SmartrMail Email & SMS for Shopify

SmartrMail Email & SMS

AI email & SMS marketing with cart recovery and free...
Rating
4.7
Feedback
305
Reviews
Chart
#586
Shopify

All reviews

5 / 5 Share
Oct. 13, 2021

I have been using this app since the beginning and I have never felt the need to look for another e-mail marketing app. It's super user-friendly and takes care of all the requirements of a business. The staff is super helpful and they go above and beyond to seek customer satisfaction via their product and services. I definitely recommend this app!!

Store Using app Total reviews Average rating
Original Kawaii Pen About 1 year 3 5.0
Developer Reply

Hi Original Kawaii Pen team πŸ–Š Thank you so much for this awesome feedback πŸŽ‰ Should you need any further help, do not hesitate to contact us anytime you need.

5 / 5 Share
Oct. 7, 2021

I love SmartrMail! I moved over from Mailchimp a few months ago and it's been so much better and easier to use. Obviously the integration with Shopify is a huge bonus but also the customer service is amazing. Everyone I have spoken to has been quick to respond and very generous and patient with their time. Thank you so much SmartrMail!

Store Using app Total reviews Average rating
Beach Art Glass 3 months 3 5.0
Developer Reply

Hi Beach Art Glass team! 🏝 Thank you so much for your feedback! Make sure to let us know if there's anything else we can do to make your email marketing strategy even better! 😊

4 / 5 Share
Sept. 28, 2021

Customer Service is Great. Few bugs when setting up templates, and blocking products from product feed could be made easier. Haven't sent any emails yet but looks promising.

Store Using app Total reviews Average rating
Sauce Warehouse About 3 hours 6 2.2
Developer Reply

Hi Sauce Warehouse team! Thank you for your feedback. We're always happy to improve the user interface based on user feedback, so I was wondering if you'd be interested in jumping on a quick call with someone from our team to discuss how blocking products from product feeds could be made easier on your end? It'd also be a great opportunity to catch up on your needs/expectations and how our team can help you with these going forward. You can find a time that works for you using the link below: https://calendly.com/smartrmail/demo Have a great day! SmartrMail Team

5 / 5 Share
Aug. 29, 2021

User friendly and saves me time. Important to me since I have and perform multiple roles. Dashboards and reports are handy as well.

Store Using app Total reviews Average rating
My Beenoo 2 months 1 5.0
Developer Reply

Hi My Beenoo team! 🧼 Thank you for your review, this is really appreciated 😊 Looking forward to sending more emails with you!

5 / 5 Share
Aug. 26, 2021

Great app. Simple to change over from Mailchimp, their support made it seamless. Simple to use with good layouts to choose form. The best though is the auto creation of customer groups and then the making of other groups to target the right customers. High conversion rates on specific groups. Ongoing support is amazingly good

Store Using app Total reviews Average rating
Happy Flame 8 months 7 5.0
Developer Reply

πŸ•―Thank you Happy Flame Team πŸ•―We're thrilled to hear that the segmentation feature is giving you high conversion rates! As you already know, please do not hesitate to get in touch with us if there's anything else we can help you with 😊

5 / 5 Share
Aug. 26, 2021

I looked at a number of other email marketing solutions and after trying a few different ones, I am happy with SM. The automations are easy to use and easy to setup. The support was extremely helpful. I would highly recommend choosing SM for your email marketing.

Store Using app Total reviews Average rating
Eagle Peak Store 9 months 4 5.0
Developer Reply

Hi Eagle Peak Store team πŸ¦… Thank you for your feedback! We're glad to hear that SmartrMail was the right pick and that you've been able to set up more automations for your Shopify store. Our support team will remain available should you need any help in the future. Have an amazing day ahead!

5 / 5 Share
Aug. 3, 2021

It was easy to learn for me. I have already written some newsletters. It was very easy to add products and texts and fotos. And the feedback of the customers and the purchases are positive.

Store Using app Total reviews Average rating
jazzinotes 4 months 1 5.0
Developer Reply

Thank you for your feedback! We're glad to hear that the app was easy to learn :) Feel free to reach out in our chat if you have any questions going forward!

5 / 5 Share
July 21, 2021

I learn a lot about this app. I did Pop Up is very important, I send my first newsletter email I am happy about all this. Smart mail does everything for you. Amazing customer service. Thank you, Nicolas, for your help.

Store Using app Total reviews Average rating
Milena Los Angeles 9 days 3 5.0
Developer Reply

Hi Milena πŸ‘‹ It's been a pleasure! We'll remain available through our in-app chat if you have any other questions while creating your new Thank you email series / Welcome email series. Thank you!

