All reviews

Rating Breakdown

  • 5
    89% (263 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 100% (293)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2023

We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your detailed feedback Bomd Body team ๐Ÿ’ฃ๐Ÿ› We're thrilled to hear that you like our AI-powered recommendation engine ๐Ÿ˜Š Integrating with more review apps and cart checkout apps is on our mid-term roadmap, we look forward to sending you updates on this very soon! Thank you for being such an great SmartrMail sender, have an amazing day ahead! โ˜€๏ธ

5 / 5 Share

Feb. 7, 2023

I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Good morning Lufi & Friends team! ๐Ÿ“š Thank you for your feedback! We're glad to hear that you find SmartrMail easier than you know who ๐Ÿ™Š We're looking forward to making Lufi & Friends reach new heights with email marketing! ๐Ÿš€

5 / 5 Share

Feb. 2, 2023

We just started with SmartrMail, and so far the experience has been fabulous. I think the customer service is what sets this company apart. I have had several conversations with Moe, one of their great customer service reps. He has been very helpful. If this is the way they treat their customers, they'll have us for ever. If you're thinking about trying them... do it! You'll be glad you did.

Using app

About 22 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hi VMC Chinese Parts team ๐Ÿ›ต We're thrilled to hear that your experience with our email marketing experts has been great! Your success is our success, so always feel free to get in touch with us if there's anything else we can help you with, we're always keen on assisting all our users as much as possible and getting them the most optimized email marketing setup ๐Ÿ“ง Happy sending! ๐Ÿ˜Š

5 / 5 Share

Jan. 28, 2023

This email program is the is the best I ever tried. Customer service is awesome. It give you all the stats you would need. They work hard to get your business and it's worth it. Try it you will like.

Using app

9 days

Total reviews

40

Average rating

4.9

Developer Reply

Hi Huckle Bee Farms team ๐Ÿ Thank you for your feedback! We're glad to hear that you like the stats and analytics that SmartrMail provides and that our customer success team has been able to assist you. Feel free to let us know if there's anything else we can help you with! ๐Ÿ˜Š

5 / 5 Share

Jan. 28, 2023

I do struggle with online marketing, I am getting old, but these guys make it much easier and are very helpful and patient with their instructing. Was using it with my previous website, so very looking forward to getting it all going through Shopify, love some of the new features they have added since I last used it. Great that they are updating things all the time. It has been a while since I have done any marketing for one reason or another, so very keen to get going again. Thanks guys. Cambrelles Australia

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cambrelle's team ๐Ÿงธ Thank you so much for your feedback, it means a lot when a long-time sender like you takes the time to post a review like this. We're looking forward to helping you get more out of your email marketing strategy. Make sure to let us know if there's anything we can assist you with ๐Ÿ˜Š

5 / 5 Share

Feb. 28, 2023

Highly recommended for small businesses. The app is very intuitive, so far it's been easy to use, the email builder is complete and they have good email templates. Also very good customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Great app. Love the automation set up and how it will pick products for you. Saves tons of time. Customer service is awesome and they are on top of any issues you have.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you Wild Child & Rebel Soul team ๐Ÿ‘ข We're always happy to see great brands succeed with SmartrMail automations. Feel free to let us know if there's anything else we can assist you with ๐Ÿ˜Š Happy sending!

5 / 5 Share

Jan. 13, 2023

Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Good morning Prairie Diecast team โœˆ๏ธ We're glad to hear that SmartrMail made it easy to "Take off" (plane pun) and cruise through the email marketing world with a low spam block rate yielding good open and click rates. We're looking forward to flying above the clouds even more in the future ๐Ÿ›ซ

5 / 5 Share

Jan. 13, 2023

Great app with lots of amazing templates for newsletters - makes it really easy to see how many sales come off the back of newsletters - would highly recommend to anyone who runs a business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Yarn Artist ๐Ÿงถ Thank you for your review! We're glad to hear that SmartrMail makes it easy to get more sales with newsletters. We're looking forward to helping you make even more sales in the future ๐Ÿ˜Š

5 / 5 Share

Jan. 12, 2023

Highly recommended! Absolutely 100% friendly to small stores. The premade automation and segments are really smart for Shopify. Wish there could be a SPIN TO WIN pop-up form.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Samebike team ๐Ÿšฒ Thank you so much for your feedback! We're glad to hear that you like our premade automations and segments ๐Ÿ˜Š I sent your request for a Spin to Win pop-up form to our product team. The good news is that it is already planned! We're looking forward to launching it in your SmartrMail account.

