All reviews

Rating Breakdown

  • 5
    98% (349 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

June 1, 2024

It's very simple to use, with no complicated steps. It's also very fast to download the digital products. I am very satisfied.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for the 5-star review! We always aim to provide the best possible experience for our users, and it's wonderful to know that we achieved that with you! Your feedback plays a significant role in our ongoing effort to improve our app, and please, if you need anything, do not hesitate to reach out again! Cheers!

5 / 5 Share

May 30, 2024

Easy to setup. i really love it!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi! We're absolutely thrilled to see that you love our app! We made it with the aim to be user-friendly and simple, so we're delighted that you found it easy to set up. We greatly appreciate your 5-star rating and your wonderful review! Don't hesitate to reach out if you have any suggestions or need any assistance in the future! Thanks again for the love! All the best!

5 / 5 Share

May 25, 2024

Fantastic service. prompt and very helpful and nice person.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your glowing review and for the full star rating! We're thrilled to hear that you've had a fantastic experience with our service and that our team was prompt and helpful. These kinds of reviews make our day here at Shop Circle! Please don't hesitate to reach out if you have any more questions or need further assistance! Cheers!

4 / 5 Share

May 22, 2024

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Hey there! Thank you for sharing your experience with our app! We're thrilled to hear you're enjoying it and finding it useful for connecting with your customers. Your support means a lot to us! We noticed you left us a 4-star review. While we're pleased with your feedback, we want to ensure your experience is exceptional. If there's anything we can do to improve, or if you want to highlight any challenges you've faced, please let us know. We're here to help! Your insights are invaluable as we strive to enhance our app! Thank you!

5 / 5 Share

May 17, 2024

Fast and friendly

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear about your positive experience with Sky Pilot - Digital Downloads. 'Fast and friendly' is what we always aim for, and it feels great to know we hit the mark with you. We can't thank you enough for this 5-star rating! Your support and voice are crucial to us and we're committed to making Sky Pilot - Digital Downloads even more efficient and user-friendly for you in future. Your feedback is the driving force that helps us continually improve and serve you better. We value your perspective and look forward to keeping up to our promise of fast and friendly service. Best Regards, Shop Circle Team

5 / 5 Share

May 16, 2024

Very useful app that allowed me to fix a problem I was having with Shopify. God bless Nitesh and the help he gave, I was seriously struggling to figure out what's what, and with his help as well as my son's, they figured out exactly what to do and solved a pretty big problem I was having right before the day of my page's big promotion!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to know that Sky Pilot - Digital Downloads could be of great help to you! It's always our goal to optimize your experience with Shopify and solve issues efficiently. It sounds like Nitesh and your son were able to do just that. We'll definitely forward your lovely words to Nitesh. He'll be delighted to hear how much you appreciated his assistance. We're especially pleased to know that they were able to solve your problem in time for your page's big promotion. Thank you for taking the time to shar your experience with us. Your feedback keeps us motivated to deliver the best service possible. Enjoy using Sky Pilot - Digital Downloads and all the best for your big promotion! Best regards, The Shop Circle Team

5 / 5 Share

May 16, 2024

"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day. We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this. Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward. Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you. Best Wishes, The Shop Circle Team

5 / 5 Share

May 15, 2024

A great app, simple and straight to the point. Nothing is missing and the support is great. Thank you very much.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there!, Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder! Should you need any other assistance in the future, do not hesitate to reach out! Thanks again and all the best!

5 / 5 Share

May 15, 2024

Sensacional esse App. superou minhas expectativas e em breve estarei fazendo um upgrade para usar mais funcionalidades. Muito obrigado a toda equipe.

Using app

39 minutes

Total reviews

14

Average rating

5.0

Developer Reply

Hi there!, Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder! Should you need any other assistance in the future, do not hesitate to reach out! Thanks again and all the best!

5 / 5 Share

May 10, 2024

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for taking the time to review our app! Your feedback helps us continuously provide top quality service to our lovely customers like yourself! If there is anything else that we can do for you, please do not hesitate to reach out at any point! Thank you again!

4 / 5 Share

May 9, 2024

I love the app. It connects my customers with ease to the digital planner i have created. Would definitely recommend!

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Hey there! Firstly, we want extend our heartfelt gratitude for taking the time to share your experience with our app. Your feedback means the world to us! We're thrilled to hear that you're enjoying the app and finding it beneficial for connecting your customers to your digital planner. Your endorsement is incredibly valuable to us and we genuinely appreciate your support! We noticed you left us a 4-star review, and while we're thrilled with the positive feedback, we also want to ensure that your experience exceeds expectations. If there's anything specific that you think would make your experience even better or if you've encountered any challenges that we can assist with, please don't hesitate to let us know. Our team is always here to help and committed to ensuring your satisfaction. Your insights are incredibly valuable to us as we strive to continuously improve our app and provide the best possible experience for our users. Your perspective could greatly assist us in refining our services further. Once again, thank you for choosing our app and for your kind words in your review. We look forward to hearing from you and hope to earn that extra star from your review! Warm regards!

