SmartrMail Email & SMS
All reviews
SmartrMail is an excellent choice for small and medium-sized Shopify stores. It's user-friendly and offers great features like customizable templates and automation. The standout is their exceptional customer support, always responsive and helpful. Highly recommended for any business looking to enhance their email marketing with ease and reliability.
This app does everything as advertised and the staff is very helpful. We have been working with Jesse on the setup for our business and he is very knowledgeable and also works extremely close with us, even staying in communication over weekends. It feels as if Jesse really cares about the growth of our business and we are excited to continue to work with him and see the results!
SmartrMail automations have transformed our business. The setup was straightforward, thanks to their included Agency Services with the Pro plan. The emails consistently generate additional revenue for our store. A huge thank you to Jesse Correy for not only setting up the automations but also fixing our store logos. Your exceptional service and expertise have been truly appreciated.
Very good app that easily opens a new sales channel
VERY easy to get started with email marketing with this app. Settings very intuitive and I was able to set it and go. With other companies I have used in the past, like MailChimp, I had to not only set up the settings, but then worry about the funnels, automations, newsletters and more - and in most cases, because I was not versed in what I was doing, my emails came out very amateur looking. Not so with SmartrMail. Had some questions about more marketing I could do and took a Zoom call with Peter Connolly. Love the accent! But what I loved even more was his honesty AND integrity. He gave me an honest assessment of my business and in the direction I wanted to go and rather than just take my money like some companies (you know who they are), he actually advised me to downgrade until my business has grown more, because he understands that in order for his business to grow, my business needs to grow. That's impressive - and I see my business growing with them for quite some time in the future. Thank you!
Des prélèvements intempestifs, un service excessivement cher et des montants prélevés non justifiés
Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el servicio al cliente es muy rápido. 10/10
This is a superb app for email marketing, the support is great and not rushed, I am not an it exert so appreciate this . the templates they created where superb as well.
First day using basic features of the app like pop ups and automations and its been performing as expected thus far. I must commend the customer service team for the response and clarity in providing diagnosis and workarounds for new users. Jesse in particular was extremely helpful and i would recommend any small business to give this app a try (:
Thank you for your feedback TABB Apparel ✨ We're glad to hear that you appreciated our customer support's assistance. Make sure to let us know if there is anything else we can assist you with!
Excellent customer support, I had a meeting with one of the guys and he helped me edit my abandoned cart emails Plus a subscription pop up. I really like the responsiveness of the team.
Good morning Sensory Play Store team ✨ Thank you for your feedback, we're glad to hear that our team was able to assist you with your abandoned cart + pop-up set up. If you need any further assistance in setting up more automations like welcome emails, back-in-stock emails, browse abandonment emails, or win-back emails, feel free to send us a message through our in-app chat and we'll be happy to make this a walk-in the park for your team 😊 Have an amazing day ahead!
SmartrMail is simple and easy to use and with lots of great features to customize email newsletters and pop-ups.
Thank you Elovate Stationery team ✨ We're glad to hear that you can easily create and send/automation your newsletters and pop-ups with SmartrMail 😊 Feel free to get in touch with us through our in-app chat if there is anything we can assist you with!
Excellent Customer Service, prompt response all the time, we would definitely recommend them. We have been using them from the last more than 3 years now. They have been adding functionality and trying to stay competitive all the time.
Thank you for your feedback Amazel Designs 💍 It always means so much when a long-time user sends us this type of feedback 😊 We're looking forward to sharing many more new functionalities with you very soon. In the meantime, as you already know, always feel free to get in touch with us if we can assist you in any way.
SmartrMail makes sending Emails so easy linking my products automatically. Customers are lead straight to the products.
Good morning Luna's Scrapbooking Supplies team 📚 Thank you so much for your feedback 😊 We're glad to hear that you like the SmartrMail email composer. Feel free to let us know through our in-app chat if there's anything we can assist you with! Happy sending 📧
It works pretty well. The only thing I don't like is that the emails keep going into customers' spam folders currently. Hoping this eventually graduates into the not-spam territory. But Moe was especially helpful in delivering the info I need to fully grasp the situation and how to resolve the aforementioned issue. I truly do appreciate the support even though we're not a paying customer right now. I cannot speak highly enough of the support that's normally afforded to paying customers only in other apps. When we finally get a steady profit going, I plan to go to the business owner to recommend the next tier to pay it forward. Really, thank you.
Good morning Green Zebra Markets team 😊 Thank you for your feedback. It looks like your SmartrMail account is currently sending from one of our shared sending domains. While this is a good option to start sending email campaigns, it is highly recommended to set up a custom sending domain in order to authenticate your emails in the eyes of inbox providers such as Gmail, Outlook and Apple Mail. Failure to do so can sometimes lead to some emails reaching spam folders as it essentially prevents inbox providers from confirming that your emails do come from you, and not from someone else "acting as" Green Zebra Markets. I believe that Moe recently reached out to your team in order to assist you in setting up such a custom sending domain. I have no doubt that the issue you reported will be fixed after this change has been applied. Looking forward to seeing your email campaign results once your sending domain is sorted! Kind regards, Nicolas from the SmartrMail team.
I love Smartr Mail. I have been with them for over a year now, without any issues. They do frequent updates too with speedier app. Thank you for developing your app for us! 5 star!
Good morning Qrucifix team 😊 Thank you so much for your feedback! We're glad to hear that you enjoy using SmartrMail and that you appreciate the multiple updates released every week. Looking forward to helping Qrucifix get even more sales from email marketing! 🚀
SmartrMail is great to work with and have provided a nice experience for me - highly recommend them! Great app also and thoroughly enjoyed working with them
Thank you SO MUCH for elevating the look and feel of my email templates for free. You were like angels that came in and took off my plate something I've just kept postponing. (Because like all small business owners, we put a lot of things on the back-burner because we just don't have time!) Again, I appreciate this thoughtful service you now offer.
It's our pleasure Maika Daughters team 🥀🛋🏵 Looking forward to seeing your email marketing results reach new heights. Our senders' success is our number one goal 😊 Have an amazing weekend ahead!
Muy buena atención y servicio. Nos sirvió mucho la herramienta. Muy facil de usar y buenos reportes.
¡ Hola Cipitria ! 👚👙 Gracias por sus comentarios, nos complace saber que nuestro equipo pudo ayudarlo con sus preguntas. ¡No dudes en hacernos saber si hay algo más en lo que podamos ayudarte! 😊
Great customer service, Moe was great in addressing the questions I had about the APP. The free trial is great and allows to increase the business without the burden of new big expenses.
Hi LexDyn team! ✨ Thank you for your feedback! We're looking forward to helping LexDyn grow with Email Marketing 😊 Feel free to let us know if there's anything else we can assist you with!
I've recently started using SmartrMail. So far I've found the app very user friendly. Although I haven't completed set up on it yet - it's a nice feature to turn on automatic abandoned cart follow up emails.
Good morning Knockabouts team 💍✨ Thank you for your feedback! We're happy to hear that you've been able to easily tun on your abandoned cart email series 😊 You have access to many other amazing automations in SmartrMail (on any of our plans), so make sure to let our team know if you'd like someone to assist you with this! Have a great weekend ahead ✨
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.