All reviews

Rating Breakdown

  • 5
    89% (530 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Feb. 28, 2023

Highly recommended for small businesses. The app is very intuitive, so far it's been easy to use, the email builder is complete and they have good email templates. Also very good customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Great app. Love the automation set up and how it will pick products for you. Saves tons of time. Customer service is awesome and they are on top of any issues you have.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you Wild Child & Rebel Soul team ๐Ÿ‘ข We're always happy to see great brands succeed with SmartrMail automations. Feel free to let us know if there's anything else we can assist you with ๐Ÿ˜Š Happy sending!

5 / 5 Share

Jan. 13, 2023

Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Good morning Prairie Diecast team โœˆ๏ธ We're glad to hear that SmartrMail made it easy to "Take off" (plane pun) and cruise through the email marketing world with a low spam block rate yielding good open and click rates. We're looking forward to flying above the clouds even more in the future ๐Ÿ›ซ

5 / 5 Share

Jan. 13, 2023

Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Yarn Artist ๐Ÿงถ Thank you for your review! We're glad to hear that SmartrMail makes it easy to get more sales with newsletters. We're looking forward to helping you make even more sales in the future ๐Ÿ˜Š

5 / 5 Share

Jan. 12, 2023

Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Samebike team ๐Ÿšฒ Thank you so much for your feedback! We're glad to hear that you like our premade automations and segments ๐Ÿ˜Š I sent your request for a Spin to Win pop-up form to our product team. The good news is that it is already planned! We're looking forward to launching it in your SmartrMail account.

5 / 5 Share

Jan. 8, 2023

Really good App and alternative to Klaviyo. Would recommend using this app for every small store, that is in its beginning

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Guten Tag Mein Pfotenschmuck ๐Ÿพ Thank you for your feedback, we're glad to know that SmartrMail was a great replacement for Klaviyo. Feel free to reach out to our support team if there is anything else we can assist you with ๐Ÿ˜Š

5 / 5 Share

Jan. 7, 2023

Great app. Very convenient and easy to use. Lots of functionality and the support team is fantastic and always ready to help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Energy Fuel team โšก๏ธ We're glad to hear that our support team was helpful to you. Feel free to let us know if we can be of any further help!

5 / 5 Share

Jan. 2, 2023

easy to use, good insights in the stats, reliable, ... Everything i need from an email marketing app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Mirabella's Botanicals ๐ŸŒฟ Feel free to let us know if there's anything else we can assist you with ๐Ÿ˜Š

5 / 5 Share

Jan. 1, 2023

As a small business owner, this has been the most useful Shopify app for me yet. It has allowed me to easily send newsletters out to my subscribers, and they have a lot of free templates that make my eblasts look professional. I've been using this app for about two years now and haven't had any issues at all.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review Art of Priscilla Wilson team ๐ŸŽจ Happy to hear that you like our free templates, especially coming from an artist ๐Ÿ˜Š Looking forward to helping you grow your Shopify store even more!

5 / 5 Share

Dec. 23, 2022

Excelent service! we have been engaging more with our customers and also increased sales by a considerable amount, this app pays itself.

Store

CEMCUI

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback CEMCUI team ๐Ÿฅฃ We're glad to hear that SmartrMail helps you to engage more with your customers.

5 / 5 Share

Dec. 18, 2022

Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded! If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback Rock Solid Scales team ๐Ÿ” I passed it on internally to our entire team. We're thrilled to hear that SmartrMail helped you grow your business and we're glad to hear that you find it user-friendly. I'll make sure that our team adds more tips and hints on the different types of automations that aren't used just yet (hopefully live within the next couple of weeks). In the meantime, please feel free to get in touch with us through [email protected] if you'd like one of our team members to look at your setup and advise on the next low-hanging fruit that can take RockSolid Scales to new heights ๐Ÿ˜Š

5 / 5 Share

Dec. 15, 2022

Really enjoy the app, it works very well for our shop. They have pre-made templates that are customizable to your standards too, which are great for quick and easy emails during the busy season. Great customer service too! Definitely recommend them

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Concept Jewelry Design team ๐Ÿ’ We're glad to hear that SmartrMail was quick and easy while the busy season was upon us ๐Ÿ˜Š Feel free to let us know if there's anything else we can assist you with!

5 / 5 Share

Dec. 14, 2022

Very Easy To Use, there are some littles bugs in newsletter, the coupon was not built in beautiful, should design coupon by yourself to make it better.

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi Furniture team ๐Ÿช‘ Thank you for your feedback! As a matter of fact, improving our coupon block is the current focus of our Design team + Dev team for the month of December, with the aim to create more premade automations and premade templates that already include beautifully designed + unique coupons. Looking forward to showing you these new changes very soon ๐Ÿ˜Š

5 / 5 Share

Dec. 13, 2022

Great app, very intuitive and easy to use. No problems so far. The automation options are straightforward with lots of ready templates. It is a good choice for a small businesses that want all the basic functionality at affordable cost.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Driftroom team ๐ŸŒˆ We're glad to hear that you found the automation designer easy to use with many different templates ๐Ÿ˜Š We'll remain available if you have any questions going forward!

5 / 5 Share

Dec. 2, 2022

Highly recommend! Easy to use, they have a free plan, what else can you ask for? One of my favorite apps

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Alabama VTG team! ๐Ÿ˜ We're glad to hear that SmartrMail is one of your favorite apps ๐Ÿ˜Š We wish you the best with your email campaigns!

5 / 5 Share

Nov. 30, 2022

Highly recommend! it is great for any small business it has everything needed in 1 platform, 10 out of 10

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback Aussie Tans team โ˜€๏ธ We're glad to hear that you found everything you need in SmartrMail. Looking forward to spreading more Aussie spray tan with you!

5 / 5 Share

Nov. 26, 2022

Perfect app. Easy to use and useful! 5 stars from me because it makes all things so easy to interact with customers.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Art My House team! ๐Ÿ–ผ We're happy to hear that SmartrMail is a great way for you to get in touch with your audience. Feel free to let us know if there's anything we can assist you with! Have an amazing day ahead ๐Ÿ˜Š

5 / 5 Share

Nov. 25, 2022

Great little app that works seamlessly with Shopify. Nice free plan up to 1000 subscribers. The automations and pop up all work well.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Andermatt Home & Garden team ๐Ÿชด Thank you for your review! We're glad to hear that you like your new pop-up and automations ๐Ÿ˜Š We wish you the best with your email campaigns!

5 / 5 Share

Nov. 21, 2022

This app is easy to use. I liked the automation capabilities which gives a visual about how and when to send emails, its really helpful.

Store

KGC

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi team KGC โœˆ๏ธ Thank you for your feedback! We're glad to hear that you enjoy our automation capabilities and we look forward to sending more emails with you ๐Ÿ˜Š

5 / 5 Share

Nov. 11, 2022

Affordable AND great customer service. Checking in on clients but not overdoing it. Response rate to questions is always timely and helpful. Extremely happy with SmartrMail

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lancaster Home & Holiday team ๐Ÿ˜Š Thank you so much for your feedback, we're happy to hear that the customer support level was "just right", assisting you through your goals without being "too much". Please feel free to let us know if there is anything else we can help you with in the future. Happy sending! ๐Ÿ’Œ