All reviews

Rating Breakdown

  • 5
    89% (530 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Nov. 11, 2022

J'ai utiliser l'application et elle est vraiment bien faite ! Les mails sont facile à écrire il y a beaucoup de modèles. Le SAV répond rapidement et j'ai déjà fais de l'argent avec dans la période d'essai. Continuez comme ça à toujours simplifier le travail pour les entrepreneur c'est le plus important !

Store

Gabily

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à toute l'équipe de Gabily et merci du fond du coeur pour votre avis. Nous sommes ravi de savoir que SmartrMail vous aide grâce aux différents modèles et à la facilité d'utilisation de notre créateur d'emails. Nous restons à votre disposition si vous avez la moindre question. Passez une excellente semaine!

5 / 5 Share

Oct. 21, 2022

I really like this app for email marketing as it has everything we need for our country clothing store. Easy to setup.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hollis Rural Trading team ! 🤠👕 Thank you so much for your review, we're happy to hear that SmartrMail was easy to setup and that it has everything you need for your Shopify store. Feel free to contact us through our in-app chat if there's anything we can assist you with. Happy sending! 💌

5 / 5 Share

Oct. 18, 2022

I used this app on 3 shop, very very intuitive and fast! Easy to use, full automation on cart, welcome mail and other.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Il Grembiulino team 👕 Thank you so much for your feedback! We love to hear that SmartrMail is helping 3 of your stores grow to the next level 😊 We wish you all the best with all your stores!

5 / 5 Share

Oct. 5, 2022

Easy to use and full featured with easy setup and integration with Shopify. I love the pre-made and customizable automations, the easy to setup and customize popup signup form (with a double opt-in confirmation option) and newsletter templates.

Using app

Over 1 year

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for your feedback TulipStuff 🌷🏎 We're glad to hear that you love our premade templates and that they made it easy for you to set up your automations and your pop-up. Looking forward to emailing more with you 😊

5 / 5 Share

Sept. 23, 2022

Only the best app for a small shop to send newsletter. Free plan is great for us and have lot of features ! Highly recommended

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Bonjour aux Frères CBD! 🪴 Merci pour votre avis, nous sommes heureux de savoir que SmartrMail vous plait et que notre plan gratuit vous permet d'envoyer facilement vos emails. N'hésitez pas à nous contacter si vous avez la moindre question 😊

4 / 5 Share

Sept. 20, 2022

The trial was great because you get ALL of the features of the app now that I have signed up for an actual plan I feel like you shouldn't have to pay for the unlimited plan in order to get the abandon browse automation. I just think it is a bit excessive to be paying that price to get that one feature added. I think 19.99 may be a bit much. Time will tell if it's really worth it.

Using app

25 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi KNP Creations! ✨ Thank you for your feedback. We're glad to hear that you liked your trial. I can understand that not being able to use browse abandonment emails without being on the unlimited plan can be frustrating. If SmartrMail's pricing does not fit your current budget, feel free to email me directly at [email protected] and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail. Kind regards, Nicolas

3 / 5 Share

Sept. 9, 2022

Great except for these issues: 1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then? 2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Hi Seek Shine team! ☀️ Thank you for your feedback, it looks like you experienced an issue with the "Copy as draft" option. The behavior described here is not the way SmartrMail is supposed to work, thank you for reporting this. As mentioned by our team through our in-app chat, this issue in your account was fixed on the 11th of September, allowing all your future "Copy as draft" actions to work as expected. If there's anything else we can assist you with, please feel free to let me know. Kind regards, Nicolas from the SmartrMail team

4 / 5 Share

Sept. 8, 2022

Great app for creating email flows and great support. Only negative is the paid options are too expensive. Should have a cheaper plan with less benefits.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi The Paw Code team! 🐾 Thank you for your feedback, we really appreciate it 😊 It looks like our team tried to reach you through our in-app chat but the message has not been seen. If our current plans do not fit your current budget, feel free to email me directly at [email protected] and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail.

5 / 5 Share

Sept. 7, 2022

J'ai utilisé cette application pour segmenter mes clients en fonction de leurs commandes et effectuer des workflows ! Elle est top ! Je la recommande !