5 / 5 Share

May 6, 2024

Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile! Should you need anything else, do not hesitate to reach out at any point! Thank you!

5 / 5 Share

May 3, 2024

As a new Sky Pilot - Digital Downloads user, I am amazed at the features of this top-notch software. It did exactly what I wanted. After testing out 4 other digital download software programs written for Shopify, which failed miserably, this software blows them all out of the water. The chat support is 24/7 by techs who know how to solve my problems. I needed to deliver 112 videos, audio, and PDF files in 3 separate folders. That way my customers could download the files they want on their phone, tablet, and computer, depending on whether they use a phone data plan or Wi-Fi. When you deliver lots of different files in vast quantities, folders are the answer to my dream software. I wanted to give the developers and techs a big thanks for their hard work. Try this software first if you sell and deliver digital products in your Shopify store. You won't be disappointed.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear about your positive experience with Sky Pilot! It’s fantastic to know that our app has been able to meet your needs so well and has proven its value over other solutions you've tried! We also deeply appreciate your shout-out to our support team who are indeed available around the clock to assist our users with whatever they might need. We will definitely pass along your thanks to them! Your feedback continues to inspire us to be the best digital downloads solutions provider we can! Thank you again, and if there is anything else that we can do for you, please let us know!

5 / 5 Share

May 1, 2024

i explained my problem to the support (Saro A) and within minutes she helped and solved my issue!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're so pleased to hear that you had a positive experience with our support team and that Saro A. was able to assist you promptly. Our team is always ready to help solve your concerns and improve your experience with our Sky Pilot - Digital Downloads app. Your feedback is vital as it helps us make we're hitting the mark and it's always a joy to hear when we are. Thank you for leaving such a wonderful review and the five-star rating. Best Wishes, The Shop Circle Team

5 / 5 Share

April 30, 2024

Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links. Good customer service, has helped me iron out small graphical issues quickly.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links. Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day. We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better. Kind regards, The Shop Circle team

5 / 5 Share

April 29, 2024

These guys are fantastic, don't look any further! Great service!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us. Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users. Best wishes, The Shop Circle Team

5 / 5 Share

April 29, 2024

The product works very well and has everything I need. The support team is the main reason I will be staying. 5/5!

Store

Sommtip

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're extremely pleased to hear that you find our product useful and it meets all your needs. The fact that our support team has had such a positive impact on your experience really makes our day. We're committed to providing top-notch service and support to all our customers, and we're delighted to know that we'll be continuing our journey together. Your positive words motivate us to strive for excellence and do our best every day. Remember, we're here for any further needs or questions you may have. Your feedback helps us continue to provide the quality service that you and all our customers deserve. Best regards, The Shop Circle Team

5 / 5 Share

April 29, 2024

I had a great experience with customer support. Sanjay was very patient and kind when I was clueless- he was able to set up what I needed on my behalf.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, We're thrilled to hear about your wonderful experience with our customer support, and how Sanjay was able to assist you efficiently. We always strive to provide the best assistance and we’re glad to know it reflected in your experience. Your kind words mean a lot to Sanjay and the entire team. It's always rewarding to hear that our efforts are positively impacting our users. Furthermore, it's great to see that the set-up process was resolved to your satisfaction. We appreciate the time you took to share this 5-star review. Such feedback continually motivates us to deliver superior service. Please don't hesitate to reach out if you need any further assistance. We're here to help! Best wishes from the Shop Circle team.

5 / 5 Share

April 26, 2024

Awesome app, very easy to use. Very nice support. Jon Sweden

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Jon, We're thrilled to hear that you find our Sky Pilot - Digital Downloads app awesome and easy to use! Your experience with our support team also brought smiles to our faces. We strive to provide excellent customer service, and it's wonderful to know that we're meeting our goals. We genuinely appreciate your 5-star rating and your feedback. It supports our continuous effort in making our app more convenient and supportive to users like you. If there's anything else we could do to make your experience even more fantastic, please don't hesitate to let us know. Thanks again for your encouraging words, Jon. Best regards, The Shop Circle Team

5 / 5 Share

April 26, 2024

Very helpful team! quick response

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We're thrilled to know that you're satisfied with our team's prompt support. Your feedback matters a lot to us as it helps us provide a better service to all our users like you. We aim to continue providing swift and efficient help whenever you need us. Warm Regards, The Shop Circle Team