SmartrMail Email & SMS for Shopify

SmartrMail Email & SMS

Automate Email & SMS flows. AI newsletters in seconds. Expert...
Rating
4.7
Feedback
278
Reviews
Chart
#512
Shopify

All reviews

5 / 5 Share
Feb. 17, 2022

This App is easy to work with, I hope that the Flows with triggers will work. I will write more after-sales affected by triggers.

Store Using app Total reviews Average rating
JAEE Namensschmuck About 2 hours 4 5.0
Developer Reply

Hi JAEE Namensschmuck team! When it comes to reaching subscribers at the right time, automated emails are amazing. If you ever need help or if you want to discuss your current strategy, please feel free to drop us a line at [email protected] and we'll be happy to look into your automations ๐Ÿ˜Š

5 / 5 Share
Feb. 14, 2022

This helps manage my campaigns super well. Streamlines everything into one place and makes it easy to analyze. 10/10

Store Using app Total reviews Average rating
Artisan of Skin LA About 1 month 1 5.0
Developer Reply

Thank you Artisan of Skin LA โœจ We're glad to hear that SmartrMail is helping you manage your email campaigns. Feel free to let us know if there's anything we can do to make your marketing life even better ๐Ÿ˜Š

5 / 5 Share
Feb. 9, 2022

We just switched from Mailchimp to SmartrMail as it is cheaper and more rich on features. Nothing negative to say at this point.

Store Using app Total reviews Average rating
Pops of the Galaxy About 1 hour 1 5.0
Developer Reply

Hi Pops of the Galaxy ๐ŸŒŒ We're glad to hear that SmartrMail is giving you more features for a cheaper price compared to you-know-who! ๐Ÿ™Š Feel free to hit us up at [email protected] if you happen to have any questions in the future ๐Ÿ˜Š Happy sending!

5 / 5 Share
Feb. 2, 2022

For a newsletter-rookie like me, it's very easy to use, and it does what it says. I am not using it yet completely since I not online yet, but I already set up a classic newsletter and the abandoned cart and that worked very well. I will use the free plan first to see if it's suitable for me and then upgrade, just not sure what's included in the free plan with the โ€œstandard featuresโ€.. Beautiful app, fast customers service and 100%recommendable.

Store Using app Total reviews Average rating
Super Socks 29 days 4 5.0
Developer Reply

Thanks for your review Super Socks ๐Ÿงฆ We're glad you're finding our team responsive and the app beautiful! To answer your question, our standard features include about 90% of what SmartrMail has to offer. To name a few features, you'll be able to send and schedule newsletters, segment your subscribers (using all the rules available), set up a pop-up, review your email stats, automate abandoned cart emails, welcome emails, birthday emails, win-back emails, thank you emails, review emails, product recommendation emails. You have room to grow until it makes sense for you to take your email marketing game up a notch ๐Ÿ˜Š We wish you the best results with your email campaigns!

5 / 5 Share
Feb. 1, 2022

I'm using SmartrMail for my welcome for email subscribers. It has been seamless and easy to use. I'm also starting to use other automations that work great! Most of all, the customer service has been excellent along with lots of tutorials! Thanks SmartrMail!

Store Using app Total reviews Average rating
Terry Runyan Creative 17 days 4 5.0
Developer Reply

Thank you so much! This made our day ๐Ÿ˜Š. If you need further assistance, feel free to contact our team at any time.

5 / 5 Share
Jan. 23, 2022

Very simple and easy to operate, customer service is patient and responds quickly. It will take me some time to get used to the new version.

Store Using app Total reviews Average rating
AWOW About 2 months 1 5.0
Developer Reply

Thank you AWOW team! We're happy to you find the app easy to use. Thank you for your feedback on the new version, we will be holding a few webinars to help all existing users move on to the new and improved version over the next few months.

5 / 5 Share
Jan. 12, 2022

It does exactly what it is meant to in a simple way. Customer support has also been very responsive.

