SmartrMail Email & SMS for Shopify

SmartrMail Email & SMS

Automate Email & SMS flows. AI newsletters in seconds. Expert...
Rating
4.7
Feedback
278
Reviews
Chart
#512
Shopify

All reviews

5 / 5 Share
April 29, 2023

Excellent Service. Great After Sales Support. Would highly recommend this tool and the company to other businesses.

Store Using app Total reviews Average rating
NORTH RIVER OUTDOORS 19 days 6 5.0
Developer Reply

Hi North River Outdoors team 🏞πŸͺ“ Thank you so much for your feedback! We're glad to hear that our customer success team was able to assist you with your query 😊 Looking forward to helping North River Outdoors reach new heights!

5 / 5 Share
April 28, 2023

This app is definitely a go to for us when sending out marketing emails and sms messages to our customers on virtually anything to do with our business. It's very functional and easy to easy which also makes it enjoyable. We are especially fans of the Smart Segments functionality.

Store Using app Total reviews Average rating
Prosport Caribbean Over 1 year 1 5.0
Developer Reply

Hi Prosport Caribbean 🎾 πŸ‘Ÿ Thank you for your review, we're thrilled to hear that Smartrmail is helping you with multiple aspects of your Marketing strategy πŸš€ Happy sending!

5 / 5 Share
April 28, 2023

Smartrmail product and customer service is second to none. They can't do enough for you and their response rates are amazing. They are always on the end of the emails or live chat straight away and I couldn't of wished for better service. Jesse is currently helping us make changes in our account and to our emails and it's just amazing the lengths him and the team are going to, couldn't have wished for a better service. THANK YOU!!!

Store Using app Total reviews Average rating
Mollie and Fred Gifts Almost 4 years 11 5.0
Developer Reply

Good morning Mollie and Fred Gifts team ✨🎁 Thank you so much for your feedback, it's always a pleasure working with you and helping your brand send more beautiful products all around the world. Looking forward to seeing your sales continue to ramp up with even more email automations!

5 / 5 Share
April 20, 2023

Moe is awesome! Great service! Awesome app! Highly recommend A+ Fast response!! Great communication! thank you!!

Store Using app Total reviews Average rating
godbrews.com Over 1 year 1 5.0
Developer Reply

Always a pleasure God Brews team! β˜•οΈ Looking forward to sipping more coffee and with you!

5 / 5 Share
April 13, 2023

Fast and efficient customer service, much appreciated! Moe really helped me out when I was stuck! :)

Store Using app Total reviews Average rating
53 Karat Over 2 years 2 5.0
Developer Reply

Hi 53 Karat team πŸ’‡πŸ§΄Always happy to help! Make sure to let us know if there's anything else we can assist you with. We wish you the best with your email campaigns πŸ“§

5 / 5 Share
April 12, 2023

I have recently signed up and their site is very user friendly, especially for creating email campaigns. It was not intimidating like other companies. The customer service has been excellent as well. I am happy I did my research and chose them to start my journey into ecommerce.

Store Using app Total reviews Average rating
Free at Lash About 2 months 1 5.0
Developer Reply

Hi Free at Lash team πŸ‘€πŸ’… Always a pleasure! Always feel free to get in touch if you have any questions, need a second pair of eyes on something, or even help setting up the logic of your series of automated emails 😊 Happy sending!

5 / 5 Share
April 11, 2023

Fast, friendly customer service - and easy-to-manage email templates, pop-ups, and customised flows. Thank you.

Store Using app Total reviews Average rating
NORDICSIMPLY Over 2 years 8 4.9
Developer Reply

Hi Nordic Simply team 🌈 Thank you for your feedback! We're glad to hear that our customer success team was able to assist you with your emails. We're looking forward to helping your Shopify store get even more sales through email marketing 😊 Have an amazing day ahead! β˜€οΈ

5 / 5 Share
June 22, 2023

We are happy to be using SmartMail to help us increase impressions and help scale our business. Thanks guys!

Store Using app Total reviews Average rating
Couples Co. Over 2 years 6 5.0
Developer Reply

Thank you Couple Co. Team πŸ’ πŸ’Ž Looking forward to helping your Shopify store scale even more! Have an amazing day ahead β˜€οΈ

5 / 5 Share
April 2, 2023

Simple et efficace, et ils ont toujours rΓ©pondu prΓ©sent lorsque j'avais besoin d'aide. Je recommande

Store Using app Total reviews Average rating
La Fabrique A DeDeuh About 1 year 6 5.0
Developer Reply

Merci Γ  toute l'Γ©quipe de la Fabrique A DeDeuh πŸ‘ΆπŸŒΈ N'hΓ©sitez pas Γ  nous contacter via notre tchat si vous avez la moindre question 😊

5 / 5 Share
March 31, 2023

Always quick help and easy to understand :) Went above and beyond to help me create a customer segment! Thank you!

Store Using app Total reviews Average rating
DiamondArt.ca Over 2 years 12 5.0
Developer Reply

Good morning DiamondArt team πŸŽ¨πŸ–Ό Thank you so much for your review, it means a lot when a long-time user such as yourself sends us this type of feedback. We're looking forward to helping your DiamondArt reach new heights in 2023! 😊

5 / 5 Share
March 24, 2023

Great customer support!!! Really friendly and quick answers to my questions! I can really recommend this Mailing App! :)

Store Using app Total reviews Average rating
Developer Reply

Thank you for your feedback Aponcho team! πŸπŸ‘• We're thrilled to hear that our team was able to assist you 😊 Feel free to let us know if anything else comes up!