5 / 5 Share

Jan. 8, 2023

Really good App and alternative to Klaviyo. Would recommend using this app for every small store, that is in its beginning

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Guten Tag Mein Pfotenschmuck ๐Ÿพ Thank you for your feedback, we're glad to know that SmartrMail was a great replacement for Klaviyo. Feel free to reach out to our support team if there is anything else we can assist you with ๐Ÿ˜Š

5 / 5 Share

Jan. 2, 2023

easy to use, good insights in the stats, reliable, ... Everything i need from an email marketing app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Mirabella's Botanicals ๐ŸŒฟ Feel free to let us know if there's anything else we can assist you with ๐Ÿ˜Š

5 / 5 Share

Jan. 1, 2023

As a small business owner, this has been the most useful Shopify app for me yet. It has allowed me to easily send newsletters out to my subscribers, and they have a lot of free templates that make my eblasts look professional. I've been using this app for about two years now and haven't had any issues at all.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review Art of Priscilla Wilson team ๐ŸŽจ Happy to hear that you like our free templates, especially coming from an artist ๐Ÿ˜Š Looking forward to helping you grow your Shopify store even more!

5 / 5 Share

Dec. 18, 2022

Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded! If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback Rock Solid Scales team ๐Ÿ” I passed it on internally to our entire team. We're thrilled to hear that SmartrMail helped you grow your business and we're glad to hear that you find it user-friendly. I'll make sure that our team adds more tips and hints on the different types of automations that aren't used just yet (hopefully live within the next couple of weeks). In the meantime, please feel free to get in touch with us through [email protected] if you'd like one of our team members to look at your setup and advise on the next low-hanging fruit that can take RockSolid Scales to new heights ๐Ÿ˜Š

5 / 5 Share

Dec. 15, 2022

Really enjoy the app, it works very well for our shop. They have pre-made templates that are customizable to your standards too, which are great for quick and easy emails during the busy season. Great customer service too! Definitely recommend them

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Concept Jewelry Design team ๐Ÿ’ We're glad to hear that SmartrMail was quick and easy while the busy season was upon us ๐Ÿ˜Š Feel free to let us know if there's anything else we can assist you with!

5 / 5 Share

Dec. 14, 2022

Very Easy To Use, there are some littles bugs in newsletter, the coupon was not built in beautiful, should design coupon by yourself to make it better.

Using app

21 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi Furniture team ๐Ÿช‘ Thank you for your feedback! As a matter of fact, improving our coupon block is the current focus of our Design team + Dev team for the month of December, with the aim to create more premade automations and premade templates that already include beautifully designed + unique coupons. Looking forward to showing you these new changes very soon ๐Ÿ˜Š

5 / 5 Share

Dec. 13, 2022

Great app, very intuitive and easy to use. No problems so far. The automation options are straightforward with lots of ready templates. It is a good choice for a small businesses that want all the basic functionality at affordable cost.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback Driftroom team ๐ŸŒˆ We're glad to hear that you found the automation designer easy to use with many different templates ๐Ÿ˜Š We'll remain available if you have any questions going forward!

5 / 5 Share

Dec. 2, 2022

Highly recommend! Easy to use, they have a free plan, what else can you ask for? One of my favorite apps

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Alabama VTG team! ๐Ÿ˜ We're glad to hear that SmartrMail is one of your favorite apps ๐Ÿ˜Š We wish you the best with your email campaigns!

5 / 5 Share

Nov. 30, 2022

Highly recommend! it is great for any small business it has everything needed in 1 platform, 10 out of 10

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback Aussie Tans team โ˜€๏ธ We're glad to hear that you found everything you need in SmartrMail. Looking forward to spreading more Aussie spray tan with you!

5 / 5 Share

Nov. 25, 2022

Great little app that works seamlessly with Shopify. Nice free plan up to 1000 subscribers. The automations and pop up all work well.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Andermatt Home & Garden team ๐Ÿชด Thank you for your review! We're glad to hear that you like your new pop-up and automations ๐Ÿ˜Š We wish you the best with your email campaigns!