Sky Pilot ‑ Digital Downloads

Hey there, Thank you so much for your kind words! We’re thrilled to hear you find Sky Pilot a great way to store and sell digital products, and that our customer service was helpful—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you so much for the 5-star rating! We’re thrilled to have your support—it really means a lot! If there’s ever anything we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve enjoyed using the app over the years and that our support has been top-notch. Your recommendation means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you for sharing your experience! We’re delighted to hear our customer service was able to solve your problem perfectly and that you had a great experience with us. If there’s ever anything else we can help with, just reach out! Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear Axel provided fast and professional support and that you’re happy with the app—it really makes our day to hear feedback like this! If there’s ever anything more we can do for you, don’t hesitate to reach out. Best, Shop Circle Team

Hey there, Thanks for sharing your experience! We’re glad to hear the installation went smoothly on your existing website—makes us happy to know things worked without a hitch! If you run into anything or need a hand, just reach out. Best, Shop Circle Team

Hey there, Thank you so much for sharing your experience! We’re thrilled to hear Cherose was able to guide you patiently every step of the way. Knowing our support makes a difference like this is exactly why we do what we do! If there’s ever anything more we can do for you, just give us a shout! Best, Shop Circle Team

Hey there, Thanks a ton for the fantastic review! We’re so glad to hear you’re loving the app and that our support has been helpful—your enthusiasm really made our day! If there’s ever anything more we can do for you, don’t hesitate to reach out! Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear that Cherose was able to help you navigate Sky Pilot efficiently and provide clear support; your feedback means a lot! If there's anything else we can do for you, just reach out! Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear you find the app easy to use and that our support has been helpful; your feedback means a lot! If there's anything else we can do for you, just reach out! Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been enjoying the app and our support over the years; your recommendation means a lot! If there's anything else we can do for you, just reach out! Best, Shop Circle Team

Hello there, Thank you so much for the kind words! We're thrilled to hear you had a great experience with our customer service! If you ever need anything else, we're just a message away! Cheers!

Hello, Thank you for the great feedback! We're glad to hear you had a smooth and efficient experience with our support team! Should you need anything else, just reach out; we're always available for assistance! Cheers!

Hello, Thank you so much for your thoughtful review! We're really glad to hear that you had a positive experience and that our support was clear, polite, and easy to understand. Providing helpful and kind assistance is something we truly care about, so it means a lot to hear that it came through. If there's anything else you need in the future, please don't hesitate to reach out—we're always here to help! Best, The Shop Circle Team

Hey, Thank you—we really appreciate you taking the time to share that! We're committed to providing fast and reliable support, so it's great to know our team was able to assist you promptly! If you ever have more questions or need help again, we're here for you! Cheers!

Hey there, Thank you so much for your kind words! We're really glad to hear that our support team was friendly and quick to help! If you need anything else, we're always here for you, just drop us a message! Cheers!

Hello there, Thank you for your feedback, and we're really sorry to hear about the frustration you’ve experienced; we understand how challenging it can be when things aren’t going smoothly, and we genuinely want to help resolve the issues you’re facing. We reached out to you via email two weeks ago to address the concerns raised in your review, but we haven’t received a response yet. In that email, we mentioned that in order for us to fully assist you, we need the collaboration request to be accepted in Shopify. Without it, we’re unable to access your store to resolve the issues directly. Once you accept the request, if you're still willing to do so, we will be able to guide you through any remaining steps and ensure everything is working as it should. We also understand the frustration with response times, and we apologize for any delays you experienced. Our team sometimes handles multiple chats, which can sometimes cause some wait times, but we are committed to offering thorough and effective support. We hope we can move forward and get everything resolved for you, so please let us know once the collaboration request has been accepted, and we’ll get things back on track - we're here to help. Best, The Shop Circle Team

Hello there, Thank you for your feedback; we appreciate you taking the time to share your thoughts. We’d like to better understand the areas where you’ve found the app difficult to set up- if there’s anything specific you need assistance with or any questions you have, please let us know. We’re committed to making sure everything works smoothly for you and are here to help in any way we can. Best, The Shop Circle Team

Hey there, Thank you for your review. We understand how the product description taking up too much space on the download page can be frustrating, and we apologize for any inconvenience this has caused. We emailed you a few days ago regarding this issue but haven’t yet received a response. In that email, we mentioned that the product description is pulled directly from your Shopify product page, and there are a couple of ways to adjust it. We’re happy to assist you with the best solution - please feel free to respond to our email, and we’ll guide you through the process. We’re here to help, and we're looking forward to resolving this for you. Best, The Shop Circle Team

Hello, Thank you for your review, and we appreciate your feedback! We understand that large file uploads can take some time, especially with files as large as 5GB, like yours. Unfortunately, that’s just the nature of big uploads. We also noticed you mentioned needing to use your email to log in to access the file - we’re glad Nitesh was able to assist you in disabling that feature, so you can access the file directly without logging in. We emailed you after your review to see if there’s anything else we can do to improve your experience, but we haven’t received a response yet. If you have any other concerns or need assistance, please feel free to reach out - we’re happy to help and ensure you have the best experience possible. Best, The Shop Circle Team