Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers

Rating

4.9

Feedback

4,619

Reviews

Chart

#52

Shopify

All reviews

Rating breakdown

5 85% (3,928 ratings) 4 5% (235 ratings) 3 1% (51 ratings) 2 0% (22 ratings) 1 1% (60 ratings)

Reviews with text

89% (3,829)

Review RSS feed

5 / 5 Share

May 21, 2025

Always great service, thank you!

Store Using app Total reviews Average rating

Twinkle Apothecary Over 9 years 4 5.0

Developer Reply

Thanks for your review! Please reach out if we can assist with anything :)

5 / 5 Share

Jan. 25, 2024

Store Using app Total reviews Average rating

Katto 11 months 1 5.0

Developer Reply

Thanks so much for your review! :)

5 / 5 Share

Jan. 24, 2024

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Store Using app Total reviews Average rating

Gussy Up Bow Co. Over 3 years 3 5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩

5 / 5 Share

Jan. 24, 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Store Using app Total reviews Average rating

Pepperberries 3 months 2 3.5

Developer Reply

Thanks so much for your kind words! I'm so glad I could help :) Angie - Smile Team✨

5 / 5 Share

Jan. 24, 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Store Using app Total reviews Average rating

Dark Arts Coffee About 3 years 4 5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share

Jan. 24, 2024

Easy to work with for us and our customers

Store Using app Total reviews Average rating

Harvest Hills Skin Care, LLC 1 day 2 5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share

Jan. 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

Store Using app Total reviews Average rating

coloradosmellgoods About 1 hour 1 5.0

Developer Reply

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 23, 2024

Done. Great app and support from Brandon great.

Store Using app Total reviews Average rating

Twenty First Century Herbs Over 4 years 12 5.0

Developer Reply

Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Nov. 8, 2024

I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!

Store Using app Total reviews Average rating

lyndecreekacrylic Almost 2 years 4 5.0

Developer Reply

Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 22, 2024

Lynn is great! The app is amazing! Has really helped my business continue to grow.

Store Using app Total reviews Average rating

Kiss of Silk 10 months 10 5.0

Developer Reply

Thanks for leaving us a review! So happy to hear that Lynn was able to help you and that Smile has helped your business grow. This is what we're here for :) Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Jan. 20, 2024

These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now. I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.

Store Using app Total reviews Average rating

Perform Athletics 10 months 2 3.0

Developer Reply

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)

5 / 5 Share

Jan. 20, 2024

loved the team, app and service, highly recommended

Store Using app Total reviews Average rating

Lebazon About 7 hours 1 5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

Jan. 19, 2024

Great platform with a super helpful team. Our customers seem to love it!

Store Using app Total reviews Average rating

Wayside Performance Ltd 2 months 3 5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 19, 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Store Using app Total reviews Average rating

Proper Over 3 years 8 4.5

Developer Reply

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Jan. 17, 2024

Great customer service

Store Using app Total reviews Average rating

ilovemud.com 2 days 1 5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 We are happy our support team could assist! -The Smile Team✨

5 / 5 Share

Jan. 17, 2024

Great communication and feedback from Lisa on figuring out this new system :) Really appreciate it!

Store Using app Total reviews Average rating

Progressive Nutracare Almost 2 years 2 5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :) -The Smile Team✨

5 / 5 Share

Jan. 17, 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

Store Using app Total reviews Average rating

UHS Hardware About 4 years 12 4.7

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨

5 / 5 Share

Jan. 17, 2024

Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.

Store Using app Total reviews Average rating

LP Metal Detecting Almost 4 years 4 4.0

Developer Reply

Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :) Yours in Loyalty, The Smile Support Team

5 / 5 Share

Jan. 17, 2024

Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)

Store Using app Total reviews Average rating

Sniff & Bark Over 3 years 11 4.6

Developer Reply

Thanks for your kind words! I'm really glad we were able to help :) - Angie, Smile Team

5 / 5 Share

Jan. 16, 2024

Very helpful and responsive customer service chat.

Store Using app Total reviews Average rating

Die With Your Boots On 12 months 6 5.0

Developer Reply

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨

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