All reviews

Rating Breakdown

  • 5
    89% (534 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)
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5 / 5 Share

Dec. 16, 2019

Love this Mailchimp alternative, I didn't think I would be able to find a provider that did what I was looking for... SmartrMail has done wonders and I just started as a "test"! Thank you and all team member's for answering questions and keeping our nerves calm! This app is one you won't forget trying out!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2019

This app and the support team helped me create my essential email flows for my email marketing plan, their support was very responsive and helpful, having gone back and forth multiple times to help fix my problems! Highly recommend them SmartrMail!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

A wonderful alternative to MailChimp, many great features, smart automation, and amazing customer support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the lovely feedback, we really appreciate it and it's great you're finding SmartrMail useful 🙌🏻.

5 / 5 Share

Dec. 10, 2019

After moving from Mail Chimp to SmartrMail I've been really happy with the product. Easy to use, effective and the support service is quick. Definitely recommend as a good alternative to Mail Chimp!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 2, 2019

Wir nutzen das Tool im deutschsprachigen Raum und es erfüllt die aktuellen GDPR Anforderungen. Die Empfänger können sich einfach und sicher von den Newslettern abmelden. Darüber hinaus ist das Tool sehr einfach in der Nutzung.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2019

Excellent app! It does what it says and it's really easy to use. Iit has totally covered our expectations.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Perfekt ! ! ich bin sehr zufrieden .- Alles was hier noch fehlt ist noch Deutsche Sprache :) Ich wünsche das passiert bald .

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Fantastic, easy to use app! So often you get "FREE" Apps that have most features blocked out, or you have to buy them. This delivers exactly what it says it will and it is super easy to use.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Very good app, so easy to set up and edit Email. The only thing I need to do is finish editing an email, the app will do all the rest.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 25, 2019

I've now had a little bit of time to work with this app and am in love... While there are a few things that need to be improved (which I understand they are working on) the customer service is fantastic. I had a small issue and the guys tested it for me to make sure everything was working perfectly. Can't wait to see the additional features such as being able to fully customize the abandoned cart and product recommendations, which is in the works! If you are looking for an alternative from Mailchimp or any other email marketing apps then give these guys a look in....

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

I used this app to simplify and save time with email marketing. This app is so easy to use and is very quick to custom design emails. Since using this app, my open emails have increased. I would only ask if the pop up could have more features. Received quick reply and very helpful guidance with pop up newsletter. I also had 1:1 chat with support - so helpful and learnt to improve email marketing. Highly recommended.

Using app

3 months

Total reviews

50

Average rating

4.8

5 / 5 Share

Nov. 25, 2019

Awesome app for assisting with my email marketing and a great support team that responds quickly and give excellent advice. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

Exactly what I needed! Easy to add products into emails without the hassle of copying and pasting all the product info. Saves me money and time. Only have sent 1 email and already made a sale!!

Using app

3 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

So far so good, installation was easy have set up a pop up and abandon cart. Sent 2 emails out 2nd one book a $91 order. Analytics could use a few more parameters and be able to sort by column. Overall a nice basic package. indypicker.com

Using app

2 months

Total reviews

16

Average rating

4.4

5 / 5 Share

Nov. 18, 2019

The thing that I love the most about this app is that it allows me to create professional emails with ease. I also don't have to worry about my emails not going directly to my list, it shows me exactly what to do to make sure it goes where it needs to. There is no extra steps my list has to take to be able to receive my emails. That's priceless.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

This is a great app at a great price. You won't find all the bells and whistles you will with some of it's more expensive competitors just yet but for the price you can't beat it. Customer service has been amazing.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2019

Great app. Very simple to use. Doing everything: Welcome popups, newsletters, mailing list, automation, Great.! Also get a personal support Thanks to Yasmine, Nicolas, Josh and i am sorry if forgot one of the great people at Smartmail. Thanks and good luck!

Store

Glicha

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

I have used a number of services including mailchimp, klavio and springbot. It may well be proven that the other options provide more reporting analysis and features but here is my view. I am a small business (however when I say small - £1 million turnover and 5000 subs). For years I have struggled to find a product that enables me to send emails quickly, efficiently, easily. THIS product does it. There is a really nice weekly auto email that goes out keeping your customers coming back which is a nice feature. Segmenting and auto flows are available so all manner of follow up emails can be created - its down to your imagination to make it work. Equally as importantly the customer service is superb. I have regularly used the chat and received prompt support - they even reproduced an email for me which I had created in the wrong section and was concerned I would have the time to duplicate it in the right section. A very very friendly support system and a product that sits JUST RIGHT in terms of ease of use and feature set. Why have tons of features that you just cannot fathom or make time for as a busy business owner with limited time. Finally.... cost.... OMG.... Nearly forgot! This costs PENNIES in comparison to Klaviyo and Springbot. Flat fee per month covers any normal level of use which is a fraction of the price of competing services. Hope this proves helpful for other small businesses making a very difficult choice on how to develop the email marketing.

Using app

About 1 year

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 5, 2019

Great app and great support. We made the move from Mailchimp and so far this has been exactly what we needed.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

Tie - Fly Clothing & Hair Co. appreciated & approved. This app is a necessary addition to keep customers updated & active. It's easy to setup & customize and takes a load off manually sending product emails.

Using app

Over 4 years

Total reviews

8

Average rating

5.0