All reviews

Rating Breakdown

  • 5
    96% (319 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (319)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2024

Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation! We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help! Best, The Shop Circle Team

5 / 5 Share

Oct. 29, 2024

Good.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for leaving us a 5-star rating! Your positive feedback means a lot to us; we are continuously working on improving our user experience, and it's reassuring to know that you enjoy our app. If there's anything more you'd like to share about your experience, or any suggestions you have on how we can make your experience even better, please don't hesitate to let us know! Best, The Shop Circle Team

5 / 5 Share

Oct. 24, 2024

Quick and easy to install and configure. Does exactly what we need (and probably a lot more too). Responsive, helpful support.

Store

Bagby

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that you found Sky Pilot quick and easy to install and configure, that's exactly what we aim for - it's great to know it meets your needs perfectly! Please feel free to share with us any additional insights or suggestions you have – they greatly help us to keep refining our services! Thank you once again for your 5-star review! Cheers, The Shop Circle Team

5 / 5 Share

Oct. 20, 2024

Me ayudaron a instalar mi botón de descarga de manera muy amable y detallada:)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our support team and that everything was set up smoothly! If you ever need further assistance, don't hesitate to reach out - we're always here to help! Best, The Shop Circle Team

5 / 5 Share

Oct. 17, 2024

Sky Pilot was instrumental for our site launch. We found a last minute display issue on the website and the Sky Pilot developer team stepped in and fixed the issue in few hours. Also the service works as you would expect, stable and reliable. For now it is a 5 star review.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that Sky Pilot was useful for your site launch and that our developer team could step in on time to fix the last minute issue; it's great to know you found our service stable and reliable! Your kind words mean a lot to us as we continually strive to provide a high quality service to all our users and your assessment affirms that we're heading in the right direction. If there is anything else that we can do for you, please let us know! Warm regards, The Shop Circle Team

5 / 5 Share

Oct. 17, 2024

The app is easy to use and works as it should. Additionally, there is quick and good customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, We're delighted to hear you've found our app easy to use and that it serves your purposes well. Your positive comments about our customer service team also makes our day; we strive to provide top-notch service, and your feedback greatly motivates us! Remember, if you have further suggestions or if there's anything else that we can assist you with, please don't hesitate to reach out! Best, The Shop Circle Team

5 / 5 Share

Oct. 10, 2024

Great customer support, easy app to use

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're really happy to hear that you're choosing Sky Pilot for your digital downloads and finding it easy to navigate. More so, we're thrilled that you had a great experience with our customer support team - we strive to ensure our users feel supported and valued, and your comment just made our day! Stay connected and don’t hesitate to reach out if you need any further support! Best, The Shop Circle Team

5 / 5 Share

Oct. 3, 2024

My customers and I have benefitted greatly from the convenience of Sky Pilot's delivery system, and I would recommend it. I did recently run into a problem with the layout that caused some customers to be unable to click a download link, but when I chatted with Nitesh in customer service, he was able to resolve my issue in a few minutes by editing my CSS. Very happy with their service and the app overall.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear that you and your customers are finding great benefit from our Sky Pilot's delivery system! Your kind recommendation means a lot to us! Your experiences and insights are crucial in helping us deliver a seamless experience; we will continue striving to offer top-notch service and improve the app based on valued user feedback like yours! If you have any further comments, suggestions or need assistance, please don't hesitate to reach out! Best, The Shop Circle Team

5 / 5 Share

Sept. 30, 2024

Best app for PDF or E-Books. Thank You Kenan for helping me, absolute legend

Store

Nothora

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, We're absolutely thrilled to hear that you are loving and using our app for your PDFs and e-Books - taking out time to share such a positive review made our day! Your kind words about Kenan truly mean a lot; we'll make sure to share your comments with him, and we're certain it will bring a smile to his face just as it did ours! Remember, we're always here to assist you whenever you need us! Best, The Shop Circle Team

