Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,135
chart
#36
All reviews
Review RSS Feed
Aug. 31, 2025
The Smile app has been one of the easiest loyalty and referral apps I’ve set up on Shopify. Their support team, Cole, Shelby, and Lynn, were always quick to respond and incredibly helpful with any technical questions I had. If a feature wasn’t available, they didn’t just brush it off; they passed along recommendations to their product team as possible future enhancements. Unlike many other apps with endless chatbots or large teams of agents giving generic responses, Smile has a small team of real people who actually care and help you get your program up and running. That personal touch really stood out. I’ve been very happy with both the level of service and the product itself, and I’m already seeing Smile make a positive difference in my customer lifetime value. Highly recommend!
Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Aug. 30, 2025
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Aug. 30, 2025
good suppport and good features.
Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂 - Smile Team ✨
Aug. 29, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Aug. 28, 2025
10/10, Lisa went out of her way to provide me screenshots to explain my question. She also checked back in with me after a day to see if I had any more questions. Thank you so much for your help!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 28, 2025
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Aug. 27, 2025
I reached out to Smile to help me resolve an issue that I was having with a customer using her points. Lisa was very helpful. She resolved my issue quickly. Thank you!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 27, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Aug. 26, 2025
great
Thank you so much for taking the time to leave us this 5-star review! ☺️ - Smile Team ✨
Aug. 26, 2025
Lisa was great! She helped me phase out my rewards program and help my customers with the transition. Thanks Lisa!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 26, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it! - Smile Team✨
Aug. 26, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it! - Smile Team✨
Aug. 24, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Aug. 22, 2025
Erin was very helpful with my questions!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Aug. 22, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Aug. 22, 2025
Lisa took a look at our site and helped us solve our problem in a matter of minutes.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Aug. 21, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Oct. 18, 2025
Lynn provided me amazing customer service yesterday to an issue I was having. She went above and beyond to ensure I was satisfied!
Thank you for sharing your review! We also think Andrea is amazing 😍 - Smile Team
Aug. 19, 2025
Quick response times. Super appreciated! I appreciate when one Smile Team member picks up on the conversation seamlessly to keep the ball rolling.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