SmartrMail Email & SMS
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I do struggle with online marketing, I am getting old, but these guys make it much easier and are very helpful and patient with their instructing. Was using it with my previous website, so very looking forward to getting it all going through Shopify, love some of the new features they have added since I last used it. Great that they are updating things all the time. It has been a while since I have done any marketing for one reason or another, so very keen to get going again. Thanks guys. Cambrelles Australia
Hi Cambrelle's team 🧸 Thank you so much for your feedback, it means a lot when a long-time sender like you takes the time to post a review like this. We're looking forward to helping you get more out of your email marketing strategy. Make sure to let us know if there's anything we can assist you with 😊
Highly recommended for small businesses. The app is very intuitive, so far it's been easy to use, the email builder is complete and they have good email templates. Also very good customer service.
Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.
Good morning Prairie Diecast team ✈️ We're glad to hear that SmartrMail made it easy to "Take off" (plane pun) and cruise through the email marketing world with a low spam block rate yielding good open and click rates. We're looking forward to flying above the clouds even more in the future 🛫
Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.
Hi The Yarn Artist 🧶 Thank you for your review! We're glad to hear that SmartrMail makes it easy to get more sales with newsletters. We're looking forward to helping you make even more sales in the future 😊
Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.
Hi Samebike team 🚲 Thank you so much for your feedback! We're glad to hear that you like our premade automations and segments 😊 I sent your request for a Spin to Win pop-up form to our product team. The good news is that it is already planned! We're looking forward to launching it in your SmartrMail account.
easy to use, good insights in the stats, reliable, ... Everything i need from an email marketing app!
Thank you for your feedback Mirabella's Botanicals 🌿 Feel free to let us know if there's anything else we can assist you with 😊
As a small business owner, this has been the most useful Shopify app for me yet. It has allowed me to easily send newsletters out to my subscribers, and they have a lot of free templates that make my eblasts look professional. I've been using this app for about two years now and haven't had any issues at all.
Thank you for your review Art of Priscilla Wilson team 🎨 Happy to hear that you like our free templates, especially coming from an artist 😊 Looking forward to helping you grow your Shopify store even more!
Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded! If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!
Thank you for your feedback Rock Solid Scales team 🏔 I passed it on internally to our entire team. We're thrilled to hear that SmartrMail helped you grow your business and we're glad to hear that you find it user-friendly. I'll make sure that our team adds more tips and hints on the different types of automations that aren't used just yet (hopefully live within the next couple of weeks). In the meantime, please feel free to get in touch with us through [email protected] if you'd like one of our team members to look at your setup and advise on the next low-hanging fruit that can take RockSolid Scales to new heights 😊
Really enjoy the app, it works very well for our shop. They have pre-made templates that are customizable to your standards too, which are great for quick and easy emails during the busy season. Great customer service too! Definitely recommend them
Thank you Concept Jewelry Design team 💍 We're glad to hear that SmartrMail was quick and easy while the busy season was upon us 😊 Feel free to let us know if there's anything else we can assist you with!
Great app, very intuitive and easy to use. No problems so far. The automation options are straightforward with lots of ready templates. It is a good choice for a small businesses that want all the basic functionality at affordable cost.
Thank you for your feedback Driftroom team 🌈 We're glad to hear that you found the automation designer easy to use with many different templates 😊 We'll remain available if you have any questions going forward!
Highly recommend! Easy to use, they have a free plan, what else can you ask for? One of my favorite apps
Thank you Alabama VTG team! 🐘 We're glad to hear that SmartrMail is one of your favorite apps 😊 We wish you the best with your email campaigns!
Highly recommend! it is great for any small business it has everything needed in 1 platform, 10 out of 10
Thank you for your feedback Aussie Tans team ☀️ We're glad to hear that you found everything you need in SmartrMail. Looking forward to spreading more Aussie spray tan with you!
Great little app that works seamlessly with Shopify. Nice free plan up to 1000 subscribers. The automations and pop up all work well.
Hi Andermatt Home & Garden team 🪴 Thank you for your review! We're glad to hear that you like your new pop-up and automations 😊 We wish you the best with your email campaigns!
Affordable AND great customer service. Checking in on clients but not overdoing it. Response rate to questions is always timely and helpful. Extremely happy with SmartrMail
Hi Lancaster Home & Holiday team 😊 Thank you so much for your feedback, we're happy to hear that the customer support level was "just right", assisting you through your goals without being "too much". Please feel free to let us know if there is anything else we can help you with in the future. Happy sending! 💌
I really like this app for email marketing as it has everything we need for our country clothing store. Easy to setup.
Hi Hollis Rural Trading team ! 🤠👕 Thank you so much for your review, we're happy to hear that SmartrMail was easy to setup and that it has everything you need for your Shopify store. Feel free to contact us through our in-app chat if there's anything we can assist you with. Happy sending! 💌
I used this app on 3 shop, very very intuitive and fast! Easy to use, full automation on cart, welcome mail and other.
Hi Il Grembiulino team 👕 Thank you so much for your feedback! We love to hear that SmartrMail is helping 3 of your stores grow to the next level 😊 We wish you all the best with all your stores!
Only the best app for a small shop to send newsletter. Free plan is great for us and have lot of features ! Highly recommended
Bonjour aux Frères CBD! 🪴 Merci pour votre avis, nous sommes heureux de savoir que SmartrMail vous plait et que notre plan gratuit vous permet d'envoyer facilement vos emails. N'hésitez pas à nous contacter si vous avez la moindre question 😊
The trial was great because you get ALL of the features of the app now that I have signed up for an actual plan I feel like you shouldn't have to pay for the unlimited plan in order to get the abandon browse automation. I just think it is a bit excessive to be paying that price to get that one feature added. I think 19.99 may be a bit much. Time will tell if it's really worth it.
Hi KNP Creations! ✨ Thank you for your feedback. We're glad to hear that you liked your trial. I can understand that not being able to use browse abandonment emails without being on the unlimited plan can be frustrating. If SmartrMail's pricing does not fit your current budget, feel free to email me directly at [email protected] and I'll be happy to review what can be done to make sure that you have the best experience possible with SmartrMail. Kind regards, Nicolas
Great except for these issues: 1. When I duplicate a newsletter, the size of images and border colors of buttons are different from the original newsletter. I've reached out several times and have been told to create from template. What is the purpose of the duplicate newsletter feature then? 2. When I duplicate a newsletter, it doesn't appear in the "Drafts" tab.
Hi Seek Shine team! ☀️ Thank you for your feedback, it looks like you experienced an issue with the "Copy as draft" option. The behavior described here is not the way SmartrMail is supposed to work, thank you for reporting this. As mentioned by our team through our in-app chat, this issue in your account was fixed on the 11th of September, allowing all your future "Copy as draft" actions to work as expected. If there's anything else we can assist you with, please feel free to let me know. Kind regards, Nicolas from the SmartrMail team
This is my first experience of using an email marketing app. So far, so goo, and lots of helpful tutorials.
Thank you for your review William & Irene 🛋️ We're currently in the process of shooting many more tutorials, and I hope that you'll find them as helpful as the ones we already offer. Have an amazing day ahead ☀️
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