SmartrMail Email Marketing SMS
SmartrMail - AI Email Marketing Newsletter, Pop up, SMS
Rating
4.8
feedback
591
chart
#2,421
All reviews
Rating Breakdown
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Oct. 5, 2022
Easy to use and full featured with easy setup and integration with Shopify. I love the pre-made and customizable automations, the easy to setup and customize popup signup form (with a double opt-in confirmation option) and newsletter templates.
Thank you for your feedback TulipStuff 🌷🏎 We're glad to hear that you love our premade templates and that they made it easy for you to set up your automations and your pop-up. Looking forward to emailing more with you 😊
Sept. 23, 2022
Only the best app for a small shop to send newsletter. Free plan is great for us and have lot of features ! Highly recommended
Bonjour aux Frères CBD! 🪴 Merci pour votre avis, nous sommes heureux de savoir que SmartrMail vous plait et que notre plan gratuit vous permet d'envoyer facilement vos emails. N'hésitez pas à nous contacter si vous avez la moindre question 😊
Sept. 20, 2022
The trial was great because you get ALL of the features of the app now that I have signed up for an actual plan I feel like you shouldn't have to pay for the unlimited plan in order to get the abandon browse automation. I just think it is a bit excessive to be paying that price to get that one feature added. I think 19.99 may be a bit much. Time will tell if it's really worth it.
Hi KNP Creations! ✨ Thank you for your feedback. We're glad to hear that you liked your trial. I can understand that not being able to use browse abandonment emails without being on the unlimited plan can be frustrating. If SmartrMail's pricing does not fit your current budget, feel free to email me directly at [email protected] and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail. Kind regards, Nicolas
Sept. 9, 2022
Great except for these issues: 1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then? 2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.
Hi Seek Shine team! ☀️ Thank you for your feedback, it looks like you experienced an issue with the "Copy as draft" option. The behavior described here is not the way SmartrMail is supposed to work, thank you for reporting this. As mentioned by our team through our in-app chat, this issue in your account was fixed on the 11th of September, allowing all your future "Copy as draft" actions to work as expected. If there's anything else we can assist you with, please feel free to let me know. Kind regards, Nicolas from the SmartrMail team
Sept. 8, 2022
Great app for creating email flows and great support. Only negative is the paid options are too expensive. Should have a cheaper plan with less benefits.
Hi The Paw Code team! 🐾 Thank you for your feedback, we really appreciate it 😊 It looks like our team tried to reach you through our in-app chat but the message has not been seen. If our current plans do not fit your current budget, feel free to email me directly at [email protected] and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail.
Sept. 7, 2022
J'ai utilisé cette application pour segmenter mes clients en fonction de leurs commandes et effectuer des workflows ! Elle est top ! Je la recommande !
Bonjour à toute l'équipe de Cloud Vapor 💨 Merci pour votre avis, nous sommes ravi que SmartrMail vous aide a segmenter vos clients. Nous vous souhaitons beaucoup de succès avec vos campagnes d'email!
Sept. 3, 2022
This is my first experience of using an email marketing app. So far, so goo, and lots of helpful tutorials.
Thank you for your review William & Irene 🛋️ We're currently in the process of shooting many more tutorials, and I hope that you'll find them as helpful as the ones we already offer. Have an amazing day ahead ☀️
Sept. 3, 2022
Good app, good customer service. Try it out, I do not know what else to write. May god save the queen.
Hi B.Different Clothing 🧥 Thank you for your feedback! We're glad you appreciate our customer service. And may god save the queen 👸
Aug. 31, 2022
I switched from Mailchimp to Smartr because to save cost. I tried the trial version for a week and found that it had all the options I was used to on Mailchimp. The newsletter builder is not as neat and flexible but it does the job and you can compose fairly attractive emails using it. The automation options are quite thorough with lots of pre-designed templates/themes. The rest of the stuff is a bit simplistic but it covers all the basis for me. Smartr is a great choice for small businesses that want all the basic functionality without breaking the bank.
Thank you for your feedback Bear Necessities team 👜 We're glad to hear that you have been able to find everything that you were used to with MailChimp without having to break the bank 🏦 We're looking forward to sending more emails with you!
Aug. 31, 2022
I enjoy using this app. It is super easy to learn how to create beautiful newsletters for your customers and customer service is EXCELLENT!!!
Hi Hello Powell team 👗 We're glad to hear that you like SmartrMail and that our customer support team was able to help you 😊 We'll remain available if you have any questions!
Aug. 29, 2022
Yasmine was a very helpful customer service. Shes helped me with all the questions I got. Will spend some time on this app. I switched from Privy.
Hi Verreal Boards 🛹 Thank you for your feedback! I passed on your feedback to Yasmine today. We wish you all the best with your email campaigns 🏆
Aug. 25, 2022
This has been a great app to get started on email marketing and their free version works very well for a small business just getting started! I also love the analytics they give and how it syncs so well with shopify!
Thank you for your review Religious Roast Coffee ☕ We're glad that you appreciate how SmartrMail integrates with Shopify and all the features available on our free forever plan.
Aug. 23, 2022
This app is SOOO good! It is easy to use and allows me to create eye catching newsletters. The BEST part is the staff. They are extremely quick to help and to also give you tips to help you use the app to grow your business. I do not typically write reviews, but I had to for this. EnJunaya, Zuhuri Beauty
Thank you so much for your feedback Zuhuri Beauty 🧴We're always happy to help! Feel free to let us know if there's anything else we can help you with 😊
Aug. 22, 2022
This app has been wonderful for setting up my weekly newsletter and other email automations. It is easy to use and a great user experience.
Hi Heart On My team ❤️ Thank you so much for your feedback! We're glad to hear that you find SmartrMail easy to use. We look forward to send even more emails with you!
Aug. 18, 2022
Very easy to use, intuitive app. The abandoned cart automation and email/SMS newsletters have been very helpful at gaining more sales.
Hi Modena Watch Co! ⌚️ Thank you for your review! We're psyched to hear that your abandoned cart automation and your newsletters are getting you more sales 😊
Aug. 18, 2022
Easy to use and very streamlined. Pricing is affordable and set up is a breeze. Love that it integrates with Shopify customers. Recommend!
Hi Solstice Sisters team 🌿 Thank you so much for your feedback. We're glad to hear that you enjoy SmartrMail 😊
Aug. 10, 2022
GREAT customer service!! They are so helpful and walk you through all the steps needed to get started!
It was a pleasure to have you on a one-to-one coaching session Arianne Jeri Art! 😊 We'll remain available if you have any other questions!
Aug. 9, 2022
Super APP! Einfache Bedienung und super support. Neue Version ist sehr übersichtlich und einfach zu bedienen
Hi SHOPDELTA team 👕👗👙 Thank you for your feedback on our new version! It means so much when a long-time user sends us this type of feedback 😊 Looking forward to helping you with your email marketing campaigns for many more years!
Aug. 8, 2022
I am testing this app and it seems to me really well done. You can safely get started with the free plan!
Hi Universeplanners Team 🗓 Thank you for your feedback! We'll remain available if you have any questions 😊 Happy Sending!
Aug. 2, 2022
We are using SmartrMail for our website pop-up, a few automated messages, and our quarterly newsletter. It has been seamless and easy to use. Everything works great so far!
Thank you KeyMaster Keyboarding team ⌨️ We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!