Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,253
Reviews
Chart
#11
Shopify

All reviews

4 / 5 Share
Nov. 22, 2023

The customer is really great and really friendly.

Store Using app Total reviews Average rating
Sweet Life 15 days 1 4.0
Developer Reply

Thank you for your review. We have reached out via email to see if there is anything we can improve on. Cheers The Smile Team

5 / 5 Share
Nov. 22, 2023

Store Using app Total reviews Average rating
Clan Artisan Over 1 year 2 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Nov. 22, 2023

Amazing service by Brandon !! Looking forward to figuring out a referral program for our store with this and consecutively will be working on our loyalty program. Will update this review as we learn more.

Store Using app Total reviews Average rating
Care n Cure Online Pharmacy Qatar About 1 year 18 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Brandon 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
Nov. 22, 2023

Great services by hannah

Store Using app Total reviews Average rating
Cross Stitch Int 8 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨

5 / 5 Share
Nov. 22, 2023

Amazing fast service and happy with the app. Would recommend for rewards for your VIP.

Store Using app Total reviews Average rating
Lust Minerals Almost 4 years 4 5.0
Developer Reply

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear that Smile has benefitted your business 😊 Please let us know if there is anything else we can do to support you! Cheers, Smile Team✨

5 / 5 Share
Nov. 21, 2023

Great app and support.

Store Using app Total reviews Average rating
Pure Fiji (FJ) Over 1 year 1 5.0
Developer Reply

Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨

5 / 5 Share
Nov. 21, 2023

Lisa was very helpful and knowledgeable :)

Store Using app Total reviews Average rating
Read Between The Lines® About 5 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨

4 / 5 Share
Nov. 21, 2023

We've been using Smile for months and the program has been a great compliment to our customer loyalty offerings. Support is usually very prompt and helpful. The app interface requires a small learning curve, but easy once you're set up. Would happily recommend to others!

Store Using app Total reviews Average rating
PRATIMA Skincare 4 months 8 4.9
Developer Reply

Thank you for your review. We have reached out via email to see if there is anything we can improve on. Cheers The Smile Team

5 / 5 Share
Nov. 21, 2023

Store Using app Total reviews Average rating
Fitcover About 5 years 3 5.0
Developer Reply

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 20, 2023

We've been using Smile for a while now and it definitely helps with engagement. Easy to set up and the few questions we've had support has always been extremely helpful. Definitely recommend it.

Store Using app Total reviews Average rating
Fat Buddha Glass Over 1 year 8 5.0
Developer Reply

Thanks for taking the time to leave us a review! So happy to hear that Smile has helped with engagement and that you've enjoyed your experience with our support team 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 20, 2023

Hannah was helpful and supportive. Thank you.

Store Using app Total reviews Average rating
Miniaday Designs, LLC. 5 months 16 5.0
Developer Reply

We're so glad to hear Hannah was helpful when you reached out to us for help! It's our pleaure to assist 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 20, 2023

Store Using app Total reviews Average rating
Seek Space Almost 5 years 5 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
July 24, 2025

The service at Smile.io continues to impress. Every single time. This time is no different. Erin took the time to understand the question and provided the solution. My issue has been fixed over one conversation. Don't get that everywhere.

Store Using app Total reviews Average rating
Ginger and Bear Almost 6 years 7 4.4
Developer Reply

It's our pleasure! Thank YOU for taking the time to leave us a review - it means so very much 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 20, 2023

An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!

Store Using app Total reviews Average rating
Kemimoto Almost 2 years 13 5.0
Developer Reply

Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 19, 2023

Smile.io has helped us create our custom rewards program and grow our returning customer base. The platform is easy to manage, which has allowed us to be flexible and versatile with what we do within the program.

Store Using app Total reviews Average rating
The Laughing Pug Coffee Co About 4 years 2 4.5
Developer Reply

Thanks for taking the time to leave us a review! So very glad to hear that you've found Smile easy to manage and that our versatility has helped you build the program you've pictured 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 17, 2023

Wonderful service - thank you!

Store Using app Total reviews Average rating
The Boho Depot About 1 year 5 5.0
Developer Reply

We appreciate you taking the time to let us know your service was wonderful! It was our pleasure to assist 🙂 Here if you need any more assistance in the future! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 17, 2023

Been using Smile.io for many years, great team to work with, highly recommend this app!

Store Using app Total reviews Average rating
Bully Max Almost 5 years 12 4.7
Developer Reply

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 17, 2023

The support was very quick and was able to resolve the issue right away. Thank you!

Store Using app Total reviews Average rating
Japanese Green Tea Co. About 7 years 2 5.0
Developer Reply

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓 We'll be here if anything else comes up! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Nov. 16, 2023

i really like the app and the customer service is perfect.

Store Using app Total reviews Average rating
Orleans Vape 19 days 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨

5 / 5 Share
Nov. 16, 2023

Jade was quick to respond to my inquiry and helped me with my issue. She was courteous and prompt. Excellent customer service.

Store Using app Total reviews Average rating
Taddo's Tallow 9 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩 Don't hesitate to reach out if you have any questions! We're always here when you need us 💖 - Smile Team ✨

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