All reviews

Rating Breakdown

  • 5
    91% (3,739 ratings)
  • 4
    6% (245 ratings)
  • 3
    1% (56 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,797)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2023

Nicole was wonderful. She got to the root of my problem within 3 messages and was very friendly. She even provided some videos for further assistance.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

It was so great chatting with you today. Thanks for your kind words and for taking the time to leave a review. Let us know if you ever need anything else! -Nicole

5 / 5 Share

May 2, 2023

Great customer service. We needed an app to unify our online and in-store locations and has worked seamlessly for us to offer rewards both online and in-store.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

5 / 5 Share

May 1, 2023

Amazing program ! fast help ! very happy I picked this for my website, i will keep using this. thank you

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the kind words, and for taking the time to leave a review. It means a lot to us! Don't hesitate to reach out if there is anything else we can help you with :)

5 / 5 Share

April 28, 2023

Una gran aplicación para nuestros clientes, muy intuitiva y fácil de utilizar. Y una parte importante es su soporte, rápido y muy amable.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por tomarse el tiempo para dejar una reseña, estamos felices de que Smile haya sido fácil de configurar, fue un placer ayudar hoy. ❤️- Jade & The Smile Team

5 / 5 Share

April 27, 2023

So far I am loving the app, I have yet to launch to my customers, but getting it set up has been pretty easy, the support team is prompt to reply and help me out, phew!

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

April 27, 2023

Una aplicación bastante buena, yo utilizo actualmente la versión FREE y tengo varios clientes que se registraron gracias a esta aplicación de LEALTAD. Recomiendo instalar para tu negocio, y tenes la ayuda del soporte en el chat que te ayuda al instante. EXELENTE ATENCIÓN.

Using app

15 days

Total reviews

6

Average rating

5.0

Developer Reply

Gracias por tomarse el tiempo para dejar una reseña, fue un absoluto placer atenderlo hoy y me alegra saber que Smile ha sido útil para su negocio. :) <3 -Jade & The Smile Team

5 / 5 Share

April 27, 2023

We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 26, 2023

Only a few days in, but so far it's been a great user friendly tool! Integration is extremely easy and the support team is the best!

Using app

2 days

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for taking the time to leave a review, we are super happy to hear that Smile has been great so far ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 26, 2023

So far so good!! I am loving the fact that I can give back to my customers- and how easy it is to use this app!!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, we are super happy to hear that Smile is making an impact ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 26, 2023

Great app and really helpful customer service staff, really pleased that we started using Smile.io for our rewards programme.

Using app

9 days

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

April 25, 2023

Still working through the app functionality but the customer service team is responsive and extremely helpful!

Store

doosra

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊 Smile Team ✨

5 / 5 Share

April 25, 2023

Has really helped improve the loyalty of our customer base and ensure they are transacting with us on a more frequent basis. The customer service is top notch also!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 25, 2023

Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊 Smile Team ✨

5 / 5 Share

April 25, 2023

Great app for loyalty rewards for customers, lots of customization options, easy to use and excellent customer service.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 25, 2023

Started with this app and have never changed. Service is fast, and they've helped me resolve every request. Highly recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review 😊 Smile Team ✨

5 / 5 Share

April 24, 2023

Great support, very fast and absolutely friendly and competent. Thank you! Die Probleme wurden zügig und sehr kompetent gelöst. Vielen Dank!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your kind words ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 21, 2023

excelente aplicación y el servicio a cliente muy bueno, te atienden se seguida, resuelven de inmediato y son muy amables.

Store

Etérea

Using app

About 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

June 19, 2025

Smile is such a great program to maintain customer loyalty. My customers enjoy earning points and redeeming discounts/coupons. Smile customer service is also very kind and helpful whenever we run into any issues. Shout out to Hannah and Lynn :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted to know you've had a great start with your Smile program, and as well look forward to lots more growth for both your business and your customers' loyalty! 💛Hannah and the Team appreciate your kind words 😊

5 / 5 Share

April 20, 2023

Just moved to the Smile app from another Loyalty Rewards app and couldnt be happier with my decision. I needed some help importing customer points from the other app and they had it sorted within minutes for me. Super responsive and helpful and the app itself is super user friendly and looks great. Thanks Smile team! :)

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your kind words super happy we could get you all set up ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 20, 2023

So far it looks like a super nice app. However, I hope that in the very near future they can make a language option in Danish so my customers can read everything in Danish

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your kind words and feedback, super happy I could assist today ❤️ - Jade & The Smile Team <3