All reviews

Rating Breakdown

  • 5
    96% (319 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (319)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for the 5-star review; we really appreciate your feedback and are glad to hear you’re happy with our service. If you need anything in the future, don’t hesitate to reach out! Best, The Shop Circle Team

5 / 5 Share

June 22, 2025

A Heartfelt Thank You to Sky Pilot! I am beyond grateful for Sky Pilot—an app that has completely transformed the way I deliver digital products to my customers. From the very first moment, I felt the seamless integration, effortless automation, and incredible reliability that this app provides. What I Love the Most: Instant & smooth file delivery – no headaches, no delays! User-friendly interface that makes everything easy and intuitive. Outstanding support – truly kind and caring people behind the scenes. This isn’t just an app—it’s a gift that allows me to share my work with the world effortlessly. It embodies the true spirit of giving and receiving, making digital transactions feel natural, smooth, and meaningful. To the Sky Pilot team: thank you from the bottom of my heart for creating something so valuable. Your work makes a difference, and I send you all my gratitude, love, and appreciation. If you’re looking for the perfect digital delivery solution, look no further. Sky Pilot is the one!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your incredibly kind words! We’re thrilled to hear that Sky Pilot has made such a positive impact on your digital product delivery. It means the world to us to know that our team and features have helped make your process smoother and more meaningful. Your appreciation truly motivates us to keep improving and providing the best experience possible! If you ever need anything, we’re here to help; thank you again for the heartfelt review! Best, The Shop Circle Team

2 / 5 Share

Feb. 8, 2025

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Hello there, Thank you for your feedback. We’re sorry to hear you had trouble with our app and that our support didn’t meet your expectations. We did reach out privately via email to offer further assistance but didn’t hear back from you. If you’re still experiencing issues, we’d be happy to help resolve them—please feel free to reply to our email or reach out again at any time. Thank you, The Shop Circle Team

5 / 5 Share

Feb. 1, 2025

I'm somewhat of a Shopify novice, and I find Sky Pilot very simple to use and they provide excellent support. Give it a try.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hey there, Thank you for the wonderful feedback! We're so glad to hear that Sky Pilot has been easy for you to use, especially as you're getting started with Shopify; our support team is always here to help, and we're excited you’ve had a positive experience. Thanks for recommending us—let us know if you need anything else! Best, The Shop Circle Team

5 / 5 Share

Jan. 29, 2025

great service

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you for the kind words; we’re so glad to hear you’re enjoying the service! If there’s anything more we can do to help, feel free to reach out anytime! Best, The Shop Circle Team

5 / 5 Share

Jan. 29, 2025

What makes this app stand out are three things: 1 - excellent customer service anytime I have a question 2 - it makes it so easy to do things like make files from a past order expire immediately so that you can provide new files, change the files associated with a product going forward, add new downloads to a product, etc. 3 - create free downloads on the fly for customers

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the fantastic review! We’re thrilled to hear that our customer service, ease of managing your files, and the ability to create free downloads have been helpful to you. We always aim to make things as seamless as possible, and it’s great to know that those features are adding value to your experience. If you ever need further assistance or have more ideas for us, don’t hesitate to reach out! Best, The Shop Circle Team

5 / 5 Share

Jan. 24, 2025

Very helpful support. I was still on the fence about purchasing a paid plan and they gifted me an extra amount of storage to trial. Thanks alot :)

Store

My Store

Using app

15 days

Developer Reply

Hey there, Thank you for sharing your experience! We're so happy to hear the extra storage helped you make your decision it's great to know that our support made a difference! We're here if you need any further assistance! Best, The Shop Circle Team

5 / 5 Share

Jan. 20, 2025

great customer service and if there is an issue its fixed straight away thanks

Store

CRAFT2U

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey there, Thank you for your wonderful feedback! We're glad to hear you're happy with the service and that any issues were resolved quickly. We appreciate your support and are always here to help! All the best, The Shop Circle Team

5 / 5 Share

Jan. 18, 2025

Nitesh was amazing. Not only was he patient and helpful, but he is extremely knowledgable and was able to help me solve a rather complicated issue. 100% recommend SkyPilot and their team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We're thrilled to hear that Nitesh was able to help you and that you had a great experience. Your recommendation means a lot to us, and we're here if you need anything else in the future! Best, The Shop Circle Team

