Sky Pilot ‑ Digital Downloads
Sell ebooks, digital downloads, digital products & PDF fast.
Rating
4.8
feedback
367
chart
#2,933
All reviews
April 26, 2024
Very helpful team! quick response
Thank you so much for your lovely review! We're thrilled to know that you're satisfied with our team's prompt support. Your feedback matters a lot to us as it helps us provide a better service to all our users like you. We aim to continue providing swift and efficient help whenever you need us. Warm Regards, The Shop Circle Team
April 25, 2024
Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.
Hi there, We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier. Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan. Thank you again for taking the time to leave us a 5-star review. We truly appreciate it! Best wishes, The Shop Circle team
April 17, 2024
April 16, 2024
We switched from a custom app we had made a few years ago to Sky Pilot and are very happy. The transition has been painless thanks to the amazing customer service. Questions are always answered on the same day, often within minutes. Anything that was beyond our technological knowledge was done by the Sky Pilot developers themselves at no extra charge. Truly amazing. Reasons we switched to Sky Pilot: needed something that would automatically update better interface easier access to links cost competitive more options
Hello! Wow, your feedback has really brightened our day. We're thrilled to hear you had such a smooth transition to Sky Pilot and that you appreciate our customer service - we always aim to respond as quickly and efficiently as possible. We're also extremely pleased to hear that Sky Pilot has met the needs you were seeking - automatic updates, improved interface, easier access to links, competitive cost, and an overall increase in options. We made a promise of making our app user friendly and we’re glad that we've managed to fulfill that for you. Your positive feedback inspires us to continue working hard to ensure the quality service that you - and all our valued clients - deserve. Your review just made our day even brighter! Stay tuned for more updates. Remember, our team is always here ready to help. Thanks for choosing Sky Pilot. Best wishes, The Shop Circle team.
March 28, 2024
We migrated from the digital downloads app and have had a great experience.
Thank you for your wonderful review! We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track. If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better. Thanks once again for the 5-star rating. We appreciate your support! Best Regards, The Shop Circle Team
March 27, 2024
Very happy with Sky Pilot. We've been using Sky Pilot for several years now. They are reliable and affordable. We've also been very impressed with their customer service.
Hello, We're thrilled to hear that you're happy with Sky Pilot! Your ongoing trust in our service over the past few years is incredibly appreciated. Your positive comments about reliability, affordability, and particularly our customer service, give our team a great boost. We aim at providing the best services to our valued users, and it’s always amazing to know we’re hitting that mark. Thank you for taking the time to shower us with such a glowing review. It means a lot to us. And remember, your feedback contributes significantly to our continuing mission of improving our service. Best wishes, The Shop Circle Team.
March 27, 2024
Great customer service. I ran into a few bumps and used their chat feature. Tarik was so helpful and walked me through troubleshooting to find a solution.
Hello, We're so pleased to hear that you had a positive experience with our customer service and that Tarik was able to assist you. We strive to provide exceptional support and it's wonderful to hear that we hit the mark here. We truly thank you for your 5-star rating and for taking the time to share your experience. Understanding that customer service is a key part of your user experience only motivates us to continue our efforts in providing exemplary support for our users. Remember, we're always here to offer help whenever you need it. Thanks once more for choosing Sky Pilot - Digital Downloads. Your feedback is deeply appreciated! Best regards, The Shop Circle Team
March 20, 2024
Sky Pilot is easily the best solution for digital downloads out there. We migrated from another app and Alessandro and his team went above and beyond when it came to supporting us through this migration and making sure that we made the transition without any issues. I can't recommend them enough!
Hello, We're thrilled to hear that Sky Pilot has been the best solution for your digital downloads! Migrations can be a challenging time, and we're more than happy to hear that Alessandro and our team were able to provide the support to make yours smooth. Thank you for your kind words and high rating. Your continued support and recommendation mean a lot to us. Remember, we're always just a message away if you need further support or guidance in the future. Your feedback always helps us evolve and serve you better. Best Regards, Shop Circle Team
March 18, 2024
Amit was very helpful and answered all of our questions about our Sky Pilot set up. Thank you!
Hello, We're delighted to hear that you found our Sky Pilot Setup helpful and that Amit could assist you well. Your praise will certainly be forwarded to him! We are here to make your experience as smooth and as beneficial as possible. Thank you for your time to leave this 5-star rating, it means the world to us. Your feedback helps us create a better experience for you and all our customers. If you have any more questions or thoughts, we’d love to hear them. Best regards, Shop Circle Team.
March 18, 2024
Gran servicio, Adna aclaró todas mis dudas, el compartir las url fue de gran ayuda para mi.
