Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,129
chart
#20
All reviews
March 8, 2023
So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!
Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂
March 8, 2023
Cant use the app as it Just flashes the screen when trying to view the app , unusable as i cant get past the opening screen
Hey, thank you for your review. I'm really sorry to see you are having difficulties I have reached out via email to help you resolve this and get you up and running.
March 6, 2023
We love having this app as part of the buying experience for our customers. Great way to reward customers and drive/push sales for repeat purchases. Easily see what customers are earning and referring. The sales support staff was excellent in solving some back-end issues we had initially with setup.
Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂
March 6, 2023
Our Smile expert Nicole went above and beyond to support us with setting up our loyalty program. We appreciate the tutorial videos, prompt replies, and follow up. Thank you Nicole for you hard work, and delivering it with a Smile.
Thanks so much for taking the time to leave a review. We really appreciate it and are so glad that you found our tutorials helpful. Don't hesitate to reach back out if you need anything else. We are happy to help :) - Nicole
March 5, 2023
Works great and excellent customer service. Happy I am able to reward my customers for an affordable price
Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂
March 5, 2023
Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.
Thanks so much for taking the time to leave a review! We are so glad that you've found Smile easy to use, and out team helpful. Don't hesitate to reach out if there is anything else we can help you with :)
March 5, 2023
great app great support by the team. I have been using it for the last 1 year and ive seen already results
We are so glad that you are seeing results, and that our team was able to help you out :) Let us know if there is anything else we can help you with. And, thank you so much for leaving a review. We really appreciate it!
March 4, 2023
Have needed a hand with a few things and the Team have always helped out super quick on the chat area. As an e-commerce store owner who integrates numerous apps customer service and more importantly the support aspect is vitally important to me when deciding who to trust and use. The Smile crew definitely tick this box for me!
Thank you so much for your kind words. We are so glad that our team has been able to help you out and that you put your trust in us 💛 We appreciate you taking the time to leave a review!
April 1, 2025
Perfect after sell service, always had an answer for my questions very quickly.
Thanks so much for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
March 3, 2023
Great program and service! Customers love using it too! If you are looking to add a rewards program to your site, this is a great one!
Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade
March 3, 2023
Honestly, I am just rating my experience with Jade today. My questions were not only answered, they were taken care of and done for me! I am super happy with the support. They answered in chat almost immediately. I love that, and Jade was sooooo helpful and fun, and kind. Great experience!
Thanks so much for taking the time to leave a review! It was lovely chatting with you today. I am so glad I could help! <3 -Jade
March 2, 2023
Lisa was very responsive and helpful. What wasn't understood, she made it very simple and insightful. very good customer service.
Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️
March 2, 2023
Maria was awesome and quick helping me figure out my issue. Not only did she show me how to fix it, she explained why and how each works......with screenshots and all.
Maria is awesome! Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team (:
March 2, 2023
I installed this app to reward my loyal customers and the same time use it as a way of marketing my website. It works perfectly and makes happy the customers with the rewards they get. Had an issue with the launcher because it wasn't showing on our website. After contacting the customer service via chat, they solved the issue and now everything works fine.
Thanks for leaving a review and for taking the the time to leave your feedback! - Joana from the Smile Tech Team ⭐️
Feb. 28, 2023
Thank you Jade from Smile was really helpful and answered all my questions. Thank you very much. xx
Thanks so much for your kinds words and taking the time to leave a review! It was lovely assisting you today <3 -Jade
Feb. 28, 2023
Prise en main rapide et intuitive, avec pas mal de contenu pour apprendre. Service client très réactif. Je recommande Smile !
Thanks so much for your kinds words! It was lovely assisting you today <3 -Jade
Feb. 25, 2023
Lisa was amazing! She helped my understand several features of the app! I feel much more likely to continue using the app and educating my customers on the app.
Lisa is amazing! Thank you for this review 💛 We are glad we were able to help!
Feb. 24, 2023
So far we've been happy with it and have had it installed 3.5 years! It just works, we don't have to fumble around with it, and our customers use it (we know because we get emails about it all the time if something isn't working right, they're worried they didn't get their points, etc.)
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 Lisa - Smile Team ✨
Feb. 24, 2023
Outstanding customer service from Jade. Much better than the program that I was on. Highly recommend.
Thanks so much for your kinds words! It was lovely assisting you today <3 -Jade
Feb. 23, 2023
This one of the best apps to grow and take your business to the next level. It's very easy to install and great customer service as well.
Our whole Team is delighted to know Smile has supported and elevated your business! Thank you for this review 💛