All reviews

Rating Breakdown

  • 5
    89% (530 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2022

This app is very user-friendly and has been a successful tool in getting customers back to our store or making purchases in our online store. We highly recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review YEG Exotic πŸ₯€ We're thrilled to hear that SmartrMail helped you get customers to come back and purchase again 😊

5 / 5 Share

May 27, 2022

We have just started to use SmartrMail for our cart recovery emails sequence and for maintaining our email list, but so far first impressions are very good. The software is very straightforward to use and easy to set up email sequences, very user-friendly. There are a number of features which for the cost of the service are very welcome and which I don't think you get in other apps which cost more and are not as closely integrated into Shopify as SmartrMail is. For example, the ability to issue personalised discount codes from an email sequence. We did have a few problems getting going, but the support from the team is very responsive, even if you are just starting out with the free plan (which, by the way, gives you excellent access to the feature set and you can feel you can really start using the software to the full from Day 1 without hitting some immediate need to upgrade). All in all, I think this app is going to be the perfect tool for us to meet our needs for mainataining our subscriber email lists and conducting mailings to that list, as well as, as I mentioned, doing things like automated cart recovery emails. Another feature I am sure we will be using is the way the software will let you segment your customer list, and only send out emails to selected segments if you want to. So with this app you won't have to treat everybody on your email list exactly the same way. This opens up some really interesting marketing possibilities. As you can tell, we are quite excited about the possibilities this app is opening up for us, which we have only just begun to explore. In conclusion, based on experience so far, we would recommend this app, based on the features it offers, and the value for money aspect (you are not going to get hammered with massive extra charges once your email list starts growing beyond a certain point, which is a problem we found with most other providers).

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi WorthyDeal team ✨ Thank you so much for your detailed review. I passed it on to our team today. That's correct, we strongly believe that stores of every size should be able to use advanced automation capabilities, which is why we do not limit their use as much as other apps do. Looking forward to seeing you set up even more automations. Have an amazing day ahead! β˜€οΈ

5 / 5 Share

May 27, 2022

Stunning app that is easy to use and exactly what I need for my small business as a not so tech-savvy gal

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Walking Wildflowerz team 🌻 We're glad to hear that you find the app stunning and easy to use 😊 Looking forward to emailing more with you!

5 / 5 Share

May 19, 2022

The app is great once you get the hang of it. The customer service is 2nd to none, they are always there to help you when you need it!! Thanks for everything Moe!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review Perpetual Ribbons team πŸŽ€ It means so much when a long-time user sends us this type of feedback 😊 Looking forward to helping you with your email marketing campaigns for many more years!

5 / 5 Share

May 10, 2022

Easy to use, great for startups, good customer support! Highly recommend. Templates great, options for embedding store name, customer names, etc easy to use!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Mini Ducklings team! 🐣 Thank you for your feedback, we're happy to hear that you like our premade templates (I passed on your feedback to our Designer). Feel free to let us know if there's anything else we can assist you with!

5 / 5 Share

May 9, 2022

this app is awesome for automations. its easy to use and once its set up you dont have to worry about creating content to send weekly. Ive tried other platforms but always come back to this one.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cozy N Cute Kids Boutique πŸ‘§πŸ‘•πŸ‘¦ We're glad to hear that SmartrMail's automations are making your merchant's life easier πŸš€ Feel free to let us know if there's anything else we can do to improve your experience even more!

5 / 5 Share

May 6, 2022

This is such an easy app to navigate and use. I love the email Templates already set up for you to start you on the right foot. The customer service team are also very friendly and supportive and put in the time to explain features really well and help answer all your questions for a very smooth enjoyable experience.