Store Using app Total reviews Average rating
Properttees 2 months 4 5.0
Developer Reply

Thank you so much for your feedback Properttees team! If you need further assistance, please feel free to contact our team in our in-app chat.

5 / 5 Share
Jan. 7, 2022

A1 customer support. These guys are there to help you whenever you need. They helped me with many times and they always gave us a good support. This app is a must for any online store.

Store Using app Total reviews Average rating
Riobec Over 1 year 9 5.0
Developer Reply

Hi Riobec team ๐Ÿ‘‹ Our pleasure! We'll remain available if anything else comes up :)

5 / 5 Share
Dec. 17, 2021

Perfect application, we have really enjoyed of using it. Thanks to developers. Very useful and well working app.

Store Using app Total reviews Average rating
Hedonist Chicago 11 months 12 5.0
Developer Reply

Hi Hedonist Chicago team ๐Ÿ‘‹ Thank you for your feedback! I passed on your message to our dev team โ˜€๏ธFeel free to reach out in our chat if you have any questions going forward!

5 / 5 Share
Nov. 30, 2021

We've been using Smartrmail for almost a year and we must say, their service is timely, friendly and efficient. We are impressed with the quality of their customer support every time we reach out for assistance. The interface has only gotten better recently with the revamping of their website which offers way more functions. Thank you Smartrmail team for all you do and we do hope you stay around for years to come, you are an example of the kind of small business we like to work with!

Store Using app Total reviews Average rating
Developer Reply

Hi Consciousness on Fire team ๐Ÿ”ฅIt means so much when a long-time user sends us this type of feedback. We're glad to hear that you like the new interface and that our team was able to assist you whenever you had a question. Looking forward to keeping emailing together!

5 / 5 Share
Feb. 22, 2023

Yasmine was extremely helpful. Thanks for helping me figure this out! You were patient and persistent in finding a solution.

Store Using app Total reviews Average rating
Jean-Pierre Weill Over 3 years 4 5.0
Developer Reply

Hi Jean-Pierre Weill team ๐Ÿ‘‹ Thank you for your feedback! We're really glad to hear that you're finding the app easy to use. I've sent your feedback to our product team so that they can review how we can improve your experience even more on smaller screens. In the meantime, feel free to let us know if you have any questions (via our in-app chat)

5 / 5 Share
Oct. 31, 2021

Smartrmail is a great app, when just starting out I love how easy it is to use, and everything is in one place.

Store Using app Total reviews Average rating
Nature's Agents 20 days 1 5.0
Developer Reply

Thank you Nature's Agents team ๐Ÿ˜Š We're happy to hear that you find the app easy to use! Make sure to let our support team know if you have any questions โœ‰๏ธ Happy sending!

5 / 5 Share
Oct. 24, 2021

Easy to set up and use. Love the automations! I haven't taken advantage yet of all it can do, but I will. It's a keeper!

Store Using app Total reviews Average rating
Carolina Linens 9 months 5 5.0
Developer Reply

Hi Carolina Linens team ๐Ÿ‘‹ Thank you for your feedback, we're glad to hear that your first automations were easy to set up. Make sure to let us know if you have any questions coming up ๐Ÿ˜Š

5 / 5 Share
Oct. 18, 2021

I used this app to help me start with e-mail marketing. I am at a beginner level and this app is easy to understand and also the team is exceptional. When every I needed help, their response was almost instant. I recommend this app because it is user friendly (especially for someone that is new to this), also it is very helpful that you can use your products and product descriptions in the app.

Store Using app Total reviews Average rating
Mila ฮ’outique Markopoulo About 2 months 3 5.0
Developer Reply

It was a pleasure Mila ฮ’outique Markopoulo team ๐Ÿ˜Š Make sure to let us know in our in-app chat if there's anything else we can help you with!

5 / 5 Share
Oct. 15, 2021

This app takes the pressure off altogether so you can spend more time on what your selling. Yasmine helped me all the way to set up and its greatly appreciated. Great service and product.

