SmartrMail Email Marketing SMS
SmartrMail - AI Email Marketing Newsletter, Pop up, SMS
Rating
4.8
feedback
594
chart
#2,535
All reviews
Rating Breakdown
Review RSS Feed
March 2, 2023
We love how straight forward and easy to use the SmartrMail app is. They also have great tutorial videos. However, if we need help the customer service team is quick to respond and very helpful.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Hi Maya Perera team 🎗 We're happy to hear that our tutorial videos were helpful and that our customer success team was able to help you. Let us know if there's anything else we can help you with!
March 1, 2023
Very kind and easy to talk to. Emailed quickly and was straight to the point. Also extended my free emails. Great team!
HI Day Trip Tahoe team 🏔🎿 We're glad to hear that our team was able to help you quickly and easily! Feel free to let us know in our in-app chat if there is anything else we can assist you with! 😊
Feb. 23, 2023
one of the best customer services out there, they reply fairly quickly and provide all the assistance you need.
Hi New World Health Brands CBD team 🍼🌿 Thank you for your feedback! We're glad to hear that our customer support team was able to assist you in a timely manner 😊 We're looking forward to helping New World Health Brands CBD reach new heights 🚀
Feb. 20, 2023
The customer service is top notch and it’s easy to use when connected to my Shopify account. Definitely the number one recommendation email app :)
Good evening ShesAlwaysAdored team 😊 Always a pleasure! We're glad to hear that SmartrMail was easy to install and setup on your Shopify store. We're looking forward to helping you setting up automations that convert even more subscribers into customers 🚀
Feb. 17, 2023
Love THIS app!! We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be. Thanks for making this App.
Hi Inked Circus Tatto Expo 🖋🐉 Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies 😊 We look forward to taking each of them to new heights 🚀
Feb. 16, 2023
This app works well with my shopify store and makes it easy to schedule lots of automations for email connections with my customers. It seamlessly interacts with Shopify. The only reason for 4 stars is that I find the user interface makes it a little confusing to edit copy on existing email flow, BUT it is easy to set up the first time.
Hi Quilt Pattern Mart 🧶🪡 Thank you so much for your feedback! We're thrilled to hear that SmartrMail helped you set up multiple automations easily! I forwarded your note on the user interface to our product team so that we can improve this experience over the next couple of days. So that we can include you in this process, would you be interested in jumping on a quick call with our team? We always improve SmartrMail based on our user experience which is why we'd love to hear more about the way you'd like to use/see this feature. You can pick a time that works for you right here: https://calendly.com/smartrmail/support Thank you!
Feb. 13, 2023
We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!
Thank you Studio Europe team 🌹👙 We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you 😊
Feb. 13, 2023
The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.
Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊
Feb. 12, 2023
I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!
Hi Simon's Collectibles team 🧸🎎 Thank you for your feedback! We're glad to hear that you find SmartrMail easy to use with deep automation capabilities 😊 We're looking forward to getting Simon's Collectibles even more sales!
Feb. 7, 2023
We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!
Thank you for your detailed feedback Bomd Body team 💣🛁 We're thrilled to hear that you like our AI-powered recommendation engine 😊 Integrating with more review apps and cart checkout apps is on our mid-term roadmap, we look forward to sending you updates on this very soon! Thank you for being such an great SmartrMail sender, have an amazing day ahead! ☀️
Feb. 7, 2023
I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!
Good morning Lufi & Friends team! 📚 Thank you for your feedback! We're glad to hear that you find SmartrMail easier than you know who 🙊 We're looking forward to making Lufi & Friends reach new heights with email marketing! 🚀
Feb. 6, 2023
parfait, utilisée, elle fonctionne. Je n'ai rien d'autre à dire.
Bonjour à toute l'équipe d'Idea-list! 💡 Merci pour votre avis! N'hésitez pas à nous contacter si vous avez la moindre question 📧
Feb. 2, 2023
We just started with SmartrMail, and so far the experience has been fabulous. I think the customer service is what sets this company apart. I have had several conversations with Moe, one of their great customer service reps. He has been very helpful. If this is the way they treat their customers, they'll have us for ever. If you're thinking about trying them... do it! You'll be glad you did.
Hi VMC Chinese Parts team 🛵 We're thrilled to hear that your experience with our email marketing experts has been great! Your success is our success, so always feel free to get in touch with us if there's anything else we can help you with, we're always keen on assisting all our users as much as possible and getting them the most optimized email marketing setup 📧 Happy sending! 😊
Feb. 2, 2023
Great to work with and super fast! He took the time to look at my website and had a conversation with me.
Hi ReedyPack team 🐶 It was a pleasure! We're always happy to help as much as possible. We're looking forward to sending emails with you 📧
Jan. 28, 2023
This email program is the is the best I ever tried. Customer service is awesome. It give you all the stats you would need. They work hard to get your business and it's worth it. Try it you will like.
Hi Huckle Bee Farms team 🐝 Thank you for your feedback! We're glad to hear that you like the stats and analytics that SmartrMail provides and that our customer success team has been able to assist you. Feel free to let us know if there's anything else we can help you with! 😊
Jan. 28, 2023
I do struggle with online marketing, I am getting old, but these guys make it much easier and are very helpful and patient with their instructing. Was using it with my previous website, so very looking forward to getting it all going through Shopify, love some of the new features they have added since I last used it. Great that they are updating things all the time. It has been a while since I have done any marketing for one reason or another, so very keen to get going again. Thanks guys. Cambrelles Australia
Hi Cambrelle's team 🧸 Thank you so much for your feedback, it means a lot when a long-time sender like you takes the time to post a review like this. We're looking forward to helping you get more out of your email marketing strategy. Make sure to let us know if there's anything we can assist you with 😊
Jan. 27, 2023
Très bien ! Conseiller au top ! J'ai eu quelques soucis au démarrage mais le conseiller m'a bien aidé.
Bonjour à toute l'équipe de Oyna! Merci pour votre retour, nous sommes ravi d'entendre que le conseiller qui vous a été attribué a pu vous aider. N'hésitez pas à nous contacter si vous avez la moindre question 😊
Jan. 26, 2023
Love the app makes my life so simple Customer service is top notch and very helpful Would definitely recommend
Thank you for your feedback A Better Rebuild 💪 We're glad to hear that SmartrMail is making your life more simple 😊 Have an amazing day ahead!
Jan. 19, 2023
Really nice and easy to use app. It allows me to create different pop up both for mobile and desktop version, newsletter and automated flow for different customer segments. The customer service is very quick to respond and help you out with any requests. It would be awesome if there could be some extra customization options for the layout and outlook of the products descriptions.
Hi Mastro Zavatti team 👞 Thank you so much for your detailed feedback! We're glad to hear that you like the ability to set up different pop-ups with different content depending on the device of your visitor. Happy to hear that you enjoy the newsletter composer and automated flows for customer segments. I sent your feedback to our Product team so that they can bump new product block customization options higher up in our priority list. Have an amazing day ahead! 😊
Jan. 17, 2023
Bardzo fajna aplikacja dla małego biznesu. Bez problemu stworzyłam automację, która pozwala na wysłanie kodu rabatowego po dołączeniu do newslettera. Super są także gotowe szablony, a dodatkowo można łatwo je edytować według uznania. Polecam. :)
Cześć holi & sunny zespół 😊 Dziękujemy za twoją opinię. Cieszymy się, że podoba Ci się SmartrMail. Czekamy na więcej e-maili z Tobą! 📧