Shogun ‑ Landing Page Builder

Hi there, Mathieu. Thanks for sharing the feedback. We are sorry to hear about the trouble. Looking at your email addressed to our support team, it seems like an issue/conflict with the theme you are using and the way the template is being scraped in the editor. I can see my colleague responded, and I followed up on the same email thread so that we can understand this and assist you further, or guide you in the right direction. We'll look forward to hearing back from you. Sweetan | Client Services Shogun

Thank you so much for your feedback and review. We greatly appreciate the kind words. I am glad I could help you. Please do let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun

Hi there! Thanks for sharing your experience! We’re glad you found the app easy to use and that our support team could quickly guide you through the changes. 🚀 Please don't hesitate to write back if you bump into any issues. Sweetan | Client Services Shogun

Thanks so much! We’re happy to hear our support team could be there for you quickly 🚀😊 Sweetan | Client Services Shogun

Hi there, thank you so much for the wonderful feedback! 😊 We’re thrilled to hear Shogun has been such a time-saver across your sites. I’ll make sure to share your kind words with Andre and the team. We are super glad to know that we could help, and we’re grateful to have you with us! Please let us know if there is anything else we can assist you with. ❤️ Sweetan | Client Services Shogun

Thank you so much for your kind words! 🎉 We’re so glad Shogun makes page building simple and accessible, and it’s great to hear our support team could be there when you need them. We truly appreciate you being with us! Sweetan | Client Services Shogun

Hi there, we greatly appreciate you leaving us this feedback. This absolutely made our day 🙌 We’re so glad that Shogun and our support team could help you move fast and save time; that’s exactly what we aim for! It was great to communicate with you. I am happy that I was able to help you. 😊 Thanks for trusting us and letting us be part of your Shopify journey! Sweetan | Client Services Shogun

We truly appreciate your glowing feedback! 🌟 It’s always our goal to make things smooth and stress-free, and we’re so happy to hear we’ve been able to help quickly each time. 🚀 Sweetan | Client Services Shogun

Thank you so much for the review! 🌟 We’re thrilled to hear Justine was able to help you with the new editor. We’ll be sure to pass along your kind words! 🙌 Sweetan | Client Services Shogun

Thank you so much for leaving us a review. I am glad I could help. 😊 We're thrilled to hear that you had a great experience. If you ever need anything else, we're always here to help! Sweetan | Client Services Shogun

Hey there, thank you so much for sharing your feedback and leaving us a review. We are super glad to hear that we could help resolve the issue in a timely manner. Please let us know if there is anything we can help with in the future. ❤️ Sweetan | Client Services Shogun

Hi there, thank you for being with us for over two years — that truly means a lot! 😊 We’re so glad you’ve found the app easy to use and noticed the recent improvements. Our support team works hard to be there whenever you need us, and it's great to hear that’s made a difference. Thanks again for your continued support! Please let us know if there is anything we can help you with. Sweetan | Client Services Shogun

Thank you so much for leaving us a review. :) Please let us know if we can help you again. Sweetan | Client Services Shogun

Thank you for your feedback! We're glad to hear our team was able to respond quickly when you needed help. We're always here if anything comes up! 🙌 Sweetan | Client Services Shogun

Thank you so much for your kind words! 😊 We're thrilled to hear that our support team was able to assist you promptly and thoroughly. It's also great to know you're seeing improvements in loading speed — we're always working to optimize performance. If you ever need anything else, we're just a message away! 🚀 Sweetan | Client Services Shogun

Hi there, thanks for leaving us a review and sharing your experience. We are glad we could help. :) Please let us know if you have any further questions. Sweetan | Client Services Shogun

Thank you for your continued support! We're so glad to hear that you've been finding the editor easy to use after a year with us. It’s great to know Shogun has been helping you manage your pages smoothly. If you ever need any assistance or have feedback, we're always here for you! 😊 Sweetan | Client Services Shogun

Hi Fleur! Thanks for leaving your feedback with us. We understand Shopify support has given the impression that the issue you were experiencing with your checkout is related to our app, and the code that we have in your theme. That same code has been in your theme unchanged since December 2022, and the nature of the issue you are experiencing does not relate to any function Shogun touches on. We've offered to help perform some real troubleshooting and requested collaborator access to have a look and await your reply. James Shogun Support

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our support team — and I truly appreciate the shoutout. We’re always here to go the extra mile and make sure you have everything you need as you learn the app. Your kind words mean a lot — we’ll definitely keep it up! 😊 Sweetan | Client Services Shogun