Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,135
chart
#36
All reviews
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Sept. 8, 2025
Excellent chat support, Erin was really helpful and knowledgeable. Thanks.
Thank you so much for sharing your review! We also think Erin is excellent 😍 - Smile Team
Sept. 6, 2025
I've previously used Smile.io in other stores and it is always a great experience! I love the ease of use and its functionality with my Shopify store. It is so easy to embed into my store and edit to how I would like for it to be.
Sept. 5, 2025
Sept. 5, 2025
Helpful and understanding support team. Thanks Jade, for resolving my setup issue with the web platform changes.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 5, 2025
Thank you for your review! Our support team have reached out to see if there is anything else we can assist you with :)
Sept. 4, 2025
I want to give special recognition to my rep - Cole for going above and beyond in helping me customize my loyalty program. It took many conversations and quite a bit of pivoting, but he never lost patience and consistently delivered solutions tailored to my needs. His dedication, professionalism, and outstanding customer service made the process successful. Truly 5-star support—I couldn’t be more grateful!
Thank you so much for the review, we really appreciate it 💖 Don't hesitate to reach out if you have any questions! - Smile Team ✨
Sept. 4, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Sept. 4, 2025
efficient and fast after-sales service, thank you Erin for your responsiveness.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 4, 2025
Ezra's responses were quick and accurate.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Sept. 3, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Sept. 3, 2025
After a few emails bouncing around between agents, I finally got to Lynn. Once I explained the situation, she had me squared away in no time. If I’d gotten Lynn from the start, this would’ve been a no-brainer 5/5 — she’s the MVP here!
Sept. 3, 2025
Thank you so much for taking the time to leave us this 5-star review! ☺️ - Smile Team ✨
Sept. 2, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Sept. 18, 2025
I have had the app for a few years now and it is good for points and rewards and the customer services is great. I just had assistance today from Lynn who was very helpful in working through an issue on my account.
Sept. 1, 2025
Great app for rewards program! And great customer service too!
Thank you for taking the time to share your review! We're always happy to help 😍 - Smile Team
Sept. 1, 2025
Great support, quick responses as well.
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. Smile Team ✨
Sept. 1, 2025
Aldrig har jeg oplevet så sublim support! Utrolig hjælpsomme og de slipper dig ikke før at du har det hele opsat som du ønsker - så taknemmelig for al den hjælp jeg har fået til opsætning og guidning.
Mange tak for at du tog dig tid til at skrive denne anmeldelse og for alle dine venlige ord! Vi er så glade for at høre, at du har haft en god oplevelse med vores supportteam 🤩 Tøv ikke med at kontakte os igen, hvis du nogensinde har brug for noget! - Smile Team ✨
Aug. 31, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