SmartrMail Email & SMS

Sept. 12, 2020

About a week into SmartrMail use now and so far, so good! Very easy interface and after coming from a Wordpress site with an external email service, I am loving the integration and overall simplicity. To top it off....GREAT SUPPORT!

Aug. 27, 2020

It took a few weeks to get to grips with SmartrMail and the help I received was great. I would recommend it.

Aug. 18, 2020

Very easy to learn now to design a newsletter. Also easy to upload .csv files into subscriber list. This last sentence is to reach the minimum of 100 characters for this review. That's lame

May 18, 2023

I've used this software for 3+ years (not sure why it says I've used it for 7 days, that's not accurate at all): Before this I used mailchimp for a few years, Privy, and then the shopify email service and they simply didn't do the things I wanted. First let me say that I HATE writing emails. So I search for a software that makes it easy for me and makes my emails look professional. Smartrmail has amazing features and is very easy to use and writing an email is very fast. I have created my own main template so all I have to do is write something and hit send. One of my favorite features is smart segments where you can create a list that automatically updates when someone buys a certain product or opens a certain email. this allows me to target my emails by interest instead of spamming everyone. So if i'm promoting product A i can exclude anyone who already bought it. My favorite thing about Smartrmail is their support. I've submitted many questions and suggestions over the years and they always respond as well as are always implementing new features. Their support team really wants their customers to be happy and I am mindblown because they reached out to me after reading my review and my struggle with no sales because i was in the middle of a pivot and changing my whole business. I booked a free call and they helped me figure out a new email strategy for my shop. They also showed me features I didn't even know they had!! ORIGINAL REVIEW: Do not hesitate and try this app!!! Here is why I chose Smartrmail: Shopify does not have advanced segmenting or A/B testing. but it's free. Mailchimp does not sync with my orders / customers and is expensive (twice the cost of this app) Privy doesn't have A/B testing for subject lines and does not automatically sync with your customers, tags or orders. They told me I had to manually import many csv files with EACH TAG. And that I had to use their embedded forms in order for new tags to import. Smartrmail does it all, I cannot tell you how happy I am that I found it. Their advanced segmenting is MINDBLOWING. you can email people based on WHICH PRODUCT THEY BOUGHT or DIDN'T BUY!!! They have subject line A/B testing to increase open rates. It syncs automatically with your existing email list, customers and orders, no need to import anything. -It's half the cost of Mailchimp. Even though it's not free like Shopify, I really want the extra features! I already setup a nice welcome email every time someone subscribes to my list. -their abandoned cart email is beautiful and includes a nice discount code (unlike Shopify's bland email which you cannot customize) -I can see how much $ i generated after sending an email -I love the boost feature for newsletters, which resends the email to the recipients who did not open your last email. this is a lot easier than in other apps! I've always hated and dreaded writing emails but this is the first time i can honestly say, i look forward to writing emails to my subscribers! -customer support has been amazing as well as one of my emails had a bug and didn't send out, they fixed it right away. -Although the A/B testing option is only on the higher-end plan which I do not have, I may upgrade to that option in the near future. Overall it's just a really SIMPLE and very advanced email marketing app and after 4 years I am finally happy to say goodbye to Mailchimp!

Aug. 6, 2020

This app works well and the support is great and efficient. Easy to use ! Our team is really happy with it. We recommend

July 31, 2020

Extremely easy to use with some great templates. The support team is also quick with their response making this app one of my top app for a shopify store.

July 24, 2020

Great app, easy to use and great functionality. Makes it quick to send emails that look professional and easy to create a email pop up

July 24, 2020

Great People. And Exelent Suport I Love to work with them Kind People. they helped me with my subscriber, desing etc...

July 24, 2020

It is a great app, exactly what we needed in order to segment our customer base according to purchase history. Thank you so much Jan for your support and patience!

July 20, 2020

Amazing! I use this app for my abandoned cart emails and others marketing emails. It is user friendly, very easy to personalize and the support team is amazing. I needed the abandoned cart to show the product with a discounted price and Nicolas emailed me back with clear and perfect explanation and did the change for me as well. I absolutely recommend.

July 17, 2020

Super app! It helps you create a newsletter simple and very fast! Recommend trying it for yourself :)

June 18, 2020

Thanks a lot for this app. Very easy to use as other reviewers said. On my first newsletter, I got good sales. Thanks again.

June 5, 2020

Really liking the support that you get from the team. Dashboard is nicely organized. Easy to set up my own e-mails.

May 29, 2020

Trovo quest'app facile da usare. Creare newsletter e automazioni è molto semplice con SmartrMail. Do 4 stelle perchè manca un sistema flow intuitivo che permetta di creare da zero delle automazioni più complete.

May 28, 2020

I love this app because it makes sending emails for promotions, special products, etc a snap. In under 10 minutes I can send a great looking email that connects seamlessly w my store.

May 21, 2020

I use this app for my newsletters, pop-ups and product recommendations. Using the free version at the moment as still building business but will use paid version in future.

May 19, 2020

I installed this app and forgot all about it. Went in to check the stats a few months later. Had made 5 sales (on the free plan) on autopilot! And from only 172 email subs. I really am considering getting all of my subscribers into SmartrMail, so I never again have to design and send an email manually.

May 14, 2020

I used this app to help get subscribers. really easy and works without any faults. Simple and was to use

May 11, 2020

Marketing emails are very easy to put together and save a lot of time. I like all of the template options too.

May 11, 2020

So far so good, the app was super easy to set up and the customer support was readily available. They even provided a free onboarding session to walk me through it and answer any questions that I had. My emails are going out as scheduled and look clean and professional. The only complaint is that I wish the opt-in email image area was adjustable, looks a bit small. otherwise no complaints so far.