Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,154
chart
#25
All reviews
Review RSS Feed
Sept. 8, 2025
Very quick response from their support team, Joana, who was incredibly efficient and proactive with her responses and clarifications to our queries and issue on hand. Thank you!
We are so glad our team has been able to help you! Thanks for taking the time to leave a review. We really appreciate it :)
Feb. 16, 2023
Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!
Thank you so much for taking the time to leave a review! 😇 - Jade <3
April 13, 2023
Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!
Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨ - Lisa & the Smile Team 💛
Feb. 16, 2023
Great Customer Service. Jade was super helpful, since I had just started using the App and really guided me through every process. A+
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Feb. 16, 2023
Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨
Feb. 14, 2023
Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!
You're welcome anytime, we're happy to know we quickly provided the best solution for you! Thank you for your time and the kind words 💛
Feb. 14, 2023
The app has served its purpose for everything we as a company have need thus far. Their support responds quickly and efficiently. Jade was a great help!!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Feb. 14, 2023
Great reward program! I really appreciate their customer service, the support team is always friendly and responsive!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Feb. 14, 2023
Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.
Thanks so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear the experience has been smooth! 😊 Smile Team ✨
Feb. 13, 2023
very helpful! support wait time could be a little shorter ! otherwise it's a good experience, easy to use !!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Feb. 9, 2023
Nicole was very quick to respond about help setting up the Smile Rewards program app, I think this app will suit my client's needs perfectly!
We are so glad Smile will fit your clients' needs. It was great chatting with you today. Thanks for taking the time to leave a review. We really appreciate it :) Let us know if there is anything else we can help you with! Nicole
Feb. 8, 2023
Lisa was great made it super easy to understand! Loved the service performed from Smile. Helpful on starting up!
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 Lisa - Smile Team ✨
Feb. 8, 2023
Superb, Wonderful Support from Lisa! This App is amazing. Thank you! ...............................................
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨
Feb. 8, 2023
Jade was very helpful and answered my questions clearly and quickly. I look forward to utilising smile.io more for our loyalty programs
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Feb. 7, 2023
Experience has been great so far. Support has been very helpful. Lisa especially has been a great help. Set up is really easy.
We're super glad to know you've had such a great experience using Smile! Thank you for taking the time to leave a review 💛
Feb. 3, 2023
Great Customer Service....Answered questions promptly! Very Much Recommended. Lynn answered all my questions.
Thank you so much for this lovely review🌟 It was a pleasure chatting with you and So happy to hear about the positive experience. More power to your business. 💪✨ - Lynn 💖
Feb. 3, 2023
Great platform, easy to build out and use. Missing a couple key features but overall a solid platform.
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
Feb. 3, 2023
The app is great. Easy and simple to use! Customer Service is always kind as well. My only wish is that we could have a rewards page in lieu of the pop-up :)
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 We appreciate your feedback as well- Jade <3
Feb. 2, 2023
So far so good! The customer service is very attentive and super helpful if you have any questions installing the app. Shout out to Lisa for helping me figure out the API codes! I'm excited to implement this loyalty program for my customers :)
It was an absolute pleasure chatting with you today! Thank you so so much for taking the time to leave this review and for your super kind words 💖💛 - Lisa
Feb. 1, 2023
Easy to use, and syncs our online store and POS. It gets the job done. Customer service is always excellent.
We're super glad to know you've had such a well-rounded experience using Smile! Thank you for the kind words 💛