All reviews

Rating Breakdown

  • 5
    90% (3,743 ratings)
  • 4
    6% (246 ratings)
  • 3
    1% (55 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (66 ratings)

Reviews with Text

  • 92% (3,798)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2023

Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊 Smile Team ✨

5 / 5 Share

April 25, 2023

Great app for loyalty rewards for customers, lots of customization options, easy to use and excellent customer service.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 25, 2023

Started with this app and have never changed. Service is fast, and they've helped me resolve every request. Highly recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review 😊 Smile Team ✨

5 / 5 Share

April 24, 2023

Great support, very fast and absolutely friendly and competent. Thank you! Die Probleme wurden zügig und sehr kompetent gelöst. Vielen Dank!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your kind words ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 21, 2023

excelente aplicación y el servicio a cliente muy bueno, te atienden se seguida, resuelven de inmediato y son muy amables.

Store

Etérea

Using app

About 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

June 19, 2025

Smile is such a great program to maintain customer loyalty. My customers enjoy earning points and redeeming discounts/coupons. Smile customer service is also very kind and helpful whenever we run into any issues. Shout out to Hannah and Lynn :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted to know you've had a great start with your Smile program, and as well look forward to lots more growth for both your business and your customers' loyalty! 💛Hannah and the Team appreciate your kind words 😊

5 / 5 Share

April 20, 2023

Just moved to the Smile app from another Loyalty Rewards app and couldnt be happier with my decision. I needed some help importing customer points from the other app and they had it sorted within minutes for me. Super responsive and helpful and the app itself is super user friendly and looks great. Thanks Smile team! :)

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your kind words super happy we could get you all set up ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 20, 2023

So far it looks like a super nice app. However, I hope that in the very near future they can make a language option in Danish so my customers can read everything in Danish

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your kind words and feedback, super happy I could assist today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 20, 2023

So far these guys have been great - a really simple system, but any questions I have had have been answered quickly, clearly and they have been so friendly. I have never felt like a nuisance, just left the support chats much clearer with what I need to do. Thank you!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to help clarify and offer assistance 😊 Smile Team ✨

5 / 5 Share

June 12, 2023

Great experience! Jade is excellent, as always! Very informative and easy to understand the explanation.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review and share your kind words, super happy I could assist today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 19, 2023

Jade was super helpful and friendly in helping us figure out some plan settings so that we can make sure our customers are best cared for. Thanks Jade!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, super happy I could assist today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 18, 2023

This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

April 18, 2023

Very easy and simple set up. I've been using Smile on other brands for awhile now and always appreciated the simplicity

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

April 18, 2023

Jade was a massive help with a simple problem i had to get this launched and into action, thank you so much :)

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words , super glad I could help today ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 16, 2023

All the bells and whistles I could want in a reward points app. Excellent, easy to use interface. A+

Using app

10 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

April 14, 2023

super helpful. lisa helped me trouble shoot and get a guest resolution going in just a couple of minutes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share

April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

Store

Sellier

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words , we are happy to hear that you are enjoying Smile❤️ - Jade & The Smile Team <3

5 / 5 Share

April 14, 2023

Easy and user-friendly with a bunch of great options available on the free plan. The support team is super helpful and responds very quickly (thanks Jade!)

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words, it was an absolute pleasure assisting you today. ❤️ - Jade & The Smile Team <3

5 / 5 Share

April 13, 2023

Great customer service! Great app for customer loyalty! And the free version gives you all you need!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 - Lisa & the Smile Team💛

5 / 5 Share

April 13, 2023

Customer service received from Lisa was 10 out of 10! Super friendly, helpful and quick to respond. Thanks, Lisa!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave this lovely review! It was great chatting with you today✨ - Lisa & the Smile Team💛