All reviews

Rating Breakdown

  • 5
    87% (2,909 ratings)
  • 4
    6% (207 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (23 ratings)
  • 1
    2% (76 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2025

I like the many customization options this offers, but of course you'll run into issues or questions. Luckily, Shogun has one of the best support teams I've ever encountered. The live chat is super convenient and their support team members will work through any problem you have with you. Or even just fix it for you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. We appreciate you taking the time to leave us a review and sharing your positive experience. Our support team is always here to help and guide you. I will be sure to share the kind words with the entire support team. Let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 6, 2025

Great page builder and the support is awesome!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Thanks for leaving us a review and sharing your feedback. We are so glad to hear that you are having an amazing experience with Shogun. Please let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun

5 / 5 Share

Jan. 31, 2025

great customer service!

Store

BIOLYTE

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

That means the world to us. Thank you so much for your kind words. ❤️ Sweetan | Client Services Shogun

5 / 5 Share

Jan. 25, 2025

Helped me fix everything I needed to get fixed

Store

NO.29

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for taking the time to leave us a review. We are glad we could help. Let us know if there is anything else we can assist you with. Sweetan | Client Services Shogun

5 / 5 Share

Jan. 23, 2025

Wonderful! The ease of use is great, but most importantly, the support is excellent. They responded in real time and solved my problem promptly.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

That means a lot to us. Thanks for sharing your feedback. Our support team is always here to assist you. Please don't hesitate to write back to us if you have any further questions. :) Sweetan | Client Services Shogun

5 / 5 Share

Jan. 23, 2025

James was very responsive to my query and fixed the problem promptly.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, we appreciate the feedback. Thanks. I am glad James was able to help. I will be sure to share the kind words with him and our entire support team. ❤️ Sweetan | Client Services Shogun

5 / 5 Share

Jan. 15, 2025

Amazing customer service from Sweetan at Shogun. I emailed him with a problem 9:30pm and he got back very quickly with a series of responses that resolved the issue.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. I am glad I was able to help. Please let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Jan. 10, 2025

Shogun has been wonderful to work with. Great customer service and allows me to create beautiful pages/sections on my website with 0 coding experience! Andre specifically has been such a big help. Highly recommend Shogun!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Nicole. Thanks for writing this review for us and sharing your wonderful experience with Shogun. We are super glad to hear that Shogun has been wonderful to work with and that our support team was able to help. Andre is awesome and I will be sure to share the feedback with him and our entire support team. Thanks for the honest recommendation. 😊 Please let us know if there is anything we can help with. Sweetan | Client Services Shogun

5 / 5 Share

Jan. 10, 2025

While I occasionally encounter challenges using this landing page app, the chat support always provides an excellent experience. The representatives are incredibly helpful and patient. As a beginner in website building, even with a user-friendly platform like Shogun, I truly value the team's guidance and support.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Vanessa. Thanks for taking the time and leaving us a review of your experience with Shogun. We can understand the challenges and we would like to ensure we are there to support you. I am happy to hear that our support team has been able to help. We will look forward to assisting you again should you have any further questions for us. Thanks for your continued support. Vanessa Sweetan | Client Services Shogun

5 / 5 Share

Jan. 8, 2025

It is a good application and customer support is quick.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Dan. Thanks for sharing your feedback in the form of this review. We are happy to hear that you are having a good experience with Shogun as an app and with our support team. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Jan. 8, 2025

The editor is very easy to use, and the features are great. Andre in customer support has helped me with every issue i've come across and has been a painless experience!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Nate. Thanks for taking the time and leaving us a review. We appreciate your kind words. Andre is indeed awesome and I will be happy to pass on the feedback. Please don't hesitate to write back if you have any further questions for us. 😊 Sweetan | Client Services Shogun

4 / 5 Share

Jan. 6, 2025

First of all, the shogun support team is super helpful, kind and fast. In page buildung itself, I never found a single thing they couldn't help me fix within a couple minutes. Huge props and thanks for that. Page building and publishing couldn't be easier. If your shop needs high class content, Shogun is definitely your way to go! Gives you all the options you need (and even more) while perfectly adapting to your shopify theme. Only downside we have is translating. The connectivity with Shopify's own translation tool (Translate & Adapt) is really bad unfortunately and still the best one out there. Translating a shogun page in shopify is really painful and if you update a page, layout changes don't update to the translation. Only way to change a 3-lingual page is to publish a copy of the new page and translate it from scratch. which costs loads of time. Not ideal for multilingual shops but still the best I've seen so far. Really hope I can give an honest 5-star review for the shogun team one day. But the translation issue is a bummer unfortunately.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 31, 2024

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. :) Sweetan | Client Services Shogun

5 / 5 Share

Dec. 30, 2024

Ich bin super zufrieden mit der App. Der Support hilft einem schnell und ist sehr kompetent. Die Seiten lassen sich super gestalten, auch als Nichtprogrammierer. Definitiv 5 Sterne.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hallo, Jana. Vielen Dank, dass Sie uns eine Bewertung hinterlassen und Ihre Erfahrungen geteilt haben. Wir freuen uns sehr zu hören, dass Sie mit Shogun und unserem Support-Team so eine wundervolle Erfahrung gemacht haben. Wir stehen Ihnen gerne zur Verfügung, falls Sie weitere Fragen an uns haben. Sweetan | Client Services Shogun

5 / 5 Share

Dec. 23, 2024

Their customer service is top tier. They're extremely helpful. Building in Shogun is easy unlike many of the builders for Shopify.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thanks for taking the time and sharing your experience with us. We are glad to hear that our support team has been able to help and that you are making the most of Shogun. Please don't hesitate to write back if you have any questions for us. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Dec. 19, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. Sweetan | Client Services Shogun

5 / 5 Share

Dec. 18, 2024

James & the Support team were quick to help and provide a solution! Five stars.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks for sharing your feedback in the form of this review. We greatly appreciate your support. I will be sure to share the kind words with James and the entire support team. :) Sweetan | Client Services Shogun

5 / 5 Share

Nov. 27, 2024

The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review. We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊 Thanks for the honest recommendation, we appreciate your love and support. Sweetan | Client Services Shogun

5 / 5 Share

Nov. 26, 2024

Excellent customer service! Andre and Sweetan are the best of the best!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, James. Thanks for sharing your feedback here. It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support. Please let us know if we can help with anything else in the future. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Nov. 22, 2024

Great app with amazing customer service!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey, Corbin! Thanks for writing this review for us and sharing your experience. We are glad to serve you and will look forward to assisting you again. :) Sweetan | Client Services Shogun