Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
5.0
feedback
358
chart
#2,943
All reviews
Rating Breakdown
Dec. 18, 2023
I've had this app installed for over 2 years now. has never been an issue. Easy to upload files and also attach them to existing products to bundle. Support is very quick and helpful when I forget how to do certain things in the app lol. Overall great experience.
Hello, We're thrilled to hear that you've been using Sky Pilot - Digital Downloads for over two years and have found it easy to use and versatile with bundling capabilities. It brightens our day to learn about your positive experiences with our support team, as we strive to provide quick and actionable assistance whenever you need it. We truly appreciate the laughter you've shared, moments of forgetfulness happen to all of us! Your feedback not only warms our hearts, but it also helps us identify the things we're doing right. We're so thankful for your 5-star rating, and your acknowledgement means the world to us. Looking forward to continuously cater to your needs and make your experience even more wonderful. Warm regards, The Shop Circle Team
Dec. 18, 2023
Easy to use app, but the support is outstanding making any of your headaches to disappear in moments. Best ever experience between all apps on Shopify App market support level. Bravo!
Hi there, We're so pleased to hear that you found Sky Pilot - Digital Downloads easy to use and our support outstanding. It's really uplifting for us to receive recognition for our hard work. Thank you very much for your kind words and your fantastic 5-star rating! Your feedback truly fuels our dedication to providing the absolute best service possible. Our entire team always strives to eliminate any headaches and make everything as seamless as possible for you. Please do not hesitate to reach out whenever you need us. We're always just a click away. Thank you once again for your amazing feedback and for being a valued part of the Shop Circle community. Kind regards, The Shop Circle Team
Dec. 14, 2023
Outstanding level of service provided by the team at sky pilot. Answered my extended list of questions and helped my customize everything to suit my store. brilliant team and a brilliant product
Hello! Your warm words mean a lot to us at Shop Circle. We are thankful for your high praise about our Sky Pilot service and we're pleased to hear that our team was able to assist you with your customizations, as well as answer all your queries. We believe in providing our customers with the utmost care and attention, and your feedback affirms the hard work our team puts in every day. Do not hesitate to ask if you have further queries or need more assistance down the line. Your satisfaction is our motivation! Thanks again for your stellar review and we look forward to continuing to serve you. Sincerely, The Shop Circle Team
Dec. 11, 2023
This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before). The customer support is great as well, they're FAST and thoroughly helpful.
Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated. It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot. Best Regards, The Shop Circle Team.
Dec. 7, 2023
I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.
Hi there, We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries. Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience. Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review. Regards, The Shop Circle Team
Dec. 6, 2023
Great customer support and easy to use :)
Hello, We're thrilled to hear that you've had a great experience with our customer support, and you find Sky Pilot easy to use! Your kind words are greatly appreciated by our entire team. Our goal is to provide a seamless experience for our users, and your feedback is a clear indicator that we're on the right track. Thank you for taking the time to leave us a 5-star review! We are here for you anytime you need any assistance. Your support and feedback are instrumental to us in developing a better shopping experience for all in the future. Best wishes from all of us at the Shop Circle team!
Dec. 5, 2023
I like the app. It gives the option to download the product or have the physical bookmarks. It's simple to manage.
Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying the dual feature of Sky Pilot that allows for both digital downloads and physical bookmarks. Our aim is to keep our app simple and user-friendly so it's great to know we've hit the mark for you. Your feedback truly helps us to deliver the best experience possible. Keep enjoying our app and don't hesitate to share more about your user experience - we're always eager to hear more. Best wishes, The Shop Circle Team
Dec. 2, 2023
We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!
Thank you so much for your enthusiastic review! We're absolutely thrilled to hear that you're happy with SkyPilot and that our team, particularly Haris, has been able to provide you with excellent support. Your recommendation means a lot to us. Your suggestion about integrating with Omnisend is a great one, and we truly appreciate your input. We value user suggestions as they help guide our improvements and expansions. Again, thank you for taking the time to share your feedback. Reviews like yours not only motivate us to work harder, but also help us understand our customers' needs better. Best Regards, The Shop Circle Team
Nov. 29, 2023
Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.
Thank you so much for your fantastic review! We're absolutely thrilled to hear that our commitment to exceptional customer service, transparency, and customization has made a positive impact on your business. Your recognition of our personalized approach serves as a great testament to our efforts, and motivates us to continue exceeding your expectations. We see our clients as partners, and your success is our success. Your feedback encourages us to keep pushing the boundaries. Thank you once again for your kind words, they truly mean a lot to us. Best Regards, The Shop Circle Team
Nov. 28, 2023
I have used this app for four years and love it. It was easy to set up, and I've never had any issues. My customers found it easy to navigate, too. I highly recommend it to anyone looking to sell digital products. The integration with Vimeo was also beneficial.
