All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2025

incredible customer support

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, thanks for your kind words. We are happy to hear that your experience with our support has been amazing. Please let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun

5 / 5 Share

April 29, 2025

EXCELLENT costumer support. Very responsive and extremely helpful. Rhys helped me out and did a fantastic job. :)

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team — and we'll be sure to pass your shoutout along to Rhys! 😊 If you ever need anything else, we’re always here to help. Sweetan | Client Services Shogun

1 / 5 Share

April 29, 2025

It is very bad to use. After uninstalling it, it added a bunch of unnecessary template files to my website, which I cannot delete.

Store

Howoll

Using app

1 minute

Total reviews

2

Average rating

3.0

Developer Reply

Hey there, Jason. While we appreciate the feedback, I want to let you know that I found no support interaction about this. If you have any questions or doubts about the same our support team would have answered them and also guided you in the right direction for how to remove Shogun code. Every app or a page builder app will require some additions to the theme in order for the app and the pages or the content to function. Shogun adds minimal files or code and that is to ensure your pages continue to work when the app is uninstalled, this is expected behavior. But, you can always follow the steps to remove the code without causing any issues. As suggested, I don't see any support interaction from your end. You installed the app 6 days ago and uninstalled. However, please feel free to write to us at [email protected] or reply to my email and we can help guide you on how to remove the code from your store. Thanks. Sweetan | Client Services Shogun

5 / 5 Share

April 10, 2025

Intuitive user-friendly Handling of the app and if there are problems the Shogun support helps quickly in finding a solution

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for stopping by and leaving us this review. It means a lot and helps us to continue improving the app and your experience. Our support team is always available to help. Please let us know if you bump into any issues. :) Sweetan | Client Services Shogun

4 / 5 Share

March 31, 2025

Using app

Almost 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for leaving us a review. :) Please let us know if there is anything we can help you with in the future. Sweetan | Client Services Shogun

5 / 5 Share

March 20, 2025

We've been using Shogun for our e-commerce projects, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to create high-quality, conversion-driven landing pages without requiring extensive coding knowledge. One of the standout aspects of Shogun is its seamless integration with our store. Additionally, their customer service is top-notch. Whenever we’ve had questions or needed assistance, their support team has been responsive, knowledgeable, and always ready to help. If you're looking for a reliable, intuitive, and well-supported page builder for your e-commerce store, Shogun is an excellent choice!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, this means a lot to us. We appreciate you taking the time and leaving us a review. Your feedback helps us to improve the app and your overall experience. We are happy to hear that Shogun has been an integral part of your e-commerce projects and that we have helped to create high-quality, conversion-driven landing pages. Our support team strives to ensure you have a great experience with Shogun and we will be here to serve you again. Thanks for your love, support, and recommendation. :) Sweetan | Client Services Shogun

4 / 5 Share

March 19, 2025

The app can be a little glitchy at times, but it gets the job done. It is very easy to use and the team at Shogun is EXTREMELY helpful!

Using app

Over 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for your feedback! We're glad to hear that Shogun is helping you get the job done and that you find it easy to use. We apologize for the glitches and appreciate your feedback. Huge thanks for the shoutout to our support team — we're always here to help. :) Sweetan | Client Services Shogun

5 / 5 Share

March 18, 2025

Great app support from Andre, he was very knowledgeable and quick with instructions. Solved my questions and got me on my way with the website revisions.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thanks for the kind words and this review. I am super glad to hear that Andre could help and I will be sure to share the feedback with him. Please let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun

5 / 5 Share

March 18, 2025

The Shogun app has allowed us to add custom pages and sections to our website that are beyond the capabilities of the normal Shopify templates. Anytime we run into an issue or a question about how to use a certain feature of the app, the Shogun support team has been super responsive and helpful in walking us through to a resolution.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks for taking the time and leaving us a review. We are glad to hear that Shogun has been helpful when it comes to enhancing your pages and your users' experience. Our support team is always happy to help and we'll be here to assist you in the future as well. Thanks for your support. Sweetan | Client Services Shogun

5 / 5 Share

March 18, 2025

Sweetan is quick response to my enquire and helped me out

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, thank you so much for your kind words. I am glad I could help. Please let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun

5 / 5 Share

March 14, 2025

This is a fantastic page-building app. We have been using it for years. The app works perfectly, and the support team is very helpful in solving any issues that may arise. Highly recommend!

