Smile: Loyalty Program Rewards

We are still on the FREE version and not only is the app itself quality, but the support is fantastic! We are looking forward to joining as paid members as we grow, but even FREE this is great! Strongly recommend this app! A+

Rarely met a support so professional, welcoming and helping. A thousand thanks to Joana who showed exemplar professionalism and knowledge of the tools. She helped me resolve my issues, constantly asking about the problem resolution even when I did not answer. Great support. Put Joana head of Technical Support !

I can’t believe all of the free features you get with this program! Like I feel like I’m robbing them. My customers love it and I love how prompt their support is. In a world where everyone has and needs a reward program im glad to have found this easy to use one

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies. A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.

Excellent, and the support is excellent. Everyone should have a review app if you have a shopify store, and I highly recommend this one!

Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.

The customer service is excellent! Nicole and Andrea were super helpful in guiding me through the set up. They patiently answered all my questions!

Generally the app functionality is good. Only a small percentage of customers actually sign up for Rewards and use it for discounts. One thing I don't like is that in the Discounts section in Shopify, it populates all of the generated discount codes. I wish there was a way to avoid that. Customer service is superb! Nicole helped me with some button display issues, and she was very responsive and informative. Thank you!

Nice app, quick results, easy to navigate, works, helpful team! Even the no-costs option is enough to start with.

Intuitive dashboard, easy integration with our Shopify store and fabulous support from the Smile team!

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

I downloaded Smile some time ago and have found it a very user friendly tool. It also has really helpful customer service.

Fast and pleasant assistance. From a technical point of view, it's too bad that it's not yet possible to apply a minimum order value to use loyalty discounts on shopify POS orders.

Its user friendly and our customers seem to love it. The support is also really great. Jade helped me today and it was a quick lesson for me, easy to do :)

I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!

www.promoviniles.com - Panama We love Smile. We start using the Free Plan, them the Starter Plan and now the Growth. Now we have the VIP Program included. I love that they have adapted to a more accessible pricing structure. My customer love receive points and I love to have loyal customer. This type of program sets me apart from my competitors.

Lisa was awesome! Got back to me so quick with exactly the information I was looking for.

This app has been working well for us. Today we discovered an unintended consequence of dealers that already purchase from us online with a discount code being able to accumulate and redeem points. I reached out for guidance on this and was met with an almost instantaneous solution. Great support!

Easy setup and very helpful staff. Always quick and accurate responses to any questions that come up.