving us a review, Vincent. 😊 We are extremely delighted to hear that Shogun had been a fantastic app for your requirements. Thanks for the feedback. It means a lot to us that you are having such a wonderful experience with Shogun and our support. We'll look forward to assisting you for years to come in the future. 🫶 Sweetan | Client Services Shogun Page Builder
Easy to use for a novice like me, only problems i have faced are when trying to take over multiple predecessors work. When contacting support, Rhys was quick to respond and very helpful
Hi there, Leanne! Thank you for leaving us a review. We appreciate the feedback that you have been finding Shogun easy to use. Our support team is always here to assist and I'll be sure to share the kind words with Rhys as well. Let us know if there's anything we can assist you with again in the future. Sweetan | Client Services Shogun Page Builder
Great app, you can create whatever you want on Shogun. Very good support team! I recommend to use it!
Hey there, Marion! Thanks for writing a review for us. 😊 We are very pleased to hear that Shogun has been a great app for your requirements and has allowed you to create great-looking pages and achieve so much more. Our support team is always happy and ready to assist you and we'll look forward to assisting you again in the future. We appreciate the honest recommendation. 😍 Sweetan | Client Services Shogun Page Builder
easy to use and solid built, made it a breeze to create a fully functioning page, looks professional and everything is wysiwyg thank you.
Thank you so much for leaving us a review, Ufuk! 😊 We are very glad to hear that you are finding Shogun to be easy to use when it comes to designing professional pages using our drag-and-drop page builder. We'll be happy to assist you in the future should you bump into any issues or have any questions for us. Thanks! Sweetan | Client Services Shogun Page Builder
Rhys Hammer has been incredibly helpful in fixing all of our tech glitches, 10/10 support team! Highly recommend Shogun to build lovely looking webpages.
Hi there, Sam! Thanks for taking the time and leaving us a review. 🤩 We are excited to hear about your amazing experience with Shogun and our support team. I'll be sure to share the kind words with Rhys and the entire support team. We also appreciate the honest recommendation. Thank you so much for your love and support. Sweetan | Client Services Shogun Page Builder
Thank you so much for your fast response and solutions! If you have any enquiries, don't hesitate to contact them!
Thank you so much for leaving us a review! We sincerely appreciate the feedback. We are glad to hear that our support team was able to help. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder
Shogun is fairly easy to learn and the support is there to help you along the way should you encounter any issues
Hi, Colleen! I wanted to thank you for taking the time and leaving us a review. We are very glad to hear that you have been finding Shogun easy to use. Our support is always happy to assist and answer any questions you may have, and we'll look forward to assisting you again in the future. Thank you so much for your continued support! 😊 Sweetan | Client Services Shogun Page Builder
Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.
-----UPDATE - Feb 14, 2024----- Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback. I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded. We are not forcing you to change or upgrade to any other plan at all. Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan. Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me. Thanks. Sweetan | Client Services Shogun --------------------------------------------------- Thank you so much for leaving us a review, Brian! 😊 We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback. I'll be sure to share your kind words with Andre and the support team. We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder
Great support by real people. Easy to use application. thank you Shogun, I would not have a store without it.
Hi there, Jack! We are very glad to hear that you have been finding Shogun easy to use. We appreciate the kind words. Thanks for leaving us a review. Our support team is always happy to help and we'll look forward to assisting you in the future as well. Thanks for your love and support. 🥰 Sweetan | Client Services Shogun Page Builder
The Shogun Landing Page has limited abilities compared to other pages, but the support is very responsive, and helps provide work-arounds.
Thank you for leaving us a review, Mallory! We are glad to hear that you had a great experience with our support team. We also appreciate your feedback and suggestions as it helps us to continue improving the app for you. Please let us know if you bump into any issues or have any questions for us in the future. Sweetan | Client Services Shogun Page Builder
Amazing response team - I am always immediately put through to someone who can help me! An incredible customer experience and I am never left stuck and have no need to hire a web developer!
Thank you so much for such kind words and the review, Hepzibah. 🙂 We are delighted to hear that you are having such a wonderful experience with Shogun and the support team. We designed the app to ensure that you are able to design beautiful-looking pages without having to hire a web developer, but even if you wanted to, the resources are there to use. Our support team is always happy to assist you and we'll look forward to assisting you again in the future. Thank you so much! 🫶 Sweetan | Client Services Shogun Page Builder
The Shogun support team are phenomenal and respond very quickly to any questions we have. Justine in particular has been great to work with; she is always happy to help with any issues that arise and replies with detailed responses. No question has been left unanswered and Justine continually goes above and beyond! Thank you for all your help.
Hi there, Madeleine! Thanks for leaving us a review. We are very glad to hear about your positive experience with Shogun as an app and our support team. Justine and the entire support team are always happy to go above and beyond when it comes to ensuring the questions are answered and resolutions are detailed. 😊 I'll be sure to share the feedback with Justine and the support team. We appreciate your support and will look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder
Andre with support helped us figure out a cosmetic issue that we needed fix. His support was very clear and detailed. Not to mention very fast support.
Thank you so much for leaving us a review, Alex. We appreciate the feedback. I am very happy to hear that Andre could help and that you found the instructions clear and detailed. I'll be happy to share these kind words with him and the entire support team. Please let us know if there'd anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
Fantastic support team! I was having issues building my page and their support team gave prompt, helpful advice.
Hi there, Victoria! We appreciate the review. Thanks! 😊 It is always great to communicate with you and I am happy to hear that you are having such a wonderful experience with Shogun and our support team. Please let us know if there's anything we can assist with in the future. 🫶 Sweetan | Client Services Shogun Page Builder
We utilize Shogun as a page builder for our online shop. The support team is great and helps us as much as possible with detailed explanations that really teach you. The response time is fast making you and your needs a priority
Hi there, Stephanie! Thanks for taking the time and leaving us a review. 🎉 We are super glad to hear that our support team has been able to assist you. We always try and share detailed explanations and resolutions whenever possible. Thanks for the kind words. We appreciate your support. 😊 Sweetan | Client Services Shogun Page Builder
I am using this app to make our marketing pages... It is easy to use for graphic designers and developers... just few changes will make it better... The support team are doing great. I am really satisfy with their support and help! Thanks!
Thanks for leaving us a review, Kourosh! 😊 Thanks for sharing your feedback. We are happy to hear that Shogun has been easy to use and has helped you to create the marketing pages on the site. I'll be sure to forward the kind words to our support team. Please let us know if there's anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
Very quick and responsive support team! Leah Boyle helped me figure out a form submission issue near instantly after I submitted the ticket.
Hey, Bec! We appreciate you leaving us a review. Thank you so much. 😊 I am so glad to hear that Leah was able to help resolve the issue instantly. I am going to share the feedback with her and the entire support team. Let us know if there's anything else we can assist you with. Sweetan | Client Services Shogun Page Builder
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