Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,253
Reviews
Chart
#34
Shopify

All reviews

5 / 5 Share
Oct. 6, 2023

Thank you for the useful help of Daivd, appreciate it , will keep it use

Store Using app Total reviews Average rating
GRAND ANIME CARD About 2 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

5 / 5 Share
April 28, 2026

We really like our Smile rewards account and always get great service when we have questions or when an issue comes up (which is pretty rare). Shelby was quick to help answer questions, and we love the diversity of how we can control our gift tiers and assign VIPs!

Store Using app Total reviews Average rating
Disciple Threads About 5 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Oct. 5, 2023

I just got off a chat with Lisa and she was phenomenal! So friendly and HELPFUL! She solved all my problems! You're lucky to have her!

Store Using app Total reviews Average rating
Creative Cakery About 1 year 1 5.0
Developer Reply

Oh my goodness! This made my day 😊 Thank you so much for your lovely, kind words and for taking the time to leave this review! I really appreciate it 💖 Please don't hesitate to reach out if you ever need more assistance 🤩 It was a pleasure chatting with you! Lisa - Smile Team✨

5 / 5 Share
Oct. 5, 2023

Good customer service. I was helped by Jade, she was quick and provided the information I needed!

Store Using app Total reviews Average rating
Mountaineer Brand Products Over 2 years 4 4.5
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Oct. 4, 2023

Lisa, was amazing and quick. She helped me with my situation within minutes and got us back on track. Highly recommend this app to others, their service is great!.

Store Using app Total reviews Average rating
FifthGate About 21 hours 3 5.0
Developer Reply

Thanks for leaving a review! We think Lisa is pretty excellent too :) Don't hesitate to reach back out if you have any questions. We're always here when you need us!

5 / 5 Share
Oct. 4, 2023

Smile has changed the game for us. We have been a customer since 2021 and have not been disappointed since. Their online chat support is a breath of fresh air and is always super helpful. Lynn in particular went above and beyond for us and we greatly appreciate it. We look forward to many more years with Smile!

Store Using app Total reviews Average rating
DIME BAGS® Almost 4 years 6 5.0
Developer Reply

Thanks for leaving a review! We think Lynn is pretty excellent too :) We are happy that you have been enjoying Smile and our service over the years! Don't hesitate to reach back out if you have any questions. We're always here when you need us!

5 / 5 Share
Oct. 4, 2023

Very complete and easy to use :)

Store Using app Total reviews Average rating
Unpacked Living About 1 year 1 5.0
Developer Reply

Thank you so much for leaving a 5 star review, We are always here if you need us💖

5 / 5 Share
Oct. 6, 2023

Update, Thank you to Smile for being flexible and working with small business. *Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*

Store Using app Total reviews Average rating
The Haunted Game Cafe Over 3 years 11 4.6
Developer Reply

Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.

5 / 5 Share
Oct. 4, 2023

Integrates with everything and works fantastic.

Store Using app Total reviews Average rating
USAMM Almost 3 years 1 5.0
Developer Reply

Thanks for leaving a review! We are glad that you find Smile fantastic :) Let us know if there is anything we can do for you!

5 / 5 Share
Oct. 4, 2023

Quick and very thorough response! Thank you!

Store Using app Total reviews Average rating
The Rothfeld Apothecary Almost 3 years 2 5.0
Developer Reply

We appreciate your kind words and taking the time to leave a review. We are always here when you need us!

5 / 5 Share
Oct. 4, 2023

Great app, great customer service (thanks Jade for helping me with a quick fix!).

Store Using app Total reviews Average rating
Clothes & Roads Almost 6 years 17 4.9
Developer Reply

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

5 / 5 Share
Oct. 4, 2023

Store Using app Total reviews Average rating
Breezinout Over 1 year 3 5.0
Developer Reply

Thank you so much for leaving a 5 star review, We are always here if you need us💖

5 / 5 Share
Oct. 3, 2023

Wonderful team, easy to use and good value.

Store Using app Total reviews Average rating
Nicole Rebstock 6 days 1 5.0
Developer Reply

Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this.

5 / 5 Share
Oct. 3, 2023

This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock

Store Using app Total reviews Average rating
Koi Market Over 1 year 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It means a lot to us. You rock too! - Nicole

5 / 5 Share
Oct. 3, 2023

Excellent platform-Smile team has always been extremely helpful with answering questions and providing solutions. I just worked with Jade and he also provided excellent help!

Store Using app Total reviews Average rating
CTA, Inc. Almost 3 years 6 4.5
Developer Reply

Thanks for leaving a review! We think Jade is pretty excellent too :) Don't hesitate to reach back out if you have any questions. We're always here when you need us!

5 / 5 Share
Oct. 3, 2023

Smile is the best customer rewards platform. They integrate with most applications and have the best support.

Store Using app Total reviews Average rating
MFI Medical Over 5 years 14 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We are so glad that you are enjoying Smile. Don't hesitate to reach out if there is anything we can help you with :)

5 / 5 Share
Oct. 3, 2023

Awesome and simple app. Support is always happy to help and can even extend your trial if you want to test some new features that are not available on your current plan. Thanks guys!

Store Using app Total reviews Average rating
Secret Woods Over 2 years 8 5.0
Developer Reply

Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this. Please reach out if there is anything we can do to help.

4 / 5 Share
Oct. 20, 2023

**Update** The app itself has always functioned excellent and has been a great boost to our business. A few weeks ago the pricing tiers had changed fairly significantly and though I was initially frustrated the team at smile worked very hard to find a solution that would work for our business needs and keep our rewards program uninterrupted for our customers..

Store Using app Total reviews Average rating
Niagara Fresh Market Over 2 years 4 4.8
Developer Reply

Thank you for your feedback it is really helpful to enable us to improve. I've reached out via email to see if we can help resolve this situation for you. Best regards David

5 / 5 Share
Oct. 2, 2023

awesome service!

Store Using app Total reviews Average rating
Kaptein Coffee About 1 year 1 5.0
Developer Reply

Thank you so much for leaving a 5 star review, We are always here if you need us💖

5 / 5 Share
Sept. 29, 2023

i tried alot of loyality apps and this is the only simple and free one i found, it completely do the job. 5 STARS

Store Using app Total reviews Average rating
Al Zahrooni Co. 2 months 8 5.0
Developer Reply

Thank you for leaving a 5-star review! 💕Compliments like this help us go to work with a smile on our faces every day! We appreciate your business and truly want to make your experience as pleasant as possible.

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