Smile: Loyalty Program Rewards

Smile is very comprehensive and very easy to use. Moreover, the technicians responded very quickly and solved my problem in a short time. smile really helped me a lot!

Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.

Fast & informative service as always.

It's the easiest way to add a fidelity program to your store and pretty user friendly when it comes to configuration and set up.

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!

It was very helpful with prompt responses. Solved my issue in less time than I originally planned. Joana was a great help.

Lynn was quick to respond and help me fix an issue. Thanks Lynn!

Good value for money and support have been very responsive to my questions and have created mini-video tutorials for specific issues. The functionality is B2C focussed and we run a B2B business, hence I'm not able to give 5 stars as some configuration options that would be useful aren't currently available.

Hannah went above and beyond to help me with questions i had concerning upgrading and integrations. Her suggestions and help will allow us to enhance our UX across our website, mobile and mobile app. Thanks Hanna

I like this idea and easy yo use that application as a software developer, of course I will suggest everyone I know.

Smil.io is on time chat for everywhere , also very Good support.

Update 10.28.25: Once again I have received amazing support through Smile. They were able to find a solution to my problem very fast and everything is now working smoothly. Very impressed! Good support, was easily able to answer my question.

So far we are really loving this app and its user-friendly interface. Plus it's a huge bonus to have amazing customer support. The staff was super quick and efficient in answering some of our questions when we were first starting to get set up. :)

Je n'ai pas encore eu le temps de bien utiliser l'app mais je peux d'ores et déjà dire que le service client est plutôt opérationnel et ça on apprécie beaucoup !

Excellente application pour mettre en place un système de fidélité (à la fois en ligne et en boutique physique, via Shopify POS) et excellent support. Merci Complément en juin 2025 : Excellent support de Cole ! Une features très utile m’a été offerte pour le récompenser de la fidélité. Juste génial ! Complément en novembre 2025 : Encore un excellent support par Erin. On va rester clients fidèles de ce programme de fidélité encore longtemps :)

Still new to using this app but I had an issue and the customer service was helpful (although not available on the weekend, so had to wait until Monday morning)

Smile has been a great tool for building stronger connections with our customers. Thanks to Lynn for her helpful guidance and support! We look forward to continuing to work together to grow brand loyalty.

Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!

I am excited to offer my loyal customers something nice! Setting up the app was easy and Angie from the support team answered all of my questions and concerns! Thank you so much for a seamless experience!