Store Using app Total reviews Average rating
Steve Ash illustration 7 days 1 5.0
Developer Reply

Thank you so much for your feedback! This made our day ๐Ÿ˜Š. If you need further assistance, feel free to contact our team at in-app chat anytime.

3 / 5 Share
Oct. 24, 2021

I found the template design, not to my liking. Overall it may have some good features, though I personally didn't find it a fast and simple solution for bulk emailing customers in comparison to other platforms I have tried.

Store Using app Total reviews Average rating
GSN Directโ„ข About 20 hours 2 2.0
Developer Reply

Hi GSN Direct team ๐Ÿ‘‹ So it looks like you created your newsletter under the "Templates" section. In the Templates section, you can create and save pre-made templates that you're planning on re-using in the future in your Newsletters. If you want to send out a newsletter, you'll need to go to the "Newsletters" dashboard. If you simply want to send the Template that you created, simply click on "New newsletter", and then pick the Template that you created (it will be the very first thing the app will offer to do after clicking on "New Newsletter"). In the future, if your goal is simply to send out one newsletter, note that you can create it directly in the Newsletters dashboard (you do not have to create it beforehand in the Templates dashboard if you do not plan on re-using it in the future). I hope that this clarifies how you can send your newsletters. I also tried to give you a call today but I do not believe that you were available. If you need any help from our team, please feel free to use the in-app chat on the bottom right corner of the app, or book a call with us using the link here: https://calendly.com/smartrmail/support Kind regards, Nick

5 / 5 Share
Oct. 13, 2021

I have been using this app since the beginning and I have never felt the need to look for another e-mail marketing app. It's super user-friendly and takes care of all the requirements of a business. The staff is super helpful and they go above and beyond to seek customer satisfaction via their product and services. I definitely recommend this app!!

Store Using app Total reviews Average rating
Original Kawaii Pen About 1 year 3 5.0
Developer Reply

Hi Original Kawaii Pen team ๐Ÿ–Š Thank you so much for this awesome feedback ๐ŸŽ‰ Should you need any further help, do not hesitate to contact us anytime you need.

5 / 5 Share
Oct. 7, 2021

I love SmartrMail! I moved over from Mailchimp a few months ago and it's been so much better and easier to use. Obviously the integration with Shopify is a huge bonus but also the customer service is amazing. Everyone I have spoken to has been quick to respond and very generous and patient with their time. Thank you so much SmartrMail!

Store Using app Total reviews Average rating
Beach Art Glass 3 months 3 5.0
Developer Reply

Hi Beach Art Glass team! ๐Ÿ Thank you so much for your feedback! Make sure to let us know if there's anything else we can do to make your email marketing strategy even better! ๐Ÿ˜Š

4 / 5 Share
Sept. 28, 2021

Customer Service is Great. Few bugs when setting up templates, and blocking products from product feed could be made easier. Haven't sent any emails yet but looks promising.

Store Using app Total reviews Average rating
Sauce Warehouse About 3 hours 6 2.2
Developer Reply

Hi Sauce Warehouse team! Thank you for your feedback. We're always happy to improve the user interface based on user feedback, so I was wondering if you'd be interested in jumping on a quick call with someone from our team to discuss how blocking products from product feeds could be made easier on your end? It'd also be a great opportunity to catch up on your needs/expectations and how our team can help you with these going forward. You can find a time that works for you using the link below: https://calendly.com/smartrmail/demo Have a great day! SmartrMail Team

5 / 5 Share
Aug. 29, 2021

User friendly and saves me time. Important to me since I have and perform multiple roles. Dashboards and reports are handy as well.

Store Using app Total reviews Average rating
My Beenoo 2 months 1 5.0
Developer Reply

Hi My Beenoo team! ๐Ÿงผ Thank you for your review, this is really appreciated ๐Ÿ˜Š Looking forward to sending more emails with you!

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