All reviews

Rating Breakdown

  • 5
    88% (5,853 ratings)
  • 4
    8% (523 ratings)
  • 3
    2% (125 ratings)
  • 2
    1% (44 ratings)
  • 1
    1% (95 ratings)
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5 / 5 Share

Oct. 27, 2024

I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless. Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Oct. 26, 2024

Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.

Store

JALIZA

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)

5 / 5 Share

Oct. 25, 2024

Shelby was very helpful, app works well

Store

Nuzzle

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad Shelby was able to assist you! Thanks for your lovely review.

5 / 5 Share

Oct. 25, 2024

Smooth setup and seamless execution of dispersing and redeeming points for our customers!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.

5 / 5 Share

Oct. 25, 2024

Store

Pixyls

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review!

5 / 5 Share

Oct. 25, 2024

a good app for your store's customer retention

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate you taking the time to leave it.

5 / 5 Share

Oct. 24, 2024

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! 🀩

5 / 5 Share

Oct. 24, 2024

Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! We agree that Lynn is indeed excellent πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share

Oct. 24, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a review, we appreciate it! πŸ’– Smile Team ✨

5 / 5 Share

Oct. 23, 2024

Very helpful support

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to rate us 5-stars! 🀩 Don't hesitate to reach out if you have any questions. Shelby - Smile Team ✨

5 / 5 Share

Oct. 23, 2024

Using app

Almost 7 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for the 5 star review! πŸ™Œ - Smile Team ✨

5 / 5 Share

Oct. 23, 2024

Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review & rate us 5-stars! πŸ’– Don't hesitate to reach out if you have any questions. Shelby - Smile Team ✨

5 / 5 Share

Oct. 22, 2024

Great App, great service. We highly recommend it, for your store and for your customers.

Using app

28 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’–

5 / 5 Share

Oct. 22, 2024

Excellent customer service

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear you had some great support from us :)

5 / 5 Share

Oct. 22, 2024

Customer service is very responsive and helpful they were able to help me set up our rewards program.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear you had assistance getting your program set up. We are looking forward to watching it thrive!

5 / 5 Share

Oct. 22, 2024

App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful. My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)

5 / 5 Share

Oct. 22, 2024

Thank you very much! Quick to respond to questions and resolve them

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this lovely review!

5 / 5 Share

Oct. 18, 2024

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this 5-star review! We really appreciate it. πŸ’–

5 / 5 Share

Oct. 18, 2024

Awesome app and customer service is very quick and polite

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! 🀩 Don't hesitate to reach out if you have further questions. Smile Team ✨

5 / 5 Share

Oct. 18, 2024

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🀩 - Smile Team ✨