All reviews

Rating Breakdown

  • 5
    95% (349 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 92% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2024

Ich benutze diese App seit ca.5 Jahren für meine Digitalen Produkte und bin immer sehr zu frieden gewesen. Ich brauchte Hilfe, als ich den Shop auf shopify 2.0 umgestellt hatte und bekam durch den Support chat sofort hilfe und hatte im Handumdrehen alles installiert. Vielen dank für diese tolle App <3 I have been using this app for about 5 years for my digital products and have always been very satisfied. I needed help when I switched the store to shopify 2.0 and got immediate help through the support chat and had everything installed in no time. Many thanks for this great app <3

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you for being a loyal user for the past 5 years! We're thrilled to hear that our support team could assist you quickly with your switch to Shopify 2.0. Your satisfaction is our top priority, and we appreciate your kind words and support! Should you need anything else, do not hesitate to reach out! Cheers!

5 / 5 Share

July 22, 2024

Quick and efficient service + easy to use

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your amazing review and 5-star rating! We're glad to hear that you find our service quick, efficient, and easy to use; we aim to provide a smooth and hassle-free experience to our users! In the future, if you encounter any issues or need assistance with something else, please don’t hesitate to reach out! Regards, The Shop Circle Team

5 / 5 Share

July 14, 2024

Nitesh was great to work with!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you for the wonderful 5-star rating! We're thrilled to hear about your positive experience with Nitesh! We pride ourselves on the dedication and hard work of our team and it's fantastic to see that reflected in your user experience! Should you need anything else in the future, do not hesitate to reach out! Cheers!

5 / 5 Share

July 11, 2024

Great app and support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We're thrilled to hear that you're finding our app useful and that our support team could provide the service you needed! It's always a pleasure to receive such positive feedback since your happiness and satisfaction are our priority! Please do not hesitate to reach out again if you require any further support or have any suggestions or questions. Your feedback plays a vital role in helping us improve and evolve our product! Thanks again!

5 / 5 Share

July 11, 2024

Great app, customer service super helpful. Easy to use.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you for your fantastic 5-star review! We're glad to hear that you're finding our app easy to use and that our customer service team has been able to assist you! Your feedback means a lot to us as we strive to provide the best service possible! Please don't hesitate to reach out for any support you may need in the future. We're here for you! Cheers!

5 / 5 Share

July 10, 2024

nice app, support staff Nitesh was helpful

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well! Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us. Best wishes!

5 / 5 Share

June 25, 2024

Sehr übersichtliche und verständliche App. Genau das richtige für mich und den Verkauf von digitalen Dateien. Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!

Store

10von10

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Thank you for your review! We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully! Your satisfaction is our top priority! If you have additional questions, please do not hesitate to contact us again! Regards!

5 / 5 Share

June 2, 2024

Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it! In case you need help with anything else, do not hesitate to reach out at any point! All the best!

5 / 5 Share

June 2, 2024

Kenan, Customer Service Agent communicated quite well in helping me resolve my issues.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that you had such a positive experience with our customer service agent, Kenan! It's incredibly important to us that our customers feel heard and assisted when they run into issues, so we'll be sure to pass your kind words to him! Thank you for your feedback and the 5-star rating! All the best!

5 / 5 Share

May 30, 2024

Easy to setup. i really love it!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi! We're absolutely thrilled to see that you love our app! We made it with the aim to be user-friendly and simple, so we're delighted that you found it easy to set up. We greatly appreciate your 5-star rating and your wonderful review! Don't hesitate to reach out if you have any suggestions or need any assistance in the future! Thanks again for the love! All the best!

4 / 5 Share

May 22, 2024

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hey there! Thank you for sharing your experience with our app! We're thrilled to hear you're enjoying it and finding it useful for connecting with your customers. Your support means a lot to us! We noticed you left us a 4-star review. While we're pleased with your feedback, we want to ensure your experience is exceptional. If there's anything we can do to improve, or if you want to highlight any challenges you've faced, please let us know. We're here to help! Your insights are invaluable as we strive to enhance our app! Thank you!

5 / 5 Share

Nov. 21, 2024

Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us! We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch! Warm regards!

5 / 5 Share

May 16, 2024

"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day. We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this. Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward. Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you. Best Wishes, The Shop Circle Team

5 / 5 Share

May 15, 2024

Sensacional esse App. superou minhas expectativas e em breve estarei fazendo um upgrade para usar mais funcionalidades. Muito obrigado a toda equipe.

Using app

39 minutes

Total reviews

14

Average rating

5.0

Developer Reply

Hi there!, Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder! Should you need any other assistance in the future, do not hesitate to reach out! Thanks again and all the best!

4 / 5 Share

May 9, 2024

I love the app. It connects my customers with ease to the digital planner i have created. Would definitely recommend!

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Hey there! Firstly, we want extend our heartfelt gratitude for taking the time to share your experience with our app. Your feedback means the world to us! We're thrilled to hear that you're enjoying the app and finding it beneficial for connecting your customers to your digital planner. Your endorsement is incredibly valuable to us and we genuinely appreciate your support! We noticed you left us a 4-star review, and while we're thrilled with the positive feedback, we also want to ensure that your experience exceeds expectations. If there's anything specific that you think would make your experience even better or if you've encountered any challenges that we can assist with, please don't hesitate to let us know. Our team is always here to help and committed to ensuring your satisfaction. Your insights are incredibly valuable to us as we strive to continuously improve our app and provide the best possible experience for our users. Your perspective could greatly assist us in refining our services further. Once again, thank you for choosing our app and for your kind words in your review. We look forward to hearing from you and hope to earn that extra star from your review! Warm regards!

5 / 5 Share

May 6, 2024

Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile! Should you need anything else, do not hesitate to reach out at any point! Thank you!

5 / 5 Share

May 1, 2024

i explained my problem to the support (Saro A) and within minutes she helped and solved my issue!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're so pleased to hear that you had a positive experience with our support team and that Saro A. was able to assist you promptly. Our team is always ready to help solve your concerns and improve your experience with our Sky Pilot - Digital Downloads app. Your feedback is vital as it helps us make we're hitting the mark and it's always a joy to hear when we are. Thank you for leaving such a wonderful review and the five-star rating. Best Wishes, The Shop Circle Team

5 / 5 Share

April 30, 2024

Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links. Good customer service, has helped me iron out small graphical issues quickly.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links. Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day. We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better. Kind regards, The Shop Circle team

5 / 5 Share

April 29, 2024

These guys are fantastic, don't look any further! Great service!

Using app

About 3 hours

Total reviews

12

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us. Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users. Best wishes, The Shop Circle Team

5 / 5 Share

April 29, 2024

I had a great experience with customer support. Sanjay was very patient and kind when I was clueless- he was able to set up what I needed on my behalf.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, We're thrilled to hear about your wonderful experience with our customer support, and how Sanjay was able to assist you efficiently. We always strive to provide the best assistance and we’re glad to know it reflected in your experience. Your kind words mean a lot to Sanjay and the entire team. It's always rewarding to hear that our efforts are positively impacting our users. Furthermore, it's great to see that the set-up process was resolved to your satisfaction. We appreciate the time you took to share this 5-star review. Such feedback continually motivates us to deliver superior service. Please don't hesitate to reach out if you need any further assistance. We're here to help! Best wishes from the Shop Circle team.