5 / 5 Share

Jan. 18, 2025

Sky Pilot was able to take what would be a grueling task of setting up digital products for our shop and made an easy integration for us to use. This is saving us precious time to spend on other projects as well as it provides our clients a way to upload their digital content sooner! Additionally, Nejla was very helpful over call going over the vast features of Sky Pilot. Pointing to me also helpful documentation to also set up my products using Sky Pilot (which I used). Looking forward to working with Sky Pilot in the upcoming future.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, We're absolutely thrilled to hear about your positive experience with our app, and particularly how it has simplified the process of setting up digital products for your shop; time is indeed precious, and we're more than happy to hear that our app has allowed you to focus your efforts on other important projects! Thank you for your anticipation towards working with Sky Pilot in the future; we're committed to ensuring that the app continues to meet your business needs! Stay connected! Best Regards, The Shop Circle Team

5 / 5 Share

Jan. 2, 2025

As someone who is not tech 'savy' it is straightforward (with a bit of help from google!) and the live chat is so unbelievably helpful - Juan just helped me achieve something in 5 minutes that had taken me an hour without luck! Thanks Juan!

Store

My Store

Using app

6 days

Developer Reply

Hello there, Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our app straightforward and our live chat helpful! Efficiency is what we strive for, and it's nice to know we hit the mark for you. We always ensure our team is ready and willing to help you out when you need it! If there is anything else that we can do for you, please let us know! Best Regards, The Shop Circle Team

5 / 5 Share

Dec. 21, 2024

Great customer service!

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your positive experience with our customer service! We're thrilled to hear that you're satisfied with the help you've received from our team; your kind words truly mean a lot to us. Remember, we're always here to assist you whenever you need us! Best Regards, The Shop Circle Team

5 / 5 Share

Dec. 19, 2024

I wasnt sure if I wanted to upgrade just yet and do the full 400 yearly payment plan they have luckily I chatted with someone from their team and they gave me an extra 250mb! Which helped me get my first product up and going! Im now going with the full plan! Super helpful, very fast response time, and very kind!

Store

MXH

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, We're thrilled to hear about your positive experience with our team; it's great that you found the chat helpful and decided to go for the full plan! We aim to provide every customer with quick and efficient service, so we're glad that you appreciated our prompt response and kindness. Your feedback is crucial to us as it helps us continually offer top-notch service. If there is anything else that we can do for you, please let us know! Best Regards, Shop Circle Team

5 / 5 Share

Dec. 13, 2024

Really good support.

Store

FITSELF

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for your review! It's wonderful to know that our team has been able to help you effectively; your positive review means a lot to us and it motivates us to continue delivering top-notch service. If there is anything else that we can do for you, please let us know! Best wishes, The Shop Circle Team

5 / 5 Share

Dec. 7, 2024

They offer unlimited customers and downloads which is insane for the free plan!! Highly recommend it.

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you for your amazing review; we are thrilled to hear how satisfied you are! At Shop Circle, we are constantly striving to provide the best services to our customers, like you, and we're delighted to understand that it’s working! If you have more insights to share or suggestions you'd like us to consider, we would love to hear from you! Thanks again! Best regards, The Shop Circle Team

5 / 5 Share

Feb. 4, 2025

The support is great. Always quick and accurate.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We appreciate you taking out the time to leave us a 5-star rating and for sharing your positive experience with our app; we are thrilled to hear that you found the setup process to be easy and our support team responsive and rapid! We endeavor to deliver the best service possible, and hearing feedback like yours makes us very proud! If there is anything else that we can do for you, please let us know! Best regards, Shop Circle Team

5 / 5 Share

Nov. 28, 2024

Amazing support

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that you've had an amazing experience with our support team; at Shop Circle, our priority is ensuring the best possible service to you and we're so glad we hit the mark! Your feedback helps us keep up our high standard of service - thank you once again! Best regards, The Shop Circle Team

5 / 5 Share

Nov. 27, 2024

Work like a charm and support team is really helpful to get an awesome experience!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your 5-star review; we’re thrilled to hear that our app is working like a charm for you! We take pride in our support team, and your kind words validate our dedication to providing a supportive and helpful customer experience! If there is anything else that we can do for you, please let us know! Best regards, The Shop Circle Team

5 / 5 Share

Nov. 26, 2024

SkyPilot is a solid piece of software that is intuitive and easy to use, and makes the digital download portion of our store seamless and worry free. Additionally, their support is top-tier (and available 24/7). When I have a question, they're helpful, kind, and excellent at what they do. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear such positive comments about Sky Pilot and its ease of use; it's wonderful to know that it is effectively serving your digital download needs, and making your shop run smoother! Your high recommendation inspires us to continue improving and delivering a level of service that exceeds expectations; remember, we're always here for you, no matter what time it is! Best wishes, The Shop Circle Team

5 / 5 Share

Nov. 15, 2024

Nice customer support

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear that you had a great experience with our customer support at Shop Circle! We work hard to provide the best service possible, and your words mean a lot to us! We look forward to serving you further! If there is anything else that we can do for you, please let us know! Best, The Shop Circle Team