Smile: Loyalty Program Rewards
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Great platform and great customer service. Had a great refresher call with Nicole today because we've been a customer since 2019. Some great new features.
Thanks for leaving a review! We agree that Nicole is indeed excellent 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
I haven't used the app yet, but Jade was very helpful in helping me set it up.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Very new to the app but so far, so good. Customer support is excellent. Excited to see this app increase my customers LTV.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Only just installed it but its definitely providng me with everything ive been looking for
Thanks for leaving a review! Let us know if there is anything we can do for you! 💖 Smile Team ✨
Bon service client! Très rapide même le weekend. Jade m'a donné un excellent service. Merci
Merci d'avoir laissé un avis ! On est d'accord que Jade est effectivement excellente 💖 N'hésitez pas à nous contacter si vous avez des questions. Nous sommes toujours là quand vous avez besoin de nous ! Smile Team ✨
We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify. We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Great product. Great support. Jade has been especially helpful!
Thanks for leaving a review! We agree that Jade is indeed excellent 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Thank you for the useful help of Daivd, appreciate it , will keep it use
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Smile Team ✨
We really like our Smile rewards account and always get great service when we have questions or when an issue comes up (which is pretty rare). Shelby was quick to help answer questions, and we love the diversity of how we can control our gift tiers and assign VIPs!
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you! Lisa - Smile Team✨
I just got off a chat with Lisa and she was phenomenal! So friendly and HELPFUL! She solved all my problems! You're lucky to have her!
Oh my goodness! This made my day 😊 Thank you so much for your lovely, kind words and for taking the time to leave this review! I really appreciate it 💖 Please don't hesitate to reach out if you ever need more assistance 🤩 It was a pleasure chatting with you! Lisa - Smile Team✨
Good customer service. I was helped by Jade, she was quick and provided the information I needed!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Lisa, was amazing and quick. She helped me with my situation within minutes and got us back on track. Highly recommend this app to others, their service is great!.
Thanks for leaving a review! We think Lisa is pretty excellent too :) Don't hesitate to reach back out if you have any questions. We're always here when you need us!
Smile has changed the game for us. We have been a customer since 2021 and have not been disappointed since. Their online chat support is a breath of fresh air and is always super helpful. Lynn in particular went above and beyond for us and we greatly appreciate it. We look forward to many more years with Smile!
Thanks for leaving a review! We think Lynn is pretty excellent too :) We are happy that you have been enjoying Smile and our service over the years! Don't hesitate to reach back out if you have any questions. We're always here when you need us!
Very complete and easy to use :)
Thank you so much for leaving a 5 star review, We are always here if you need us💖
Update, Thank you to Smile for being flexible and working with small business. *Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*
Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.
Integrates with everything and works fantastic.
Thanks for leaving a review! We are glad that you find Smile fantastic :) Let us know if there is anything we can do for you!
Quick and very thorough response! Thank you!
We appreciate your kind words and taking the time to leave a review. We are always here when you need us!
Thank you so much for leaving a 5 star review, We are always here if you need us💖
Wonderful team, easy to use and good value.
Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this.
This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock
Thanks so much for taking the time to leave a review! It means a lot to us. You rock too! - Nicole
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