All reviews

Rating Breakdown

  • 5
    95% (359 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 93% (351)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 10, 2024

nice app, support staff Nitesh was helpful

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well! Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us. Best wishes!

5 / 5 Share

June 25, 2024

Sehr übersichtliche und verständliche App. Genau das richtige für mich und den Verkauf von digitalen Dateien. Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!

Store

10von10

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Thank you for your review! We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully! Your satisfaction is our top priority! If you have additional questions, please do not hesitate to contact us again! Regards!

5 / 5 Share

June 2, 2024

Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it! In case you need help with anything else, do not hesitate to reach out at any point! All the best!

5 / 5 Share

June 2, 2024

Kenan, Customer Service Agent communicated quite well in helping me resolve my issues.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that you had such a positive experience with our customer service agent, Kenan! It's incredibly important to us that our customers feel heard and assisted when they run into issues, so we'll be sure to pass your kind words to him! Thank you for your feedback and the 5-star rating! All the best!

5 / 5 Share

May 30, 2024

Easy to setup. i really love it!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi! We're absolutely thrilled to see that you love our app! We made it with the aim to be user-friendly and simple, so we're delighted that you found it easy to set up. We greatly appreciate your 5-star rating and your wonderful review! Don't hesitate to reach out if you have any suggestions or need any assistance in the future! Thanks again for the love! All the best!

4 / 5 Share

May 22, 2024

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hey there! Thank you for sharing your experience with our app! We're thrilled to hear you're enjoying it and finding it useful for connecting with your customers. Your support means a lot to us! We noticed you left us a 4-star review. While we're pleased with your feedback, we want to ensure your experience is exceptional. If there's anything we can do to improve, or if you want to highlight any challenges you've faced, please let us know. We're here to help! Your insights are invaluable as we strive to enhance our app! Thank you!

5 / 5 Share

Nov. 21, 2024

Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us! We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch! Warm regards!

5 / 5 Share

May 16, 2024

Very useful app that allowed me to fix a problem I was having with Shopify. God bless Nitesh and the help he gave, I was seriously struggling to figure out what's what, and with his help as well as my son's, they figured out exactly what to do and solved a pretty big problem I was having right before the day of my page's big promotion!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to know that Sky Pilot - Digital Downloads could be of great help to you! It's always our goal to optimize your experience with Shopify and solve issues efficiently. It sounds like Nitesh and your son were able to do just that. We'll definitely forward your lovely words to Nitesh. He'll be delighted to hear how much you appreciated his assistance. We're especially pleased to know that they were able to solve your problem in time for your page's big promotion. Thank you for taking the time to shar your experience with us. Your feedback keeps us motivated to deliver the best service possible. Enjoy using Sky Pilot - Digital Downloads and all the best for your big promotion! Best regards, The Shop Circle Team

5 / 5 Share

May 16, 2024

"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day. We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this. Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward. Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you. Best Wishes, The Shop Circle Team

4 / 5 Share

May 9, 2024

I love the app. It connects my customers with ease to the digital planner i have created. Would definitely recommend!

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Hey there! Firstly, we want extend our heartfelt gratitude for taking the time to share your experience with our app. Your feedback means the world to us! We're thrilled to hear that you're enjoying the app and finding it beneficial for connecting your customers to your digital planner. Your endorsement is incredibly valuable to us and we genuinely appreciate your support! We noticed you left us a 4-star review, and while we're thrilled with the positive feedback, we also want to ensure that your experience exceeds expectations. If there's anything specific that you think would make your experience even better or if you've encountered any challenges that we can assist with, please don't hesitate to let us know. Our team is always here to help and committed to ensuring your satisfaction. Your insights are incredibly valuable to us as we strive to continuously improve our app and provide the best possible experience for our users. Your perspective could greatly assist us in refining our services further. Once again, thank you for choosing our app and for your kind words in your review. We look forward to hearing from you and hope to earn that extra star from your review! Warm regards!

5 / 5 Share

May 6, 2024

Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile! Should you need anything else, do not hesitate to reach out at any point! Thank you!

5 / 5 Share

May 3, 2024

As a new Sky Pilot - Digital Downloads user, I am amazed at the features of this top-notch software. It did exactly what I wanted. After testing out 4 other digital download software programs written for Shopify, which failed miserably, this software blows them all out of the water. The chat support is 24/7 by techs who know how to solve my problems. I needed to deliver 112 videos, audio, and PDF files in 3 separate folders. That way my customers could download the files they want on their phone, tablet, and computer, depending on whether they use a phone data plan or Wi-Fi. When you deliver lots of different files in vast quantities, folders are the answer to my dream software. I wanted to give the developers and techs a big thanks for their hard work. Try this software first if you sell and deliver digital products in your Shopify store. You won't be disappointed.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear about your positive experience with Sky Pilot! It’s fantastic to know that our app has been able to meet your needs so well and has proven its value over other solutions you've tried! We also deeply appreciate your shout-out to our support team who are indeed available around the clock to assist our users with whatever they might need. We will definitely pass along your thanks to them! Your feedback continues to inspire us to be the best digital downloads solutions provider we can! Thank you again, and if there is anything else that we can do for you, please let us know!

5 / 5 Share

April 30, 2024

Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links. Good customer service, has helped me iron out small graphical issues quickly.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links. Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day. We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better. Kind regards, The Shop Circle team

5 / 5 Share

April 29, 2024

These guys are fantastic, don't look any further! Great service!

Using app

About 3 hours

Total reviews

12

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us. Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users. Best wishes, The Shop Circle Team

5 / 5 Share

April 26, 2024

Very helpful team! quick response

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're thrilled to know that you're satisfied with our team's prompt support. Your feedback matters a lot to us as it helps us provide a better service to all our users like you. We aim to continue providing swift and efficient help whenever you need us. Warm Regards, The Shop Circle Team

5 / 5 Share

April 25, 2024

Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier. Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan. Thank you again for taking the time to leave us a 5-star review. We truly appreciate it! Best wishes, The Shop Circle team

5 / 5 Share

April 24, 2024

Very helpful and informative!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Store

Naali

Using app

3 months

Total reviews

16

Average rating

5.0

5 / 5 Share

April 17, 2024

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

We switched from a custom app we had made a few years ago to Sky Pilot and are very happy. The transition has been painless thanks to the amazing customer service. Questions are always answered on the same day, often within minutes. Anything that was beyond our technological knowledge was done by the Sky Pilot developers themselves at no extra charge. Truly amazing. Reasons we switched to Sky Pilot: needed something that would automatically update better interface easier access to links cost competitive more options

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Wow, your feedback has really brightened our day. We're thrilled to hear you had such a smooth transition to Sky Pilot and that you appreciate our customer service - we always aim to respond as quickly and efficiently as possible. We're also extremely pleased to hear that Sky Pilot has met the needs you were seeking - automatic updates, improved interface, easier access to links, competitive cost, and an overall increase in options. We made a promise of making our app user friendly and we’re glad that we've managed to fulfill that for you. Your positive feedback inspires us to continue working hard to ensure the quality service that you - and all our valued clients - deserve. Your review just made our day even brighter! Stay tuned for more updates. Remember, our team is always here ready to help. Thanks for choosing Sky Pilot. Best wishes, The Shop Circle team.