Store

ELLKA

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ellka team πŸ‘œ Thank you so much for this awesome feedback πŸŽ‰ Should you need any further help, do not hesitate to contact us anytime you need 😊

5 / 5 Share

May 6, 2022

been good so far, got lots of conversions due to my email campaigns and i'm only running very basic ones.. can't wait to try more advanced ones and see how they convert.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi DefiniTea team 🍡 Thank you for your feedback, we're glad to hear that your first automations are great at converting! Make sure to let us know if you have any questions when setting up more advanced ones 😊

5 / 5 Share

May 4, 2022

I use this app to help me create newsletters to my customers telling them about my products, sales, coupons, and new arrivals. The customer service is top notch. Quick and live response help. They are very polite and courteous and are willing to go above and beyond to help you and meet your needs. They have a variety of template choices to choose from and the navigation to design a newsletter is easy. You will not be disappointed downloading and using this app for your business!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review White Peony Emporium team 🌹(I couldn't find a white flower emoji!) We're glad to hear that our support team was able to help you with your setup. Please feel free to let us know if there's anything else we can assist you with 😊

5 / 5 Share

May 4, 2022

I am happy with this app so far, great automation emails and easy to create campaign with multiple templates to choose from.

Using app

Over 1 year

Total reviews

19

Average rating

3.5

Developer Reply

Thank you Portrait My Pet 🐢 We're glad to hear that you like automations and our different premade templates. Make sure to let us know if you have any other questions coming up 😊

5 / 5 Share

April 30, 2022

It's is a very intuitive app. I was able to schedule all of my emails on a schedule based upon when the user signed up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Sharpworx team! (Amazing product too by the way! πŸ—‘οΈ). Looking forward to keep on expanding your welcome email series into a high converting email flow 😊

5 / 5 Share

April 20, 2022

Excellent customer service! Powerfull automation tools. I was greeted by a representative that asked if I needed any help, I explained the scenario and was pretty much up and running! Amazing.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

G'Day Hunterpaint team 🎨 It was a pleasure! Looking forward to keep on building great series of automated emails with you 😊

5 / 5 Share

April 18, 2022

Great app, does what it says. everyone should use the free 5000 emails every month, its worth all the free emails , it converts easily

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2022

This is by far the best app to use for emailing! I love it! AND their customer service is AMAZING! They are such a huge help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mo' Flavorz's team πŸ› Always a pleasure! Do not hesitate to get in touch with us if there's anything else we can help you with 😊

5 / 5 Share

March 30, 2022

I used this app to help with my email curation and wanted something I can do mobile because I use my phone a lot. Omg I love this app and the developers they actually gave me a 10,000 email limit doubling it from 5,000 and I’m still on the FREE plan!!! They are so generous and very helpful and timely..easy interface and can start creating emails quickly! Download and try for yourself!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review Permanent Perfection team πŸ’„We'll remain available if you have any questions 😊

5 / 5 Share

March 17, 2022

Easy to use. Easy interface. Conveniently integrated for my shop . It was really useful when Shopify didn't have an inherent marketing tool. It's still a value add with great templates to choose from!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Body Truth team 🧼🧴 Thank you for your review! We're glad to hear that you like our premade templates and our deep integration with Shopify. Looking forward to sending more emails with you 😊

5 / 5 Share

March 15, 2022

It works wonderfully with my store, easy to use and practical. Love the available functions. 5 stars.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi Health Heiress team πŸŒΏπŸ§˜πŸΌβ€β™€οΈπŸŒ± Thank you for your feedback! We're happy to hear that you find the app easy to use 😊 We'll remain available should you have any questions!

5 / 5 Share

March 4, 2022

I used this app for welcome email automation for my subscribers and it's working wonderfully well. User friendly format that's easy to make by anyone. Nice :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Wizchest team β˜•οΈWe're glad to hear that you've been able to design great welcome emails easily ✨

5 / 5 Share

March 3, 2022

Recently downloaded this after switching from another platform and already love the app! You get so much for the monthly fee and it's so easy to use!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi City Shoes Team πŸ™πŸ‘Ÿ Thank you for your feedback, it made our day β˜€οΈ Feel free to contact us if there's anything we can do to make your email marketer's life even easier 😊

5 / 5 Share

March 1, 2022

Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Firemask team πŸ”₯🀿We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!