Shogun ‑ Landing Page Builder

Thank you so much for your kind words! We're really glad to hear that you've had a positive experience with Shogun and that our support team has been able to assist you quickly. If you ever need anything else or have any feedback, we're always here to help. Thanks for being part of the Shogun community! ❤️ Sweetan | Client Services Shogun

Update - 11th June, 2025 Hi again, Taylor. I see you were in a conversation with our team to help figure this out, and while our team offered to help, you were able to self-resolve the issue. We appreciate the update and apologize for any trouble or inconvenience this situation has caused. Please let us know if there is anything else we can help you with. Sweetan Client Services Shogun ----------------------------------------- Hey there, Taylor. Thanks for sharing your feedback in the form of this review. It looks like my colleagues tried to help with this via email and have requested some help from your end. We need to collab access code to send the collab access request so we can check your theme files and help remove the code. I want to let you know that when you uninstall our app, the code remains in the theme to ensure your pages that you edited and published with Shogun continue to work live. However, if you are not looking to use the app, we recommend reverting any imported pages before you uninstall to ensure they work. I see you had 19 pages in Shogun and simply deleting the code would cause issue where the pages may lose the CSS or the formatting. Having said that, our team provided with the detailed instructions on how to remove the code, and have even offered to help further by deleting the code for you. We request you check the email thread and help us with the collaborator access code so we can send the request and check the theme files for you. I am not sure what felt clunky as I don't see any other support thread about the same. if you were facing an issue you could have shared the feedback with our team and we would have been happy to assist you. I do see you initially installed our app on April 13, 2020 and then reinstalled this month. We will look forward to hearing back from you on the same email thread so we can help you further. Sweetan | Client Services Shogun

Hey there, Bart. I am sorry to hear about the issues that have led to this 1 star review for our app. I was looking at your account, and I have a few things that I would like to clarify. 1 - We offer 10 days of free trial on all our plans. When you select the trial, Shopify will proceed with the authorisation of the upcoming/recurring monthly charges. This happens when you select the plan to trial. That doesn't mean you will be charged right away. You can uninstall the app before the 10-day free trial period to cancel. 2 - Any app that is installed will add some code to the theme to ensure it functions correctly. The same happens with Shogun. When you install the app, Shogun adds minimal code to ensure you can create or edit pages. This is normal behavior. However, you can always remove the code using our detailed guide if you are not looking to use the app. I see you imported 2 pages to us, and you will see the Shogun code in the theme. 3 - I am not able to locate any support conversation under your email address about these issues. Our team is more than happy to assist you if you have any doubts or questions. I see you refer to some of your pages having issues due to Shogun where the text is removed. If you could provide the example pages along with the screenshot of what text is removed, our team will be happy to check. BTW, I want to let you know that installing Shogun doesn't cause such issues, but we can only check when we have an example. My colleague, Kevin, reached out to you via email to understand the issues further and help you, but I see the message hasn't been read and it has been 2 days. We request you to please reply to that thread so that we can help you better. Sweetan | Client Services Shogun

Hi there, thank you so much for leaving us a review. Please let us know if there is anything else we can help you with in the future. :) Sweetan | Client Services Shogun

Hey there, thank you for the review and the feedback. :) We're so glad you're finding the app easy to use — and it truly means a lot to hear that our team has made such a positive impact. Going above and beyond to support our users is what we strive for every day. We're always here if you need anything! Sweetan | Client Services Shogun

Thank you so much for the glowing feedback! We're thrilled to hear you've consistently had great experiences with our support team. I will be sure to pass the kind words to Andre and the entire support team. We're always here when you need us. 🙌 Sweetan | Client Services Shogun

Hi there, thank you so much for the wonderful review! We're so happy to hear that the app has helped unlock more creative flexibility for your homepage. It was wonderful chatting with you, and I am happy I could help, and the video was useful. :) If you ever have more questions or need a hand, we’re always here to support you. Sweetan | Client Services Shogun

Thank you for the great feedback! We're glad to hear you're enjoying the ease and flexibility of the platform — and that A/B testing and custom landing pages are working well for you. Big thanks as well for the kind words about our support team — we're always here to help! :) Sweetan | Client Services Shogun

Hi there, thank you for the great feedback! We're happy to hear that you're finding Shogun intuitive, stable, and feature-rich — and it means a lot to know we stand out among other options. We also appreciate your note on adding more features — we're always working to improve and expand what's possible. And a big thank you for the kind words about our support team — we’re always here when you need us! :) Sweetan | Client Services Shogun

Hi there, thank you so much for taking the time and leaving us a review. Please let us know if there is anything we can help you with in the future. Sweetan | Client Services Shogun

Thanks so much for the fantastic review! We're thrilled to hear you had a smooth experience with Shogun and found the Shopify import feature helpful — making page building easy and efficient is exactly what we aim for. We're so glad you loved the experience! Sweetan | Client Services Shogun

Hello there, thanks for your kind words. We are happy to hear that your experience with our support has been amazing. Please let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team — and we'll be sure to pass your shoutout along to Rhys! 😊 If you ever need anything else, we’re always here to help. Sweetan | Client Services Shogun

Hey there, Jason. While we appreciate the feedback, I want to let you know that I found no support interaction about this. If you have any questions or doubts about the same our support team would have answered them and also guided you in the right direction for how to remove Shogun code. Every app or a page builder app will require some additions to the theme in order for the app and the pages or the content to function. Shogun adds minimal files or code and that is to ensure your pages continue to work when the app is uninstalled, this is expected behavior. But, you can always follow the steps to remove the code without causing any issues. As suggested, I don't see any support interaction from your end. You installed the app 6 days ago and uninstalled. However, please feel free to write to us at [email protected] or reply to my email and we can help guide you on how to remove the code from your store. Thanks. Sweetan | Client Services Shogun

Thank you so much for stopping by and leaving us this review. It means a lot and helps us to continue improving the app and your experience. Our support team is always available to help. Please let us know if you bump into any issues. :) Sweetan | Client Services Shogun

Thank you so much for leaving us a review. :) Please let us know if there is anything we can help you with in the future. Sweetan | Client Services Shogun

Hi there, this means a lot to us. We appreciate you taking the time and leaving us a review. Your feedback helps us to improve the app and your overall experience. We are happy to hear that Shogun has been an integral part of your e-commerce projects and that we have helped to create high-quality, conversion-driven landing pages. Our support team strives to ensure you have a great experience with Shogun and we will be here to serve you again. Thanks for your love, support, and recommendation. :) Sweetan | Client Services Shogun

Thanks so much for your feedback! We're glad to hear that Shogun is helping you get the job done and that you find it easy to use. We apologize for the glitches and appreciate your feedback. Huge thanks for the shoutout to our support team — we're always here to help. :) Sweetan | Client Services Shogun

Hey there, Thanks for the kind words and this review. I am super glad to hear that Andre could help and I will be sure to share the feedback with him. Please let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun

Hi there, Thanks for taking the time and leaving us a review. We are glad to hear that Shogun has been helpful when it comes to enhancing your pages and your users' experience. Our support team is always happy to help and we'll be here to assist you in the future as well. Thanks for your support. Sweetan | Client Services Shogun