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Bonjour à toute l'équipe de Cloud Vapor 💨 Merci pour votre avis, nous sommes ravi que SmartrMail vous aide a segmenter vos clients. Nous vous souhaitons beaucoup de succès avec vos campagnes d'email!

5 / 5 Share

Sept. 3, 2022

This is my first experience of using an email marketing app. So far, so goo, and lots of helpful tutorials.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review William & Irene 🛋️ We're currently in the process of shooting many more tutorials, and I hope that you'll find them as helpful as the ones we already offer. Have an amazing day ahead ☀️

4 / 5 Share

Sept. 3, 2022

Good app, good customer service. Try it out, I do not know what else to write. May god save the queen.

Using app

Over 2 years

Total reviews

10

Average rating

2.5

Developer Reply

Hi B.Different Clothing 🧥 Thank you for your feedback! We're glad you appreciate our customer service. And may god save the queen 👸

5 / 5 Share

Aug. 31, 2022

I switched from Mailchimp to Smartr because to save cost. I tried the trial version for a week and found that it had all the options I was used to on Mailchimp. The newsletter builder is not as neat and flexible but it does the job and you can compose fairly attractive emails using it. The automation options are quite thorough with lots of pre-designed templates/themes. The rest of the stuff is a bit simplistic but it covers all the basis for me. Smartr is a great choice for small businesses that want all the basic functionality without breaking the bank.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback Bear Necessities team 👜 We're glad to hear that you have been able to find everything that you were used to with MailChimp without having to break the bank 🏦 We're looking forward to sending more emails with you!

5 / 5 Share

Aug. 31, 2022

I enjoy using this app. It is super easy to learn how to create beautiful newsletters for your customers and customer service is EXCELLENT!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hello Powell team 👗 We're glad to hear that you like SmartrMail and that our customer support team was able to help you 😊 We'll remain available if you have any questions!

5 / 5 Share

Aug. 29, 2022

Yasmine was a very helpful customer service. Shes helped me with all the questions I got. Will spend some time on this app. I switched from Privy.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Verreal Boards 🛹 Thank you for your feedback! I passed on your feedback to Yasmine today. We wish you all the best with your email campaigns 🏆

4 / 5 Share

Aug. 25, 2022

This has been a great app to get started on email marketing and their free version works very well for a small business just getting started! I also love the analytics they give and how it syncs so well with shopify!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review Religious Roast Coffee ☕ We're glad that you appreciate how SmartrMail integrates with Shopify and all the features available on our free forever plan.

5 / 5 Share

Aug. 23, 2022

This app is SOOO good! It is easy to use and allows me to create eye catching newsletters. The BEST part is the staff. They are extremely quick to help and to also give you tips to help you use the app to grow your business. I do not typically write reviews, but I had to for this. EnJunaya, Zuhuri Beauty

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your feedback Zuhuri Beauty 🧴We're always happy to help! Feel free to let us know if there's anything else we can help you with 😊

5 / 5 Share

Aug. 22, 2022

This app has been wonderful for setting up my weekly newsletter and other email automations. It is easy to use and a great user experience.

Using app

About 1 year

Total reviews

6

Average rating

4.0

Developer Reply

Hi Heart On My team ❤️ Thank you so much for your feedback! We're glad to hear that you find SmartrMail easy to use. We look forward to send even more emails with you!

5 / 5 Share

Aug. 18, 2022

Very easy to use, intuitive app. The abandoned cart automation and email/SMS newsletters have been very helpful at gaining more sales.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Modena Watch Co! ⌚️ Thank you for your review! We're psyched to hear that your abandoned cart automation and your newsletters are getting you more sales 😊

5 / 5 Share

Aug. 18, 2022

Easy to use and very streamlined. Pricing is affordable and set up is a breeze. Love that it integrates with Shopify customers. Recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Solstice Sisters team 🌿 Thank you so much for your feedback. We're glad to hear that you enjoy SmartrMail 😊

5 / 5 Share

Aug. 10, 2022

GREAT customer service!! They are so helpful and walk you through all the steps needed to get started!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

It was a pleasure to have you on a one-to-one coaching session Arianne Jeri Art! 😊 We'll remain available if you have any other questions!