SmartrMail Email Marketing SMS

Nov. 15, 2024

I am not new to marketing, but I am new to email campaigns and setting up my own website. I had a few challenges setting up the foundations to make everything work between my domain host and automated workflows, and SmartrMail's technical team responded quickly, expertly and in terms I could understand. Thank you SmartrMail!

Oct. 25, 2024

Very helpful with customer service and quick to respond to issues. The app itself is very easy to use but sometimes we non-techies need a little assistance. Glad to know we can get good service when we need it.

Oct. 1, 2024

Aug. 23, 2024

Dear Smartrmail, thanks for your positivity and generously merciful technical assistance getting my capaigns' boots on! Looking forward to providing excellent service in the future with your comprehensive email platform seamlessly integrating customer aquistion data capture, promo notifications, and targeted marketing campaigns! Bellissimo!

Aug. 6, 2024

SmartrMail is an excellent choice for small and medium-sized Shopify stores. It's user-friendly and offers great features like customizable templates and automation. The standout is their exceptional customer support, always responsive and helpful. Highly recommended for any business looking to enhance their email marketing with ease and reliability.

Aug. 5, 2024

This app does everything as advertised and the staff is very helpful. We have been working with Jesse on the setup for our business and he is very knowledgeable and also works extremely close with us, even staying in communication over weekends. It feels as if Jesse really cares about the growth of our business and we are excited to continue to work with him and see the results!

July 23, 2024

SmartrMail automations have transformed our business. The setup was straightforward, thanks to their included Agency Services with the Pro plan. The emails consistently generate additional revenue for our store. A huge thank you to Jesse Correy for not only setting up the automations but also fixing our store logos. Your exceptional service and expertise have been truly appreciated.

July 22, 2024

Very good app that easily opens a new sales channel

July 22, 2024

VERY easy to get started with email marketing with this app. Settings very intuitive and I was able to set it and go. With other companies I have used in the past, like MailChimp, I had to not only set up the settings, but then worry about the funnels, automations, newsletters and more - and in most cases, because I was not versed in what I was doing, my emails came out very amateur looking. Not so with SmartrMail. Had some questions about more marketing I could do and took a Zoom call with Peter Connolly. Love the accent! But what I loved even more was his honesty AND integrity. He gave me an honest assessment of my business and in the direction I wanted to go and rather than just take my money like some companies (you know who they are), he actually advised me to downgrade until my business has grown more, because he understands that in order for his business to grow, my business needs to grow. That's impressive - and I see my business growing with them for quite some time in the future. Thank you!

July 3, 2024

Des prélèvements intempestifs, un service excessivement cher et des montants prélevés non justifiés

June 19, 2024

Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el servicio al cliente es muy rápido. 10/10

May 23, 2024

This is a superb app for email marketing, the support is great and not rushed, I am not an it exert so appreciate this . the templates they created where superb as well.

Feb. 28, 2024

I’d like to first start off by saying that I have been using this app for 10 years as of this month. This is a fantastic app and one of the best regarding email marketing on Shopify. This review is specifically geared toward the employee who has gone above and beyond to ensure I’m taken care of. It isn’t every day that you have a 10-year customer of your app or service, but after 10 years of using these services, I needed assistance with really fine-tuning both of my store's marketing campaigns. “Jesse Correy” is the representative from this company who has gone above and beyond to take care of me. We have worked together to make changes to both of my stores to fine-tune everything to bring the most ROI back to my business. Jesse Is located in New Zealand, and I’m located in the United States. Obviously, we are in different time zones. Jesse Has spoken to me during my business hours (which makes it somewhere around 1am in the morning in New Zealand) numerous times. This is unbelievable, as I don’t know of any other company that would have an employee work at all hours of the night to assist their customers. Jesse did exactly this multiple times, and I’m happy to say after several months of working together, my email marketing is on point now & I really wish I had reached out previously to get everything tuned the way it is now. If you have any doubts about this company, take a look at their reviews, as they speak for themselves. Jesse and the entire team are definitely on top of their stuff and don’t hesitate to go out of their way to help their customers. In my opinion, this is what makes a business a good business. Sorry for the super lengthy review, but I wanted to pass on my feedback to not only other customers who might be interested, but also company management, so that they know how great of an employee they have working on their team. Jesse, if you see this review, thank you brother. Thank you for everything that you did for me to help get my store dialed in the way it is now. I look forward to many more years working with SmartrMail! :)

Jan. 24, 2024

First day using basic features of the app like pop ups and automations and its been performing as expected thus far. I must commend the customer service team for the response and clarity in providing diagnosis and workarounds for new users. Jesse in particular was extremely helpful and i would recommend any small business to give this app a try (:

Jan. 8, 2024

SmartrMail automations have been a game changer for our business. Easy to set up and generate ongoing incremental revenue.

Dec. 7, 2023

Excellent customer support, I had a meeting with one of the guys and he helped me edit my abandoned cart emails Plus a subscription pop up. I really like the responsiveness of the team.

Dec. 5, 2023

Yasmine was wonderful with importing our templates and such. Great app

Nov. 28, 2023

SmartrMail is simple and easy to use and with lots of great features to customize email newsletters and pop-ups.

Nov. 28, 2023

I am really happy with the customer service from SmartrMail, Yasmine, Nicolas and Moe have always responded to my queries and been really helpful when I have issues. I have used them since I opened my store in 2020 and will continue to use them, the platform is easy to use and create professional looking emails.

Oct. 13, 2023

An update to my previous rating of 1 star. Ms Yasmine reached out to me and was kind enough to solve problems. Excellent customer service, though still there is room for automation. Recommend to try this software.