Hi there! We're really thrilled to hear that you've enjoyed using Sky Pilot for the past four years, especially its ease of use and customer-friendly interface. It's doubly motivating to know that our Vimeo integration has been beneficial for you. Your positive feedback and recommendation to others mean a lot to us. Thank you. Remember, we are always here to assist you and make your experience even better. Your feedback is what helps us evolve and grow. Best Regards, The Shop Circle Team
Nov. 28, 2023
Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.
Hello, We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder. Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot. We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you. Best wishes, The Shop Circle Team
Nov. 28, 2023
Great customer support! Thanks Alessandro
Hi there! We're thrilled to hear about your positive experience with our customer support, especially with Alessandro. Your words truly highlight our team's dedication to assisting our valued customers like you. We can't appreciate enough your generous 5-star rating. Please remember, our support team is always here to help if you need anything else. Thanks once again for your great feedback! Your satisfaction is our top priority. Best regards, The Shop Circle Team
Nov. 27, 2023
So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.
Hello! Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you. Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot! Best Wishes, Shop Circle Team
Nov. 27, 2023
A great app with fantastically responsive and friendly support.
Hello, Thanks for your fantastic review! We're thrilled to know that you've had a great experience with Sky Pilot. Your positive feedback truly inspires us to keep working hard. Knowing that you find our support team friendly and responsive validates our efforts to provide exceptional service to our users - our goal is always to be there for you when you need us. Your positive comments encourage us to continually provide a great app and excellent service. We always like to hear from our users and we highly appreciate you taking the time to share your positive experiences with us. Warm Regards, Shop Circle Team
Nov. 27, 2023
The best app for digital downloads in my opinion. Fair pricing, lot of options and most of all an unbelievable support team.
Hello there! Wow, such a stellar review! We at Shop Circle are thrilled to hear you've had a great experience using Sky Pilot for your digital downloads. Knowing you appreciate our fair pricing and array of options brings us immense joy. But the cherry on top is definitely your kind words about our support team. We strive every day to offer unbeatable support to our users, and it’s fantastic to learn we're making the mark on this front. Your feedback has truly brightened our day. Thank you for choosing Sky Pilot and for taking the time to leave such a fantastic review! Best regards, The Shop Circle Team
Nov. 27, 2023
I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5
Store
My Store
Using app
2 months
Hello! We're over the moon to receive your fantastic review and top rating! It means a lot that both our Sky Pilot App and Alessandro have made such a positive impression. We work hard to ensure an excellent user experience, so it's wonderful that you're appreciating the UI, GUI, and UX. Since you're finding amazing value in our app for your unique use case, despite being new to the field, it shows us that we're on the right track. Furthermore, your words of recommendation to others are greatly appreciated. Feel free to reach out if you have any more questions in the future. We value your feedback and support, as it further motivates us to deliver our best. Much gratitude from the Shop Circle team!
Nov. 26, 2023
The user experience is great and easy-to-use. Nitesh from the support team solve my problem when I use this app. Appreciate it.
Hello! Thank you for your kind words and for giving us a 5-star rating! We're thrilled to hear that you found our user experience great and easy-to-use. It's wonderful to know that Nitesh from our support team was able to help resolve your issue. Your compliment will certainly be passed on to him. If you have any more insights to share or need further assistance, we're just one message away. Thanks once again for your valuable input. Best Regards, Shop Circle Team
Nov. 26, 2023
Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.
We are thrilled to hear about your positive experience with Sky Pilot! It's fantastic to know that the app's customization features and simplicity have been useful for your digital store, and that our support team has been able to assist you effectively. We appreciate you being a loyal customer for several years. Your input, and the feedback from all of our customers, is vitally important to help us continually improve and provide the best service possible. Please feel free to reach out to us if you ever need further assistance, or if you have any suggestions that could make your experience even more seamless. Thank you for creating our 200th review! Best wishes, The Shop Circle Team
Nov. 25, 2023
Amazing customer service! Kenan was knowledgeable, and patient and took the time to answer all my questions. He was extremely helpful! Good customer service goes a long way.
Hello! We're thrilled to see you enjoyed your experience with our customer service. It's wonderful to hear that Kenan was able to assist and make your experience with Sky Pilot more enjoyable. Your positive feedback means a lot to us, as we strive to ensure that all our customers' needs are met promptly and efficiently. Good customer service does indeed go a long way, and we're delighted to know we're on the right track. Thanks for taking the time to share your experience. Reviews like yours help us ensure we're providing the best possible service to all our users. Best regards, The Shop Circle Team
Nov. 22, 2023
I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost. The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.
Hi there, We're thrilled to hear your positive feedback and that Sky Pilot has been such a life saver for distributing your digital product. We truly appreciate your recognition of the ease of use we aim to provide at an affordable cost. Your kind words about our team indeed put a smile on our faces! It's our priority to provide fast responses and provide assistance with every request. Hearing that you see yourself continuing with our app for a long time is the kind of motivation that encourages us to keep improving and providing exceptional service. Your feedback means a lot to us, it goes a long way in helping us serve you better. Thanks again for your confidence in us! Best, The Shop Circle Team