SM: SMS, Popup Email Marketing
SmartrMail: AI Newsletter & Email Marketing for Shopify
Rating
4.7
feedback
297
chart
#346
All reviews
Review RSS Feed
May 9, 2022
this app is awesome for automations. its easy to use and once its set up you dont have to worry about creating content to send weekly. Ive tried other platforms but always come back to this one.
Hi Cozy N Cute Kids Boutique π§ππ¦ We're glad to hear that SmartrMail's automations are making your merchant's life easier π Feel free to let us know if there's anything else we can do to improve your experience even more!
May 4, 2022
I am happy with this app so far, great automation emails and easy to create campaign with multiple templates to choose from.
Thank you Portrait My Pet πΆ We're glad to hear that you like automations and our different premade templates. Make sure to let us know if you have any other questions coming up π
April 20, 2022
Excellent customer service! Powerfull automation tools. I was greeted by a representative that asked if I needed any help, I explained the scenario and was pretty much up and running! Amazing.
G'Day Hunterpaint team π¨ It was a pleasure! Looking forward to keep on building great series of automated emails with you π
March 3, 2022
Recently downloaded this after switching from another platform and already love the app! You get so much for the monthly fee and it's so easy to use!
Hi City Shoes Team ππ Thank you for your feedback, it made our day βοΈ Feel free to contact us if there's anything we can do to make your email marketer's life even easier π
March 1, 2022
Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.Very user friendly. It is also very intuitive.
Thank you Firemask team π₯π€ΏWe're glad to hear that you found the app intuitive and user-friendly π Looking forward to sending more emails with you!
Feb. 17, 2022
This App is easy to work with, I hope that the Flows with triggers will work. I will write more after-sales affected by triggers.
Hi JAEE Namensschmuck team! When it comes to reaching subscribers at the right time, automated emails are amazing. If you ever need help or if you want to discuss your current strategy, please feel free to drop us a line at [email protected] and we'll be happy to look into your automations π
Feb. 14, 2022
This helps manage my campaigns super well. Streamlines everything into one place and makes it easy to analyze. 10/10
Thank you Artisan of Skin LA β¨ We're glad to hear that SmartrMail is helping you manage your email campaigns. Feel free to let us know if there's anything we can do to make your marketing life even better π
Feb. 9, 2022
We just switched from Mailchimp to SmartrMail as it is cheaper and more rich on features. Nothing negative to say at this point.
Hi Pops of the Galaxy π We're glad to hear that SmartrMail is giving you more features for a cheaper price compared to you-know-who! π Feel free to hit us up at [email protected] if you happen to have any questions in the future π Happy sending!
Feb. 1, 2022
I'm using SmartrMail for my welcome for email subscribers. It has been seamless and easy to use. I'm also starting to use other automations that work great! Most of all, the customer service has been excellent along with lots of tutorials! Thanks SmartrMail!
Thank you so much! This made our day π. If you need further assistance, feel free to contact our team at any time.
Jan. 23, 2022
Very simple and easy to operate, customer service is patient and responds quickly. It will take me some time to get used to the new version.
Thank you AWOW team! We're happy to you find the app easy to use. Thank you for your feedback on the new version, we will be holding a few webinars to help all existing users move on to the new and improved version over the next few months.
Jan. 12, 2022
It does exactly what it is meant to in a simple way. Customer support has also been very responsive.
Thank you so much for your feedback Properttees team! If you need further assistance, please feel free to contact our team in our in-app chat.
Jan. 7, 2022
A1 customer support. These guys are there to help you whenever you need. They helped me with many times and they always gave us a good support. This app is a must for any online store.
Hi Riobec team π Our pleasure! We'll remain available if anything else comes up :)
Dec. 17, 2021
Perfect application, we have really enjoyed of using it. Thanks to developers. Very useful and well working app.
Hi Hedonist Chicago team π Thank you for your feedback! I passed on your message to our dev team βοΈFeel free to reach out in our chat if you have any questions going forward!
Nov. 30, 2021
We've been using Smartrmail for almost a year and we must say, their service is timely, friendly and efficient. We are impressed with the quality of their customer support every time we reach out for assistance. The interface has only gotten better recently with the revamping of their website which offers way more functions. Thank you Smartrmail team for all you do and we do hope you stay around for years to come, you are an example of the kind of small business we like to work with!
Hi Consciousness on Fire team π₯It means so much when a long-time user sends us this type of feedback. We're glad to hear that you like the new interface and that our team was able to assist you whenever you had a question. Looking forward to keeping emailing together!
Feb. 22, 2023
Yasmine was extremely helpful. Thanks for helping me figure this out! You were patient and persistent in finding a solution.
Hi Jean-Pierre Weill team π Thank you for your feedback! We're really glad to hear that you're finding the app easy to use. I've sent your feedback to our product team so that they can review how we can improve your experience even more on smaller screens. In the meantime, feel free to let us know if you have any questions (via our in-app chat)
Oct. 31, 2021
Smartrmail is a great app, when just starting out I love how easy it is to use, and everything is in one place.
Thank you Nature's Agents team π We're happy to hear that you find the app easy to use! Make sure to let our support team know if you have any questions βοΈ Happy sending!
Oct. 24, 2021
Easy to set up and use. Love the automations! I haven't taken advantage yet of all it can do, but I will. It's a keeper!
Hi Carolina Linens team π Thank you for your feedback, we're glad to hear that your first automations were easy to set up. Make sure to let us know if you have any questions coming up π
Oct. 18, 2021
I used this app to help me start with e-mail marketing. I am at a beginner level and this app is easy to understand and also the team is exceptional. When every I needed help, their response was almost instant. I recommend this app because it is user friendly (especially for someone that is new to this), also it is very helpful that you can use your products and product descriptions in the app.
It was a pleasure Mila Ξoutique Markopoulo team π Make sure to let us know in our in-app chat if there's anything else we can help you with!
Oct. 15, 2021
This app takes the pressure off altogether so you can spend more time on what your selling. Yasmine helped me all the way to set up and its greatly appreciated. Great service and product.
Thank you so much for your feedback! This made our day π. If you need further assistance, feel free to contact our team at in-app chat anytime.
Oct. 24, 2021
I found the template design, not to my liking. Overall it may have some good features, though I personally didn't find it a fast and simple solution for bulk emailing customers in comparison to other platforms I have tried.
Hi GSN Direct team π So it looks like you created your newsletter under the "Templates" section. In the Templates section, you can create and save pre-made templates that you're planning on re-using in the future in your Newsletters. If you want to send out a newsletter, you'll need to go to the "Newsletters" dashboard. If you simply want to send the Template that you created, simply click on "New newsletter", and then pick the Template that you created (it will be the very first thing the app will offer to do after clicking on "New Newsletter"). In the future, if your goal is simply to send out one newsletter, note that you can create it directly in the Newsletters dashboard (you do not have to create it beforehand in the Templates dashboard if you do not plan on re-using it in the future). I hope that this clarifies how you can send your newsletters. I also tried to give you a call today but I do not believe that you were available. If you need any help from our team, please feel free to use the in-app chat on the bottom right corner of the app, or book a call with us using the link here: https://calendly.com/smartrmail/support Kind regards, Nick