Smile: Loyalty Program Rewards
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Thanks so much for taking the time to leave us a 5-star review! We really appreciate the kind words 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Lynn was great with her assistance. Thank you for such a great customer service!
Thanks so much for taking the time to leave a review! We are happy Lynn could assist! Yours in Loyalty, ✨ The Smile Support Team ✨
Excellent company to work with.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 ✨ The Smile Support Team ✨
Great App and Support!!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Great customer service, alway go above and beyond! If there is ever anything that I'm struggling with they are there to help. Great app!
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help! Yours in Loyalty, ✨ The Smile Support Team ✨
The support team is really working hard and solving problems. 5 stars
Thank you so much for your review! So glad we were able to solve all your problems :) -Hannah
Simple et facile d'utilisation, et le service à la clientèle est très réactif.
Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous apprécions vraiment vos gentils mots 🙏 Votre fidélité, ✨L'équipe d'assistance Smile ✨
Very great app for points and VIP system. Easy to use. Great customer service.
Thanks for leaving us a review! We are so glad to see you are enjoying using Smile 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
The customer support is efficient.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.
Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly. Hannah & The Smile Team
Best rewards app ever and the support team is quick and super helpful ! Thank you Lynn for helping me out so quickly and got my problem solved.
Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :) - The Smile Team
Great app! Great support! Nicole answered my questions in minutes and was very helpful, thank you!
Thanks for leaving a review! So glad to hear that Nicole was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :) Yours in Loyalty, ✨ The Smile Support Team ✨
Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social. Thank you again!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
The Smile customer service is so helpful to get our programs up and running. Really appreciate the quick turnaround on responses and level of detail provided in the instructions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io
Thanks for leaving a review! We agree that Jade is indeed excellent 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Good program, altough a little bit expensive. Let's see if it's wort it. Lisa from the Customer Servic was of great help.
Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.
very nice service !
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Amazing service and such a short turnaround time when responding to an online chat. Well done!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
We have been using Smile for a couple of years now and it has been working well for us. Support has always been responsive and helpful when we have had questions or issues. I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products not all. Or giving extra points for selecting Click + Collect on their order for example. We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming. Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look. Overall, it does work very well.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 We'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :) Smile Team ✨
It’s been a great help to my customers and sales. The customer service is fantastic. She answered all my questions and went well and above to help me.
Thanks so much for taking the time to write this review 🤩 We appreciate it so, so much 💖 We're so glad to hear you're loving Smile & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊 Smile Team✨
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