Gracias por tu comentario de 5 estrellas. Nos alegra saber que nuestro servicio y la asistencia de Adna han sido útiles para ti, especialmente la opción de compartir las URL. Valoramos tus palabras positivas y tu satisfacción es nuestra prioridad. Si tienes alguna pregunta adicional o si hay alguna otra forma en que podamos ayudarte, no dudes en decírnoslo. Tu retroalimentación y experiencia son vitales para nosotros. Saludos, El equipo de Shop Circle
March 15, 2024
I have only started using the app, but so far it has been user friendly and the customer support is stellar! I love the customization features as well!
Hello there, We're thrilled to hear that you've found Sky Pilot to be user-friendly and that our customer support team was able to assist you effectively. We take great pride in the service they provide. Your comments about the customization features make our day! They were designed with flexibility in mind for our users, and it's great to know that you're loving them. We’re always here to assist, so please feel free to reach out if you need any further help. Your feedback helps us continue to improve our products and provide the best possible experience for our users. Best regards, The Shop Circle team
March 11, 2024
The app works great and I'm very happy. The only problems I had were operator errors. Jason was very patient and helped me complete the setup so it's working smoothly now. I was a bit frazzled and really appreciated the extra help. Great job Jason!
Hi there! We're thrilled to hear that our app is working great for you and that you are satisfied with the provided support! Your feedback serves as a great motivation for our team to keep delivering exceptional customer service. If you need any other assistance or have questions in the future, don't hesitate to reach out. We're here to help! All the best, The Shop Circle Team
March 6, 2024
I've been using Sky Pilot to host my digital courses with pdfs and videos. It was very easy to set up, displays organized and user-freindly for a great customer experience. The few questions I did have were addressed quickly and solved efficiently by their support team. I highly recommend this app for growing your digital business!
Hello, Thank you for the beautiful words and the 5-star rating! We're pleased to hear that our app has been useful for hosting your digital courses and that the app setup and interface were easy and organized for you! Additionally, thank you for the recommendation and for being an active part of our community; your feedback helps us to continue to better serve you and our other customers! Best regards, The Shop Circle Team
Feb. 23, 2024
Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)
Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day. You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes! Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey! We look forward to serving you in the future. Once again, thank you for your support and amazing feedback. Best regards, The Shop Circle Team
Feb. 22, 2024
Excellent customer service and support.
Thank you for your glowing review! We're overjoyed to hear that our customer service and support met your expectations. Your experience is really important to us and we always aim to provide top-notch assistance. Knowing that we've succeeded is the best motivator! Should you need any further support, please don't hesitate to reach out. Your feedback helps us keep delivering the best service possible. Thanks again! Best wishes, The Shop Circle Team
Feb. 20, 2024
I've been using Sky Pilot for a few weeks now and I'm very happy with it. Customers no longer say that they didn't get their digital download, like they did when I used a different app. Now I don't have to do as much customer service anymore, and my store looks more professional because files are sent out in a timely manner.
We're delighted to hear that you're enjoying Sky Pilot, and seeing the benefits in your customer service experience and store professionalism. Your feedback is a testament to what we at Shop Circle strive for - to ease your workflow and uphold top-notch service for your customers. It's gratifying to know that our app plays a key role in this. We aim to continue meeting your expectations and we appreciate your feedback, as it helps shape our efforts at Shop Circle. Many thanks for taking the time to share your positive experience with Sky Pilot. Warm Regards, The Shop Circle Team
Feb. 14, 2024
To be honest with you, I'm absolutely floored by the customer support from this app. It's rarer than rare nowadays for a tech company to go above and beyond to support their users, but Sky Pilot are exactly that company. They care about doing a great job and providing a great service, and it shows. Their 5* rating is thoroughly deserved and I couldn't recommend them more.
We're truly humbled by your stellar review and appreciation for our customer support at Sky Pilot. It's a pleasure to read such wonderful words about our team. We strive to provide excellent service and your comments affirm our efforts. However, we believe there's always room for growth and improvements. Your feedback plays a crucial part in helping us continuously evolve to meet our user's needs. So, feel free to share any suggestions or areas where you think we may enhance our services. Thanks again for your kind words and the five-star rating. We appreciate your support and promise to continue doing our best to warrant your high recommendation. Cheers! Fond Regards, The Shop Circle Team
Feb. 13, 2024
Sky Pilot provides everything we require to provide both a physical item and accompanying video and digital content to our customers. Alessandro also provided incredible support for us as well as coding part of our theme to accomodate the addition of a flip book in the customers 'Account Page' - We are beyond happy!!
Hi there, Wow, we're absolutely thrilled to hear you've had a fantastic experience with Sky Pilot! It's been our pleasure to provide you with a versatile solution for your business needs. It's particularly gratifying to know that our team, especially Alessandro, has been able to assist you in a way that has left you beyond happy. Our goal is to ensure our clients feel supported, and it's fantastic that we've been able to achieve this with you. Of course, we're here for you if ever you need additional support or assistance with any aspect of our app going forward. Thank you so much for sharing this positive experience. Your feedback helps us continue to provide exceptional service for all our customers. Warm Regards, The Shop Circle Team