Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
4.8
feedback
334
chart
#2,875
All reviews
Review RSS Feed
July 23, 2025
I have not yet had experience with this app - I just downloaded it, so I can not speak to that just yet, but the customer service upon my downloading it was quick and helpful when I had questions.
July 18, 2025
I have been using the free version of this app for a few months. It's quite easy to set up and does exactly what I was looking for. Recently, our customers let us know that they couldn't download our files on their Android phones, as the "download" button was not visible. I couldn't solve the problem myself, so I contacted support and they responded within a few minutes and solved the problem right away. I am very thankful for their help, despite me using the free version. Would recommend if you are a small business and looking to share files with customers!
Hey there, Thank you so much for sharing your experience! We’re thrilled to hear the app has been easy to set up and working well for you. It’s great to know our support was able to quickly fix the Android download issue—helping you succeed is always our priority, no matter the plan you’re on. Your recommendation means a lot! If there’s ever anything else you need, just reach out. Best, Shop Circle Team
July 18, 2025
A really great product for my digital download freebie for website on Shopify. I had a small issue with my email confirmations and Nitesh from the Merchant Success team was able to help instantly. Very happy with this service & highly recommend. Thanks!
Hey there, Thank you so much for your kind words! We’re so glad Nitesh could help sort out your email confirmations quickly. It’s awesome to hear that the app is working well for your digital downloads and that you’re happy with the service. Your recommendation really means a lot! If there’s ever anything else you need, just give us a shout. Best, Shop Circle Team
July 16, 2025
Hey there, Thank you so much for the 5-star rating! We really appreciate your support—it means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
July 15, 2025
They have been very helpful with our request and has responded within 24 hrs. Thank you so much for your help!
Hey there, Thank you so much for your kind words! We’re thrilled to hear our team was able to help promptly and that you had a positive experience—your feedback means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
July 10, 2025
Its a great App! We use it for a long time. Its easy to understand, easy to use and gives us a lot of value in our shop. The support is fast and they find solutions. We can definitely recommend it!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been using Sky Pilot for a long time and that it’s been easy to use and valuable for your shop. It’s great to know our support has been fast and helpful—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
July 9, 2025
Sky Pilot is a great app. I could not run my digital shop without it. Customer service is also amazing. Highly recommend.
Hey there, Thank you so much for your kind words! We’re thrilled to hear Sky Pilot has been such an important part of running your digital shop and that our customer service has been amazing—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
July 8, 2025
Eine super App und auch ein toller Support. Ich habe gleich Hife bekommen. Datein konnten schnell hinzugefügt werden. Empfehlung!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found the app super easy to use and that our support was helpful—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
July 1, 2025
Customer support was a major help!
Hey there, Thank you so much for your kind words! We’re glad to hear our customer support was a major help—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 25, 2025
Easy to work with and set up and an excellent customer support team!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found Sky Pilot easy to set up and that our customer support team was excellent—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 25, 2025
Very good product and reasonable pricing! Only issue is a slight visual bug: When we have to send users a direct download link, it brings them to a page where the download link for the file is white text on a white rectangle background, and the hit-target for the link to download is only the lowest line of text, not the entire white box. So the users frequently get back in touch saying "where exactly do I download it?" But if the team can address that bug, I'd give it 5 stars. EDIT: The customer service team at Sky Pilot was very polite and responsive, and fixed this css bug. Thank you Sky Pilot!
Hey there, Thank you so much for your detailed feedback! We’re glad to hear you’re happy with the product and pricing, and we really appreciate you bringing the visual bug to our attention. It’s great to know our customer service team was able to fix the CSS issue quickly—your satisfaction is exactly what we aim for! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 11, 2025
Wow, Dino was amazing. Never had such great customer service before, literally in chat messaging back and forth and Dino was able to help with every request. I'm blown away. Thank you.
Store
My Store
Using app
5 days
June 10, 2025
Helpful customer service!
Hey there, Thank you so much for your kind words! We’re glad to hear our customer service was helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 3, 2025
The customer support does a great job of getting you ready to go
Hey there, Thank you so much for your kind words! We’re thrilled to hear our customer support helped get you set up and ready to go—it’s always our goal to make the process smooth and easy! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 28, 2025
The customer support chat was TOP NOTCH!!!
Hey there, Thank you so much for your kind words! We’re thrilled to hear our customer support chat made such a great impression—it really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 28, 2025
We've used a few other apps to try to handle digital downloads, and Sky Pilot is by far my favorite. Fully functional (for my purposes, at least) in the free version, and the customer-facing experience is much better than the competition we've explored. We use this for a package of downloads that is updated and expanded regularly, so I LOVE that it gives us the ability to update the products and push email notifications to previous purchasers.
Hey there, Thank you so much for sharing your experience! We’re thrilled to hear Sky Pilot has become your favorite for handling digital downloads and that the app meets your needs so well—even in the free version. It’s great to know that the ability to update products and notify previous purchasers has been helpful for your workflow! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 27, 2025
A great way to store and sell digital products. Customer service was really helpful - thank you.
Hey there, Thank you so much for your kind words! We’re thrilled to hear you find Sky Pilot a great way to store and sell digital products, and that our customer service was helpful—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 26, 2025
Hey there, Thank you so much for the 5-star rating! We’re thrilled to have your support—it really means a lot! If there’s ever anything we can do for you, just reach out. Best, Shop Circle Team