SmartrMail Email & SMS
All reviews
Only the best app for a small shop to send newsletter. Free plan is great for us and have lot of features ! Highly recommended
Bonjour aux Frères CBD! 🪴 Merci pour votre avis, nous sommes heureux de savoir que SmartrMail vous plait et que notre plan gratuit vous permet d'envoyer facilement vos emails. N'hésitez pas à nous contacter si vous avez la moindre question 😊
The trial was great because you get ALL of the features of the app now that I have signed up for an actual plan I feel like you shouldn't have to pay for the unlimited plan in order to get the abandon browse automation. I just think it is a bit excessive to be paying that price to get that one feature added. I think 19.99 may be a bit much. Time will tell if it's really worth it.
Hi KNP Creations! ✨ Thank you for your feedback. We're glad to hear that you liked your trial. I can understand that not being able to use browse abandonment emails without being on the unlimited plan can be frustrating. If SmartrMail's pricing does not fit your current budget, feel free to email me directly at [email protected] and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail. Kind regards, Nicolas
Great except for these issues: 1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then? 2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.
Hi Seek Shine team! ☀️ Thank you for your feedback, it looks like you experienced an issue with the "Copy as draft" option. The behavior described here is not the way SmartrMail is supposed to work, thank you for reporting this. As mentioned by our team through our in-app chat, this issue in your account was fixed on the 11th of September, allowing all your future "Copy as draft" actions to work as expected. If there's anything else we can assist you with, please feel free to let me know. Kind regards, Nicolas from the SmartrMail team
This is my first experience of using an email marketing app. So far, so goo, and lots of helpful tutorials.
Thank you for your review William & Irene 🛋️ We're currently in the process of shooting many more tutorials, and I hope that you'll find them as helpful as the ones we already offer. Have an amazing day ahead ☀️
Good app, good customer service. Try it out, I do not know what else to write. May god save the queen.
Hi B.Different Clothing 🧥 Thank you for your feedback! We're glad you appreciate our customer service. And may god save the queen 👸
I switched from Mailchimp to Smartr because to save cost. I tried the trial version for a week and found that it had all the options I was used to on Mailchimp. The newsletter builder is not as neat and flexible but it does the job and you can compose fairly attractive emails using it. The automation options are quite thorough with lots of pre-designed templates/themes. The rest of the stuff is a bit simplistic but it covers all the basis for me. Smartr is a great choice for small businesses that want all the basic functionality without breaking the bank.
Thank you for your feedback Bear Necessities team 👜 We're glad to hear that you have been able to find everything that you were used to with MailChimp without having to break the bank 🏦 We're looking forward to sending more emails with you!
Yasmine was a very helpful customer service. Shes helped me with all the questions I got. Will spend some time on this app. I switched from Privy.
Hi Verreal Boards 🛹 Thank you for your feedback! I passed on your feedback to Yasmine today. We wish you all the best with your email campaigns 🏆
This app is SOOO good! It is easy to use and allows me to create eye catching newsletters. The BEST part is the staff. They are extremely quick to help and to also give you tips to help you use the app to grow your business. I do not typically write reviews, but I had to for this. EnJunaya, Zuhuri Beauty
Thank you so much for your feedback Zuhuri Beauty 🧴We're always happy to help! Feel free to let us know if there's anything else we can help you with 😊
We are using SmartrMail for our website pop-up, a few automated messages, and our quarterly newsletter. It has been seamless and easy to use. Everything works great so far!
Thank you KeyMaster Keyboarding team ⌨️ We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!
Great app and very easy to use once you understand how WYSIWYG (what you see is what you get) works. We learn new tricks every day and it certainly is driving additional revenue we otherwise would not have gained. Highly recommend!
Thank you for your amazing review Soup du Jar 🥄 We're glad that SmartrMail is helping you to get more sales from your email marketing campaigns. Feel free to let us know if there's anything we can help you with!
We use it to send some newsletters and it works very well. It is very easy to use and to observe analytics. It' s recommendable.
Hi Kybun team 👞 Thank you for your feedback, we're glad to hear that you like our newsletter composer! Make sure to let us know if you have any questions 😊
Fantastic app, really easy to use and integrates well with Shopify. looking forward to testing out it's full potential.