Using app

About 6 years

Total reviews

12

Average rating

5.0

Developer Reply

Hi there, Jordan Thanks for sharing your feedback in the form of this review. We are extremely happy to hear that your experience with Shogun has been exceptional for so many years. I will be happy to share this with the entire support team. Please note that we are always here to assist you. ❤️ Thanks for the honest recommendation. Let us know if you bump into any issues and we'll be happy to assist you. 😊 Sweetan | Client Services Shogun

1 / 5 Share

March 13, 2025

You have to pay $250 a month to edit product pages... what a rip off.

Using app

About 21 hours

Total reviews

7

Average rating

2.4

Developer Reply

Hey there, Gary. Thanks for sharing your feedback. I was trying to locate a support conversation you had with our team, but I wasn't able to locate one. Please correct me if I am wrong. You don't have to pay $250 a month to edit product pages. The ability to edit product pages is available on all our plans, including the $39 a month plan. I am not sure where you read that, but that clearly looks like some sort of misunderstanding. I see you installed our app on March 12, 2025 and did not even select a plan to start the trial to test the app. You uninstalled the app a day later. However, if you had any doubts about the plans or what features they offer you can always reach out to our support team. Our team is always available and happy to clear any confusion or doubts you may have. You have uninstalled the app, but if you want to try it again with the $39 a month plan and check if you are able to edit product pages or not please do let us know. Thanks. Sweetan | Client Services Shogun

5 / 5 Share

March 13, 2025

Good and quick support

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review. We are happy to hear that your experience with ou support team was great. Let us know if there is anything else we can assist you with. ❤️ Sweetan | Client Services Shogun

5 / 5 Share

March 11, 2025

Very helpful support, and amazing features!

Using app

Over 5 years

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, Thanks for sharing your feedback in the form of this review. We are super glad to hear that our support team could help you and that you are finding the features we offer, useful. 😊 Please let us know if there is anything else we can assist you with. Sweetan | Client Services Shogun

5 / 5 Share

March 10, 2025

Great app, and even better support!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thanks for taking the time to leave us a review. This means a lot to us and we are super glad to hear that your experience with Shogun and our support team has been amazing. Please let us know if there is anything else we can assist you with in the future. Thanks for the love and support. ❤️ Sweetan | Client Services Shogun

5 / 5 Share

March 9, 2025

Helpful quick responses

Using app

Over 7 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, Thanks for leaving us a review and sharing your feedback. Our team will look forward to assisting you again in the future. Thanks for your continued support. :) Sweetan | Client Services Shogun

5 / 5 Share

Feb. 27, 2025

The support team at Shogun were so helpful and quick with their response to our query. Highly recommend!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the kind words and your continued support. Thanks for leaving us a review. Our support team is always here to help you. Please do let ys know if we can help with anything else in the future. Thanks for the honest recommendation. 😊 Sweetan | Client Services Shogun

5 / 5 Share

Feb. 26, 2025

James was helpful to helping my problem.

Store

Kensui

Using app

Over 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Thanks for leaving us a review. I am happy to hear that James was able to help solve the issue for you. I will be sure to pass the feedback. Let us know if there's anything else we can assist you with. Sweetan | Client Services Shogun

5 / 5 Share

Feb. 28, 2025

Super helpful and quick to respond!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We appreciate your continued support. Let us know if we can help with anything else in the future. :) Sweetan | Client Services Shogun

5 / 5 Share

Feb. 18, 2025

Great customer support, very quick to respond and helpful with queries.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, thanks for leaving us a review. We are always here to assist you. Please let us know if there is anything else we can assist you with. :) Sweetan | Client Services Shogun