Sky Pilot ‑ Digital Downloads

Hey! Thanks for the 5 stars! It’s awesome to know you’re enjoying the app. If you ever have any questions or just want to share some feedback, our team is always here for you. Best, Shop Circle Team

Hey there, Thank you for the 5-star review! We know how busy running a business can be, so hearing that our app helps you save time and keeps things easy is the best compliment we could receive. We’re so glad we can help streamline your process! If there is anything else we can do to make your workflow even smoother, just let us know. Best, Shop Circle Team

Hey there, Thank you so much for the 5-star rating! We really appreciate your support—it means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you for your feedback. Yesterday, we sent you an email to arrange an alternative time for your onboarding call. As noted on our website, if the available slots don’t work for you, you can always reach out to us via email and we’ll be happy to set up a time that fits your schedule. We’d love the opportunity to make this a better experience for you and hopefully earn a 5-star rating—please don’t hesitate to get in touch so we can help! Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear Kenan was able to help patiently and guide you through uploading PNGs—it’s great to know our support made your experience smooth! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear our support responded immediately and was able to resolve your issue right away—your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear your first experience selling a digital product went smoothly and that Saro was able to help you instantly via live chat. Your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear Kenan was able to help get you situated—your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Welcome to the Shopify community! We are so excited to be part of your journey as you launch your PDF textbook. Starting a new store can feel like a big task, so we’re thrilled to hear that Adis was able to provide the patience and expertise needed to get you set up and optimized. We will be sure to pass your kind words along to him! Thank you for choosing Sky Pilot. We’re rooting for a successful launch—please don't hesitate to reach out if you need anything else as you grow! Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re really glad to hear Nitesh was able to help quickly and that your experience with our support team was a positive one. We truly appreciate you taking the time to share this! If there’s ever anything more we can assist with, just let us know. Best, Shop Circle Team

Hey there, Thank you so much for the kind words! We’re really glad to hear Sky Pilot has been working well for your shop. If you ever need anything at all, our support team is always here to help! Best, Shop Circle Team

Hi there, We’re sorry to hear you had a frustrating experience. Sky Pilot works by providing a link to a download page in the email, rather than attaching files directly to customer emails. This approach is based on Shopify’s proxy system and is clearly outlined in our documentation and demo store. We also reached out to you via chat to offer assistance, but didn’t hear back. We’d be happy to help you set things up correctly and guide you through the process, so your customers can receive their PDFs without issues. Please reach out to us directly, and we’ll do everything we can to turn your experience around. Best, Shop Circle Team

Hey there, Thank you so much for the 5-star review! We’re thrilled to hear that you’re enjoying the product and that our customer service team made a great impression. We work hard to make sure both the app and the support behind it are top-notch for our merchants. If you ever need anything as you continue using the app, we’re always here to help. Happy selling! Best, Shop Circle Team

Hey there, Thank you so much for the 5-star review! We’re so glad our live support team was able to jump in and help you get your eBook up and running. We know how important it is to get your products live without delays, so we're happy we could help you move past that hurdle! Congratulations on getting your eBook launched—we wish you a ton of success with your sales. If you ever need anything else, we're just a chat away! Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re glad to hear you found our customer service very good—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

Hey there, Thank you so much for your kind words! We’re thrilled to hear Adis was able to help and solve the problem quickly—it’s awesome to know our support made a difference! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team