SmartrMail Email & SMS
Grow BFCM sales with Email Marketing, Popups, Newsletter & SMS
Rating
4.6
feedback
294
chart
#318
All reviews
Jan. 12, 2021
Easy to set up and less confusing for me than MailChimp. Like the fact I can see exactly which orders were generated. Definitely great app and would highly recommend.
Dec. 22, 2020
This app is easy to use, and the templates are really flexible. It would be nice if it could be linked to the loyalty app I have.
Dec. 22, 2020
Pretty good app. It has a lot of features. Great customer service. They are there when yo need them, which is great, and they're quite helpful.
Feb. 2, 2023
2 Feb, 2023: apparently, these folks are still at it. My use of the service has vacillated in the time since my original review (given the fullness of my off-line life), but I still appreciate how their email/SMS service continues to remain fresh & relevant to us "micro-" Shopify bizzers. Another round of thanks to y'all! 12 Dec, 2020: Nicolas & Jan seem to really bust their humps to provide a valuable tool AND service! In the short time I've had their app (roughly 2+ weeks), I've seen both technical improvements & a nearly unprecedented level of customer care responsiveness. Clearly, these guys are OVERachievers—big kudos & many thanks for all you folks have done (& continue to do)!
Nov. 26, 2020
This app has been very helpful to help me grow my new business by building engagement with clients with easy to use templates.
Nov. 15, 2020
Excellent app with set & forget automations that really work. I've noticed a huge uptake in our abandoned cart and product recommendations. I couldn't be more impressed with the service I've received or the app.
Nov. 14, 2020
Easy to use. Great customer support. Fully integrated to Shopify. I find it a lot easier and handier than Mailchimp. Thanks, team, keep up the motivation and good work.
Oct. 30, 2020
Smartrmail is easy to use, the automations are on point and the platform has amazing support. Our first automation email immediately spiked that day's revenue, and from there I was hooked. Great entry point for managing email automations.
Nov. 28, 2020
Updated 11-28-2020: I have real questions about how they calculate emails being sent on my behalf! Stay tuned. I love all the automatic marketing templates! And, the Newsletters look fantastic! I'm still on the 'trial' but will plan to upgrade. So far, I have not had any sales but I feel with the help of SmartrMail, 'sales' are just around the corner. Set-up was easy and customer service is second to none. Give them a try!
Using app
About 2 months
Total reviews
40
Average rating
4.7
Thank you Pam! We really appreciate your feedback. Make sure to let our support team know if you'd like to get some help setting up more email automation for your store 😊
Oct. 22, 2020
Absolutely fantastic service! Support was almost instant and helped throughout the process of transferring our email database over from Campaign Monitor. They explain everything very well and help with any questions or issues you might have.
Thank you Melanie 😊 We greatly appreciate your feedback 🚀 Looking forward to building great new email automation for Grundy's Shoes 👞
Oct. 19, 2020
Great App for send automatic marketing emails to your customers. We are learning and enjoying the integration with our store.
Thank you GirlSavvi Shops team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails ✉️ Happy sending!
Oct. 17, 2020
I installed this app to help us with our marketing. It was easy to install and easy to use. Encountered an hiccup and received an immediate response from support which solved the issue. Used to send our first emailing shot. Great job done. Highly recommended.
Hi Pellaio team 👋 Thank you for your feedback, we're glad to hear that the app was easy to install and easy to use. We'll remain available through our in-app chat if you have any other questions coming up 😊
Oct. 16, 2020
It's a great app for marketing purposes, it deliverability is off the chats... I've used mailchimp and constantcontact email marketing in the past this is definitely better
Oct. 3, 2020
Great app, easy to use, and helps to save a lot of time when communicating when prospects and new customers. Highly recommended
Sept. 30, 2020
I like the app, easy to use and works well. Customer support is very responsive. Have had a few issues that were tweaked and fixed by the team very quickly when the issue wasn’t their end but in the coding of my theme. Super helpful!! Will possibly upgrade just for a few extra features available.
Sept. 24, 2020
Working well for us - nice and simple to use and producing sales from our website . . . . . . . . . .
Sept. 23, 2020
I'd really like to thank you for the FREE access you've so generously given to store owners like myself. I'd also like to say, it's pretty much the best email app for shopify. I've extensively tried mailchimp, omnisend, seguno, privy, shopify email, cm commerce, mailerlite, jilt....the list goes on. Your's has the most features that I need, and makes the customer journey a bit easier than the next best option which is mailchimp(Mailchimp makes you upgrade to $30 a month to use the visual customer journey builder. I'd like to request/suggest an added feature. Allow users to insert product recommendations block into automated flow emails and/or allow product recommendation emails to be used in the automated flows tab. As a customer, I would even be willing to pay a one time add-on fee of $5 to $10 for a recommended products block to be used in emails, rather than having to insert products that might not apply to email recipients. Anyways, I appreciate your work. Keep rocking.
Sept. 17, 2020
Great app and very easy to use. It has the customizations a business needs. The customer service is amazing, the documentations/blogs are very helpful, the pricing is fair, I can't say enough good things about them!
Sept. 16, 2020
Great app. Easy to use and has great options, almost like the best apps on email marketing which can be found. Costumer support is fast and effcient. It has a free plan available for stores that are just starting out. Highly recommend!!
Using app
20 days
Total reviews
5
Average rating
5.0
Sept. 14, 2020
Best app ever. Easy to use, you can customize as you wish and the support is always quick to reply and help you with what you need. I recommend !!!