5 / 5 Share
June 28, 2021

Beautiful design, lots of automation options, and a super responisve support has kept me a customer for almost 4 yrs. No regrets and highly recommended.

Store Using app Total reviews Average rating
Strikkemani Over 3 years 15 4.9
Developer Reply

Hi Strikkemani team πŸ‘‹ Thank you so much for your feedback. It means so much when a long-time sender gives us this type of feedback. We really appreciate it. Make sure to reach out via ou in-app chat if there's anything we can do to make your email marketing campaigns even better going forward 😊

5 / 5 Share
June 16, 2021

The app is super easy to use. It does everything I need it to do. I'm using the free version and it is still great!

Store Using app Total reviews Average rating
Evie and Ellie Designs 14 days 1 5.0
Developer Reply

Thanks for your review πŸŽ‰ We're glad you're finding SmartrMail easy to use and wish you the best results!

5 / 5 Share
June 14, 2021

Very simple to use. If I ran into an issues there was always a real person there to help by email. Not difficult to integrate either.

Store Using app Total reviews Average rating
Powella 19 days 1 5.0
Developer Reply

Thank you Powella team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails βœ‰οΈ Happy sending!

5 / 5 Share
June 10, 2021

Everything is working smooth. Downloaded to get more sales. So far there has been some profit. Hoping to see more soon.

Store Using app Total reviews Average rating
The Shabby Barn Boutique Over 1 year 2 3.5
Developer Reply

Thank you so much for your feedback 😊 It's really appreciated! Looking forward to keep emailing with you

5 / 5 Share
June 3, 2021

the team behind Smartrmail is fantastic! I've had issues setting up the service, so my questions were quickly followed up and resolved by the friendly support people. Simply instantly through the chat! When I faced difficulties with delivery to mailboxes on Yahoo.com, the people in Smartrmail quickly investigated the reasons, and helped me out to make my business work better. They are seriously interested in HELPING YOU GROW, not just like many other services that only want your money. I am serious about this.

Store Using app Total reviews Average rating
CAPRON ARTS 3 months 3 3.7
5 / 5 Share
May 21, 2021

I just love the platform and their service. They are really helpful and happy to help and advice. Thank you for your service

Store Using app Total reviews Average rating
Veldskoen Italy 2 months 2 5.0
Developer Reply

Thank you so much for this awesome feedback πŸŽ‰ Should you need any further help, do not hesitate to contact us anytime you need.

5 / 5 Share
May 18, 2021

Great customer service and ease of use. Tech support was super helpful with navigating minor set up issues.

Store Using app Total reviews Average rating
TIZO 2 months 3 5.0
Developer Reply

Thanks for your review πŸŽ‰ We're glad t hear that you've found the app easy to use. We wish you the best with your email campaigns!

5 / 5 Share
May 17, 2021

Excellent customer service, I have sent them. Multiple queries and they always help me resolve issues

Store Using app Total reviews Average rating
BALLISTIC MENSWEAR 3 months 1 5.0
5 / 5 Share
May 5, 2021

beautiful interface. Easy to use. Free version gives more of the features you need. No regrets, I would definitely consider upgrading

Store Using app Total reviews Average rating
ClosetBlues 21 days 2 5.0
5 / 5 Share
April 23, 2021

I used smartrmail to get my popup going to collect email addresses with an automated email so they get a discount code. Its free until i get to a larger subscriber base so its great as i start out our business! Looks like it will work great as we grow!

Store Using app Total reviews Average rating
Outside Table About 1 month 1 5.0
5 / 5 Share
April 19, 2021

I am pretty new to this and used this app to send newsletters to a fairly small email list. I like the premade templates whereby I can put my newsletter/blog in there and then have places a recipient can click to buy. It's funny, I end up clicking the metrics (open rate, click rate) a few times daily to check how many are responding... Great app, great price...

Store Using app Total reviews Average rating
Epoch Nutrition Sciences 3 months 1 5.0
5 / 5 Share
March 30, 2021

I love SmartrMail! The app is extremely easy to use and did something I thought I was going to have to hire someone to help me do! I was able to set up an automatic email including a coupon code that sends almost immediately after customers sign up for emails on my website AND design a good looking email in an hour. I've increased my email sign ups significantly and my next step is using SmartrMail to send out a marketing email. I ran into a problem with my test email and customer service worked on it immediately and didn't rest until they had figured out what happened - it was my emails fault but I really appreciated them getting to the bottom of it. I would highly recommend!

Store Using app Total reviews Average rating
Rent Heron About 2 months 1 5.0
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