Sky Pilot ‑ Digital Downloads
All reviews
I've been using SkyPilot for a few years now and they are great, I've never had any issues with them! Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)
Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come! All the best, Customer Success Team
Using Sky Pilot and Subscription Plus together has been pivotal. Their seamless integration simplified our digital product distribution and subscription management. The consistent delivery of our monthly SVG magazine and the effortless handling of subscriptions have made these platforms invaluable. The joint support from both teams also made setup a breeze. I highly recommend them for any digital merchant.
Thank you for sharing your fantastic experience! We're thrilled to hear how Sky Pilot and Subscription Plus have transformed your digital product distribution and subscription management. It's wonderful to know that the seamless integration and exceptional support from both teams made the setup process a breeze. We appreciate your recommendation and look forward to continuing to support your digital endeavors! All the best, Customer Success Team
Thank you for taking the time to review Sky Pilot! If you need anything, do not hesitate to reach out! All the best, Customer Success Team
If I could give 10 stars, I would! I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special. The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing! What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs! Highly recommend!
Thank you so much for your glowing review! We're over the moon (and stars) with your feedback! As for your unique challenges, we consider them the spicy salsa to our coding nachos. We relish these opportunities to grow and adapt our app to meet our users' needs. So thank you for spicing up our workday! Thanks again for making our day with your 10-star enthusiasm! All the best, Customer Success Team
Have been using it for years and never had issues and the team is a pleasure to work with
Thank you for taking the time to provide your review of Sky Pilot! We sincerely appreciate your feedback and value your opinion. Please do not hesitate to reach out again if you need anything. It was a pleasure to work with you and Federico to fix your issue! All the best, Customer Success Team
I have been with them for over 2 years. I was hesitant at first becuase of the importance of our designs needing to be delivered. I can honestly say that I have had no problems in that time. Just recently this company was purchased by a new owner around October of last year. I have to say the customer service was a great experience today. A special thankyou to Nejla for all the help. This company goes above and beyond and quite frankly puts shopify customer service to shame. I could not be happier with my decision to go with this company and I would recommend them in a heartbeat for any serious online business.
Thank you for taking the time to review our app. We are glad to hear that you find it to be an enjoyable experience and appreciate your feedback. If there is anything else we can do to make the experience even better for you, please let us know All the best, Customer Success Team
I'm Konrad, the owner of ModernClimb, and my experience with Sky Pilot has been nothing short of outstanding. I installed Sky Pilot via Shopify to deliver our specialized climbing training plans. This was smooth, efficient, and most importantly, user-friendly. It streamlined our process and enhanced our service delivery. Then there's Alessandro, the owner of Sky Pilot. He stumbled upon my Instagram ad, was intrigued, and decided to purchase one of our training plans to improve his climbing skills. The fact that it was delivered via Sky Pilot, the very app I had just integrated, was a delightful surprise for both of us. What I appreciate most about Sky Pilot is its reliability and ease of use. It's not just an app; it's a powerful tool that has transformed the way we deliver our services at ModernClimb. My experience with Sky Pilot has been fantastic, and I wholeheartedly recommend it to anyone looking for a seamless and efficient delivery solution. Looking forward to seeing Alessandro's improvements in climbing!
Thank you Konrad for your amazing feedback! We are glad that you find our app useful. We are constantly striving to improve our app and make sure it is up to date with your needs. If there is any way we can make our app better for you in the future, please do not hesitate to let us know, and we will force Alessandro to train as hard as possible! All the best, Customer Success Team
They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!
Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review! All the best, Customer Success Team
I have been using the Skypilot app for quite some time now, and I can confidently say that it has been an outstanding experience. What truly sets this app apart is its exceptional customer service, which consistently goes above and beyond to assist users. Beyond its top-notch customer service, the Skypilot app itself is simple to use. Its user interface is intuitive and user-friendly, making it easy for even non-tech-savvy individuals to navigate effortlessly. The app's design is clean and aesthetically pleasing, making for a pleasant user experience. Navigating through the various features and functions is a breeze. You'll find the app's layout and organization logical and straightforward. I highly recommend it to anyone seeking a reliable and efficient app with outstanding customer support that will make delivering digital files a breeze!
Thank you for taking the time to review our app! We appreciate your feedback and being a valuable loyal customer for 2 years! Let us know if there is anything we can do to make your experience more optimal! All the best, Customer Success Team
This app continues to get better and better. Added functionality and great support go a long way to ease the everyday administrative burdens of selling digital products. The SkyPilot support team has always been quick to respond and more recently have gone above and beyond to help us through a confusing selling process. Excellent customer service!
