Smile: Loyalty Program Rewards

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Fantastic service ..thank you jade and Smile!

Super thankful to Ezra who went the extra mile to assist me in my queries! Thank you for jumping on a call with me to run through the technical issues I was facing across multiple Shopify stores which gave me clarity on next steps! Thank you!

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

We have been using Smile for two years, and it's been great. Their support is incredible.

great support

Great customer support, I've got detailed and great explanations to all my questions. Highly recommend.

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out. Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Excellent support, just finishing setting it up now. Looking good. Fingers crossed.

Smile has always been so flexible for us and allowed us to build the best plan around our needs. The functionality of Smile has also always met our needs and helped us to increase our CVR. We switched away from Smile to Rise but quickly found that wasn't the best choice for our platform. Smile allows for much greater customization of our program to meet our needs. We definitely recommend Smile for all of your loyalty needs.

Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.

Works with our web store and Shopify POS seamlessly, when not much else does. Integrated with our Stamped.io product reviews so we can reward customers who leave reviews.

jade was great!

Easy to use and great support. Thanks, Jade.

I love the Smile Loyalty and Rewards app. I worked personally with Karen, Joana, and Hannah, who were all individually helpful, friendly, quick to respond, and great in their expertise within the business. They helped me set up a wonderful program that my customers will love and feel absolutely spoiled. :) But most importantly, one that I could feel confident in, knowing that it will work alongside me on autopilot to grow an awesome wood and resin jewelry boutique for women who define their own beauty!

I had an absolutely amazing experience with customer service, and I found the app to be incredibly easy and intuitive to use.

Great support team who helped us with setup! We're looking forward to testing the referral and points program!

I received assistance very quickly and Jade even followed up with an email that had all the links and info I was looking for to assist a customer. This app is great for our small business and it's so nice to talk to a real human.