Smile: Loyalty Program Rewards
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It's hard to give 5 stars when I just barely signed up and haven't had much time to implement the app, BUT I received some very helpful support from an agent on smile.io.com that I would rate 5 stars.
Thank you so much for your kind words we really appreciate it. We've reached out via email to see how we can improve our service. Best regards The Smile Team
We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! Thank you for your support, Jade!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
David was so helpful answering very promptly even during the weekend. Big shoutout for David
Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :) Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
I’ve just started using this app and so far everything appears to be functioning well. The customer service is great and there when you need them.
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Customer service acts on quick and help with efficiency. Thank you Ezra and team :) Great support
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Jade was so helpful and even followed up!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Stellar Customer Service - could not have asked for more. Hannah went above and beyond when helping us with issues regarding our account. And the rest of the team - David, Maggie etc. were just super helpful in getting us the data we needed in a timely manner. You guys rock!
Thank you so much for leaving such a lovely review we were delighted you could speak to so many of us and even more delighted we could help you. It was our pleasure to assist 🤓 Cheers The Smile Team
We just activated our account a few days ago but have had exceptional customer service while in the beginning stages of setting up our account! I've spoken with both Jade and Lisa over the last few days and they have walked me through all of my questions/concerns. Looking forward to implementing the loyalty program with our customers!!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great, reliable app with excellent customer service. Thanks for all your help!
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Très bon échange avec Jade, réactive et une réponse ok.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Ullas from Smile was absolutely amazing! Managed to help me very quickly. Happy with Smile! Highly recommend!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Hannah — we think she's pretty great, too! 😊 Please let us know if there is anything else we can do to support you! Cheers, Smile Team✨
I am giving Smile: Loyalty and Rewards a 3 star rating as the program is inefficient and complicated. However, I have been communicating with Cole Breivik and have been happy with his responsiveness and assistance.
Thank you for taking the time to leave this review. We are reaching out to see how we can assist you further. The Smile Team ✨
Quick responses
Thanks so much for taking the time to leave this review! We really appreciate it 🤩 Smile Team ✨
Great interface and great customer service. Smile has definitely been a game changer for our company and our customers.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Easy to use, excellent customer service.
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Great app, with a user-friendly interface and they have amazing customer service!
Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you! Lisa - Smile Team ✨
Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨
Hannah was very helpful with a resolution!
Thanks so much for taking the time to write this review! We really appreciate it 🤩 We think Hannah is great, too! Smile Team ✨
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