Thank you for your review! We are glad that you enjoyed our app and all its features. We strive to create the best possible user experience and value your feedback. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. All the best, Customer Success Team
This app is exactly what my business needed! We used to process digital orders manually, and we always thought there HAD to be a better way to do it. Turns out there is a MUCH better way, and that way is Sky Pilot. The set-up process was completely painless. We were able to figure out most of the set-up on our own, and when we had occasional questions for support, they provided quick and exceptional help. When we were getting close to our storage cap, we reached out, and they created a custom plan based on our needs. If you are looking for an excellent system that fulfills digital orders automatically, look no further!
Thank you so much for your review! We sincerely appreciate you taking the time to share your thoughts. Your feedback is an invaluable part of our growth and development process as we strive to create the best possible experience for our users. If there's anything else you'd like to share, feel free to reach out to us. Thank you again for your support! All the best, Customer Success Team
Sehr guter Kundensupport. Das Team antwortet innerhalb kürzester Zeit und ist immer freundlich und zuvorkommend. Den Dienst nutzen wir seit über 2 Jahren absolut fehler- und ausfallfrei. Auch für Customizations und Wunsch-Features ist das Team offen. Wir sind sehr froh und würden Sky Pilot jederzeit weiterempfehlen.
Thank you for taking the time to review our app. We value the feedback we receive from each of our customers, and we appreciate you taking the time to share your thoughts with us. Thank you for your support! All the best, Customer Success Team
I’ve been using this app for five years and it has worked flawlessly. The two times I had a problem it turned out that it was something on my end that I had done wrong. The support is excellent and so quick. One time I contacted them around midnight, expecting to get a response the next morning. They responded immediately! I am very happy with how easy and effortless this app makes selling digital items. Highly recommended.
Thank you for being a loyal partner for the last five years! What a ride! We strive to provide our users with a high quality experience and your feedback helps us to continue to improve. We appreciate your input and hope that you will keep using our app. All the best, Customer Success Team
Ottimo servizio di assistenza, rapidissimo ed estremamente efficace nel risolvere qualsiasi problematica si sia presentata.
Thank you for taking the time to rate our app! We appreciate all feedback and take it seriously in order to create a better experience for our users. We are so glad that you found value in our product and thank you for sharing your support with us. Thank you for being a valued part of our community! All the best, Customer Success Team
Sky Pilot is hands down the best app on shopify for digital downloads! WAY better than the Digital Downloads crap app. I HIGHLY recommend!
Thank you Sam for taking the time to share your feedback about our app. We're glad that you are able to make use of the app and will continue to work hard to provide you with the best user experience. Thanks again, talk soon! All the best, Customer Success Team
This app is easy to set up, and I've received the BEST customer service even though I'm still only on the free plan. 10/10 would recommend!
Thank you for taking the time to share your feedback about our app! We strive to create a positive experience for all of our users and value the time you have taken to give us your valuable input. We are always looking for ways to improve our app and your experience, and we genuinely appreciate your frank opinion and will do our best to ensure your satisfaction in the future. All the best, Customer Success Team
SkyPilot is an amazing product that makes the delivery and management of digital products easy and affordable. Their support is top notch and extremely helpful. I would highly recommend for anyone looking to take their digital download business to the next level.
Thank you for your review! We are glad to hear that you are enjoying the app. We are always striving to make sure our app is providing a safe and enjoyable experience. If you have any feedback or suggestions, please don't hesitate to reach out. We would love to hear from you! All the best, Customer Success Team
Excellent service and support. Look here, before you start your webshop journey! I was searching for a way to automatically "Stamp" my physical Giftcards - with relevant reference numbers. I couldn't find any solution, so I wrote on the forums. Within a few minutes, Alessandro from Sky Pilot commented and told me about their service. He provided a free call and explained everything. Turned out, this was exactly what I was looking for! I recommend.
Thank you so much for your review! We really appreciate your feedback and we're glad you found our app useful. We work hard to ensure our app provides our users with the best experience possible and we're always looking to improve our service to you. If you have any other ideas that you'd like to see implemented, please do not hesitate to let us know. Thank you! All the best, Customer Success Team
Absolutely happy with this app. It's straight-forward and works perfectly. The support is great as well. Thanks guys!
Thank you so much for your review! We're thrilled you have enjoyed using our app. We strive to continue to provide a great experience for all our users and appreciate your feedback. If you have any additional thoughts, please reach out to our team. Thank you! All the best, Customer Success Team
Powerful, and easy to use Shopify App for digital contents. It's secured, and pumping out feature updates quick. Also with highest tier, it has ability to self host your file in your own AWS S3 Bucket, and CloudFront CDN. If you encounter any issues, you can contact support and they will respond promptly. (Thank you, Mitali.)
Thank you for your review. We appreciate your feedback and you can be sure that we are continuously striving to improve the experience of our app. We are committed to ensuring that we provide the best product for our users. If you have any suggestions or queries please feel free to contact us. All the best, Customer Success Team
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