Smile: Loyalty Rewards Program
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,642
chart
#22
All reviews
Rating Breakdown
Oct. 27, 2024
I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless. Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.
Thank you so much for taking the time to leave this review! We really appreciate it π Don't hesitate to reach out if you have any questions. Smile Team β¨
Oct. 26, 2024
Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)
Oct. 25, 2024
Shelby was very helpful, app works well
We are so glad Shelby was able to assist you! Thanks for your lovely review.
Oct. 25, 2024
Smooth setup and seamless execution of dispersing and redeeming points for our customers!
We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.
Oct. 25, 2024
a good app for your store's customer retention
Thank you for your review! We appreciate you taking the time to leave it.
Oct. 24, 2024
Thank you for taking the time to leave us a 5-star review! π€©
Oct. 24, 2024
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent π Don't hesitate to reach out if you have any questions. Smile Team β¨
Oct. 24, 2024
Thank you for leaving us a review, we appreciate it! π Smile Team β¨
Oct. 23, 2024
Very helpful support
Thank you for taking the time to rate us 5-stars! π€© Don't hesitate to reach out if you have any questions. Shelby - Smile Team β¨
Oct. 23, 2024
Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!
Thank you for taking the time to leave us a review & rate us 5-stars! π Don't hesitate to reach out if you have any questions. Shelby - Smile Team β¨
Oct. 22, 2024
Great App, great service. We highly recommend it, for your store and for your customers.
Thank you so much for taking the time to leave this review! We really appreciate it π
Oct. 22, 2024
Excellent customer service
Thank you for your review! We are glad to hear you had some great support from us :)
Oct. 22, 2024
Customer service is very responsive and helpful they were able to help me set up our rewards program.
We are so happy to hear you had assistance getting your program set up. We are looking forward to watching it thrive!
Oct. 22, 2024
App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful. My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.
We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)
Oct. 22, 2024
Thank you very much! Quick to respond to questions and resolve them
Thank you for taking the time to leave this lovely review!
Oct. 18, 2024
Thank you so much for taking the time to write this 5-star review! We really appreciate it. π
Oct. 18, 2024
Awesome app and customer service is very quick and polite
Thank you for taking the time to leave us a 5-star review! π€© Don't hesitate to reach out if you have further questions. Smile Team β¨
Oct. 18, 2024
Thanks so much for taking the time to rate us 5 stars! π€© - Smile Team β¨