All reviews

Rating Breakdown

  • 5
    96% (319 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (319)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2025

Awesome

Store

My Store

Using app

5 months

Developer Reply

Hey there, Thank you so much for the awesome feedback! We’re glad to hear you’re enjoying the app—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Aug. 27, 2025

the best digital download app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 27, 2025

I want to cancel my subscription

Store

My Store

Using app

--

5 / 5 Share

Aug. 26, 2025

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5-star rating! Your support means a lot to us, and we’re thrilled to have you on board. If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Sept. 4, 2025

Great app as well and customer support 10/10, they have solved any issue i've come across, they're super quick and always very nice !!

Store

TRAppe

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the app and that our customer support team has been quick, friendly, and helpful every time. Your kind words really make our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Sept. 5, 2025

I had some issues getting the app set up properly. I contacted the Sky Pilot help team and everything got sorted out right away. So far I like the features and it is working well.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello there, Thanks for sharing your feedback! We actually reached out to you via email back in August after you left your initial 3-star review to offer help with the setup, but we didn’t hear back. Our live chat button is working, and we’ve confirmed this on our end; support is available 24/7. At the end of August, appointment slots were limited, which is why you couldn’t find availability. That said, you could have emailed us anytime — we would have happily made an exception and scheduled a call at a time that suited you. We’re always here to help and would love the opportunity to improve your experience; if there’s anything we can do to earn a 5-star review from you, please reach out and we’ll make it happen. Thanks, The Shop Circle Team

5 / 5 Share

Aug. 21, 2025

Segmedina was fantastic, patient and attentive. We work on my issues with more than an hour. Customer service as such is so rare these days. More so my product is about customer service! I would wish I can talk to her any other time. She is also very authentic in her assistance.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Nitesh was very helpful!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Helpful support

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re glad to hear you found our support helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Aug. 16, 2025

I am extremely satisfied with the SkyPilot app! It works perfectly for selling digital products, and it makes everything simple and professional. What I value the most is their amazing support — they are lightning fast, very helpful, and every request or question is solved without any problem. The communication is smooth, and they even adjusted small details exactly as I needed for my store. This is by far one of the best app support experiences I’ve ever had. Highly recommended! Thank you SkyPilot!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Die App ist wirklich einfach zu navigieren, und ich habe sie sofort verstanden. Als ich auf mein erstes Problem stieß, erhielt ich sofort freundliche Hilfe. Mein Anliegen wurde in nur wenigen Minuten geklärt. Super zufrieden damit!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Nejla and her team answered all my questions! I was able to get an issue fixed very easily. I would definitely recommend SkyPilot to anyone who sells digital files.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear that the team were able to answer all your questions and help you resolve the issue easily. Your recommendation means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Aug. 6, 2025

I had a great experience with the support team. They were very responsive, friendly and knowledgeable. They understood my issue quickly and provided a clear solution. I really appreciate their patience and willingness to help. Thank you for the excellent support.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Great, responsive customer service!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our customer service great and responsive—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 30, 2025

Been using the app for a few months and I needed help, I got an awesome customer service, had real help whitin minutes Cherose helped a lot in the process!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Cherose was able to help quickly and effectively—it’s great to know our support made your experience smooth and easy! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 30, 2025

The customer service is impeccable. Keenan has been such as tremendous help. It is very fast to get things sorted.

Store

Bitem

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Keenan was able to help and that you had a fast, smooth experience—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 30, 2025

Dino was wonderfully helpful and patient! Thank you thank you!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Dino was able to help patiently and effectively—it’s wonderful to know our support made a difference! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

4 / 5 Share

July 28, 2025

Customer service is great! They are very helpful with resolving any issues. Adding files is super easy.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re really glad to hear you’ve found our customer service helpful and that adding files is easy! That said, we’d be happy to help make your experience even better—if there’s anything we can do to earn that 5th star, please reach out to our CX team; they’ll be happy to assist immediately! Best, Shop Circle Team

5 / 5 Share

July 25, 2025

Thank you for the nice and fast help with my issue!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re glad we could help quickly and that your issue was resolved—your feedback really makes our day! If there’s ever anything else you need, just reach out. Best, Shop Circle Team