5 / 5 Share

Sept. 22, 2024

I found it very good, the customer service responds even on Sundays

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It's music to our ears knowing that you've found our app to fit your needs! Our team makes it a point to be available for our users even during weekends, so we're thrilled that our dedication to customer service has resonated with you; your appreciation motivates us to strengthen our commitments more! Thank you for taking the time to share your positive experience with our app! Best, The Shop Circle Team

5 / 5 Share

Sept. 22, 2024

good and fast support from nitresh

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to leave us a 5-star rating! We're thrilled to hear about your positive experience with our support team; Nitesh will be delighted to hear that you found the assistance good and fast! If there's anything else you need from us in the future, feel free to reach out. Best wishes, The Shop Circle Team

5 / 5 Share

Sept. 19, 2024

My issues and concerns with my customer service rep, Cherose was addressed and handled with care. My problems were solved.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We really appreciate your feedback and are thrilled to hear that your concerns were addressed to your satisfaction by our customer service representative, Cherose! Providing excellent customer support is something we strive for and we're glad we could help solve your problems! Please do let us know if you need anything else! Best, The Shop Circle Team

5 / 5 Share

Sept. 17, 2024

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5-star rating; we're thrilled to know you're happy with the app! If you ever have any questions or need assistance, we're here to help! Best, Shop Circle Team

5 / 5 Share

Sept. 17, 2024

Paul was super kind and right away knew my problems how we can solve them. Ready to rumble with Sky pilot now. Seems like a super helpful and making it happen - team.

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Hello, Thank you for your kind words and the 5-star rating; we're absolutely delighted to hear positive feedback about Paul and our team! Your feedback plays a crucial role in our continual strive for excellent customer service! Should you need any more assistance or have any questions in the future, please do not hesitate to reach out to us! Best, The Shop Circle Team

5 / 5 Share

Feb. 18, 2025

I really love using Sky Pilot for digital downloads pf my artwork. It is one of the best and user-friendly apps. I would recommend it to everyone looking to have a smooth platform for digital downloads. The customer service is highly responsive and effective. I am ever so grateful for their help. The person, Cherose, who just helped is awesome! solved my long-standing problem

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful review! We're glad to hear that you find Sky Pilot user-friendly and have had a positive experience with our customer service! Recommendations like yours are exactly what we aim for, we appreciate your love for Sky Pilot and are more than happy to assist you further whenever you need; just let us know! Best, The Shop Circle Team

5 / 5 Share

Sept. 11, 2024

Service client très réactif et de qualité, l'application est très simple d'utilisation !

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your great feedback! We are delighted to hear that you found our app easy to use and that our customer service team was able to assist you quickly! Your feedback means a lot to us and encourages us to work even harder to provide the best service possible. Thanks again! Regards, The Shop Circle Team

5 / 5 Share

Sept. 7, 2024

I have tried other digital download apps and this is by far the best you can get for free. Danko helped me with configuring the download button on the thank you page and was prompt in doing so. If ever I encounter problems in the future I know their CS will respond fast which is great! :)

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We're so thrilled to hear that our app stands out among other apps you've tried! Our commitment is to provide great services with a considerable cost, and your thoughts validate our efforts! If you ever have questions or issues in the future, rest assured that our customer support will be there to resolve them quickly! Best regards, The Shop Circle Team

5 / 5 Share

Sept. 7, 2024

Easy setup and use of the application. Excellent support to help with any problems you encounter as well :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're happy to hear about your positive experience our app! Our team works hard to streamline setup and make the app user-friendly, so your feedback is much appreciated!Thank you for taking the time to leave us one - It truly means a lot to us! Should you need anything else, just let us know! Cheers!

5 / 5 Share

Aug. 14, 2024

Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, and thank you so much for your 5-star review! We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us! We appreciate you taking the time to share your experience! Remember, we are here if you need any further assistance! Cheers!

5 / 5 Share

Aug. 12, 2024

Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful review and 5-star rating! We are beyond delighted that our agent could assist in resolving your storage limit issue! Your feedback greatly encourages us to work even harder to maintain the quality of our products and support! Feel free to reach out if you ever have further issues or concerns! Cheers!