Hi Gillytots team 👧👕👦 Thank you so much for this awesome feedback 🎉 Should you need any help, do not hesitate to contact us anytime you need 😊
Es una aplicación muy sencilla de utilizar y muy práctica para los emprendedores, la recomiendo mucho.
¡Hola equipo de Mostropi! 🐼 Nos alegra saber que encuentra nuestra aplicación fácil de usar. ¡Esperamos poder ayudarlo a enviar más correos electrónicos en el futuro! (P.D: ¡Amo amo amo amo tus diseños! )
Ich habe diese App seit einiger Zeit im Einsatz. Es funktioniert alle reibungslos und der Support ist schnell und Gut.
Hallo Team des Humboldt Forums! 🖼️ Wir freuen uns zu hören, dass Ihnen unser Service gefällt. Wir freuen uns darauf, weitere E-Mails mit Ihnen zu senden!
This app is very user-friendly and has been a successful tool in getting customers back to our store or making purchases in our online store. We highly recommend it.
Thank you for your review YEG Exotic 🥤 We're thrilled to hear that SmartrMail helped you get customers to come back and purchase again 😊
We have just started to use SmartrMail for our cart recovery emails sequence and for maintaining our email list, but so far first impressions are very good. The software is very straightforward to use and easy to set up email sequences, very user-friendly. There are a number of features which for the cost of the service are very welcome and which I don't think you get in other apps which cost more and are not as closely integrated into Shopify as SmartrMail is. For example, the ability to issue personalised discount codes from an email sequence. We did have a few problems getting going, but the support from the team is very responsive, even if you are just starting out with the free plan (which, by the way, gives you excellent access to the feature set and you can feel you can really start using the software to the full from Day 1 without hitting some immediate need to upgrade). All in all, I think this app is going to be the perfect tool for us to meet our needs for mainataining our subscriber email lists and conducting mailings to that list, as well as, as I mentioned, doing things like automated cart recovery emails. Another feature I am sure we will be using is the way the software will let you segment your customer list, and only send out emails to selected segments if you want to. So with this app you won't have to treat everybody on your email list exactly the same way. This opens up some really interesting marketing possibilities. As you can tell, we are quite excited about the possibilities this app is opening up for us, which we have only just begun to explore. In conclusion, based on experience so far, we would recommend this app, based on the features it offers, and the value for money aspect (you are not going to get hammered with massive extra charges once your email list starts growing beyond a certain point, which is a problem we found with most other providers).
Hi WorthyDeal team ✨ Thank you so much for your detailed review. I passed it on to our team today. That's correct, we strongly believe that stores of every size should be able to use advanced automation capabilities, which is why we do not limit their use as much as other apps do. Looking forward to seeing you set up even more automations. Have an amazing day ahead! ☀️
The app is great once you get the hang of it. The customer service is 2nd to none, they are always there to help you when you need it!! Thanks for everything Moe!
Thank you so much for your review Perpetual Ribbons team 🎀 It means so much when a long-time user sends us this type of feedback 😊 Looking forward to helping you with your email marketing campaigns for many more years!
Easy to use, great for startups, good customer support! Highly recommend. Templates great, options for embedding store name, customer names, etc easy to use!
Hello Mini Ducklings team! 🐣 Thank you for your feedback, we're happy to hear that you like our premade templates (I passed on your feedback to our Designer). Feel free to let us know if there's anything else we can assist you with!
this app is awesome for automations. its easy to use and once its set up you dont have to worry about creating content to send weekly. Ive tried other platforms but always come back to this one.
Hi Cozy N Cute Kids Boutique 👧👕👦 We're glad to hear that SmartrMail's automations are making your merchant's life easier 🚀 Feel free to let us know if there's anything else we can do to improve your experience even more!
This is such an easy app to navigate and use. I love the email Templates already set up for you to start you on the right foot. The customer service team are also very friendly and supportive and put in the time to explain features really well and help answer all your questions for a very smooth enjoyable experience.
Hi Ellka team 👜 Thank you so much for this awesome feedback 🎉 Should you need any further help, do not hesitate to contact us anytime you need 😊
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