4 / 5 Share
March 9, 2023

This is by far the best pop up app I've found out there, and I've tried all of them. The best thing about it is that it sends the new email signup directly to Shopify so you have them in your Customer list without having to add it manually. I also really like that you can then send automated email series without having to think about it. I gave it 4 stars because some of the functionality of the design of the pop up could be expanded like the thank you pop up has to be the same size as the original pop up and you can't format it independently. Also there is a disconnect between how the pop up looks in the editor, and how it looks on your site. You need to edit it while looking at your site to make sure it turns out ok otherwise it will look very weird. Customer service is excellent.

Store Using app Total reviews Average rating
Sweet Violet About 1 year 6 4.8
Developer Reply

Hi Sweet Violet team 🌷🟣 Thank you for your feedback! We're glad to hear that your enjoy SmartrMail's integration with Shopify. I passed on your feedback to our development team who is now looking into making the size of the Pop-up's "Thank you" page editable. I'm expecting their change to be available over the next couple of days. When it comes to the disconnect between the editor and your site, it appears to be linked to external CSS and code affecting your original SmartrMail Pop-up. The same developer is looking into it. We'll get back to you as soon as we've located how to prevent this from happening. In the meantime, please feel free to reach out through our in-app chat if you have any questions or if you need any help with your SmartrMail account!

5 / 5 Share
March 2, 2023

We love how straight forward and easy to use the SmartrMail app is. They also have great tutorial videos. However, if we need help the customer service team is quick to respond and very helpful.

Store Using app Total reviews Average rating
Developer Reply

Hi Maya Perera team πŸŽ— We're happy to hear that our tutorial videos were helpful and that our customer success team was able to help you. Let us know if there's anything else we can help you with!

5 / 5 Share
Feb. 17, 2023

Love THIS app!! We use SmartrMail on a regular basis for a few of our companies and couldn't be happier. User Friendly, straight to the point. The way apps should be. Thanks for making this App.

Store Using app Total reviews Average rating
Developer Reply

Hi Inked Circus Tatto Expo πŸ–‹πŸ‰ Thank you so much for your review! We're glad to hear that SmartrMail helps multiple of your companies with their email marketing strategies 😊 We look forward to taking each of them to new heights πŸš€

5 / 5 Share
Feb. 13, 2023

We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!

Store Using app Total reviews Average rating
Studio Europe 8 months 3 5.0
Developer Reply

Thank you Studio Europe team πŸŒΉπŸ‘™ We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you 😊

5 / 5 Share
Feb. 13, 2023

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

Store Using app Total reviews Average rating
orchid-and-pine 22 days 1 5.0
Developer Reply

Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊

5 / 5 Share
Feb. 12, 2023

I've tried umpteen different mailing list providers and this is by far the best, especially as a shopify business. Easy to use and the automations are truly awesome!

Store Using app Total reviews Average rating
Simon's Collectibles 13 days 14 5.0
Developer Reply

Hi Simon's Collectibles team 🧸🎎 Thank you for your feedback! We're glad to hear that you find SmartrMail easy to use with deep automation capabilities 😊 We're looking forward to getting Simon's Collectibles even more sales!

5 / 5 Share
Feb. 7, 2023

We changed to SmartrMail some time ago (we were using another Email Marketing Integration that frustrated us no end - !) SmartrMail is one of the 1st integrations to offer Automated Product recommendations email, and their Automated Emails are really easy to create and have many features. SmartrMail is a great app offering all the welcome/abandoned cart / thank you emails automation that any online business needs - and MORE!- We hope that they will integrate with other apps for reviews and cart check out features soon - I do look forward to some more design features that would make our emails look even more polished - We highly recommend Smartrmail their Customer Support is EXCELLENT and the Pricing and Marketing Features are on point !!!

Store Using app Total reviews Average rating
Bomd Body Over 1 year 4 5.0
Developer Reply

Thank you for your detailed feedback Bomd Body team πŸ’£πŸ› We're thrilled to hear that you like our AI-powered recommendation engine 😊 Integrating with more review apps and cart checkout apps is on our mid-term roadmap, we look forward to sending you updates on this very soon! Thank you for being such an great SmartrMail sender, have an amazing day ahead! β˜€οΈ

5 / 5 Share
Feb. 7, 2023

I've found SmartrMail to be much easier to use than Mailchimp and other email marketing providers! Customer service is also excellent!

Store Using app Total reviews Average rating
Lufi & Friends Almost 2 years 3 5.0
Developer Reply

Good morning Lufi & Friends team! πŸ“š Thank you for your feedback! We're glad to hear that you find SmartrMail easier than you know who πŸ™Š We're looking forward to making Lufi & Friends reach new heights with email marketing! πŸš€

5 / 5 Share
Feb. 2, 2023

We just started with SmartrMail, and so far the experience has been fabulous. I think the customer service is what sets this company apart. I have had several conversations with Moe, one of their great customer service reps. He has been very helpful. If this is the way they treat their customers, they'll have us for ever. If you're thinking about trying them... do it! You'll be glad you did.

Store Using app Total reviews Average rating
VMC Chinese Parts About 22 hours 5 4.8
Developer Reply

Hi VMC Chinese Parts team πŸ›΅ We're thrilled to hear that your experience with our email marketing experts has been great! Your success is our success, so always feel free to get in touch with us if there's anything else we can help you with, we're always keen on assisting all our users as much as possible and getting them the most optimized email marketing setup πŸ“§ Happy sending! 😊

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