Smile: Loyalty Program Rewards

June 19, 2025

Smile is such a great program to maintain customer loyalty. My customers enjoy earning points and redeeming discounts/coupons. Smile customer service is also very kind and helpful whenever we run into any issues. Shout out to Hannah and Lynn :)

April 20, 2023

Just moved to the Smile app from another Loyalty Rewards app and couldnt be happier with my decision. I needed some help importing customer points from the other app and they had it sorted within minutes for me. Super responsive and helpful and the app itself is super user friendly and looks great. Thanks Smile team! :)

April 20, 2023

So far it looks like a super nice app. However, I hope that in the very near future they can make a language option in Danish so my customers can read everything in Danish

April 20, 2023

So far these guys have been great - a really simple system, but any questions I have had have been answered quickly, clearly and they have been so friendly. I have never felt like a nuisance, just left the support chats much clearer with what I need to do. Thank you!

June 12, 2023

Great experience! Jade is excellent, as always! Very informative and easy to understand the explanation.

April 18, 2023

This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!

April 18, 2023

Very easy and simple set up. I've been using Smile on other brands for awhile now and always appreciated the simplicity

April 18, 2023

Jade was a massive help with a simple problem i had to get this launched and into action, thank you so much :)

April 16, 2023

All the bells and whistles I could want in a reward points app. Excellent, easy to use interface. A+

April 14, 2023

super helpful. lisa helped me trouble shoot and get a guest resolution going in just a couple of minutes.

April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

April 14, 2023

Easy and user-friendly with a bunch of great options available on the free plan. The support team is super helpful and responds very quickly (thanks Jade!)

April 13, 2023

Great customer service! Great app for customer loyalty! And the free version gives you all you need!

April 13, 2023

Customer service received from Lisa was 10 out of 10! Super friendly, helpful and quick to respond. Thanks, Lisa!

April 13, 2023

This loyalty and rewards app is very user friendly. Customer service is great and fast! Nicole has helped me with questions to set up our website's loyalty and rewards for our website and POS.

April 11, 2023

So excited to get this loyalty program working for us! Jade was awesome and made the set up quick and easy to understand.

April 11, 2023

So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.

April 11, 2023

Its a brilliant app, been using this loyalty app for 3 years.. However after this update they made, they removed alot of settings and features from the free plan. Now i can't change and edit my settings, i literally have to fork out 50 usd just to change a few settings. What a bunch of greedy devs.

Feb. 1, 2024

J'ai eu un très bon service à la clientèle en quelques minutes, ma demande n'était pas possible pour le moment mais elle a été ajouté dans la liste des prochaines requetes pour l'application.

April 7, 2023

Smile has been pretty seamless to set up and when I experienced a little issue, the customer service was outstanding. Joana went out of her way to step me through a solution and then fixed another problem on my site without me needing to log a separate case with Shopify or my Theme developer. I'm early into my journey using Smile but, so far, I'm really impressed by its service. Happy to recommend Smile!