Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,129
chart
#20
All reviews
Review RSS Feed
July 25, 2022
I am using this app to incentive my customers to make a purchase. I really love how it is performing so far!
Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are loving Smile so far :)
July 25, 2022
Joshua was responsive and very helpful. He put a little video together after visiting my site to help me help my customers learn how to use their reward points. Thank you.
Thank you so much for these kind words! I am glad I was able to help! Have a wonderful week!βοΈ Cheers, Joshua - Smile Team π§ββοΈ
July 25, 2022
A great out-of-the-box loyalty solution that we could setup in a matter of minutes. Appreciated the instant support and personalised Loom's to save setup time.
Thank you so much for your feedback! Stoked to hear we are hitting the mark, this is what we strive for! πͺπ It was a pleasure speaking with you! π Cheers, Joshua - Smile Team π§ββοΈ
July 25, 2022
The customer service is helpful & fast in response. The app seems quite well structured and easy to use
Great chatting today! Thanks for leaving us a review! We will always be here with speedy replies should you need anything at all! π€ Cheers, Joshua - Smile Team π§ββοΈ
July 25, 2022
We have just launched this app in one of our stores and Smile.io have been a great help during the setup.
Thanks for leaving us a review my friend! It was a pleasure chatting today, good luck with your launch! π Cheers, Joshua - Smile Team π§ββοΈ
July 23, 2022
I love using the Smile.io app! It's such a great way to give back to loyal customers. With lots of advantages and a clear design, this is my favorite app to spoil my customers with awesome rewards.
Thanks so much for your lovely review! π€© We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your customers πͺβ¨
July 22, 2022
Great Customer Service & Quick responses when troubleshooting issues. So far so good with Smile loyalty points.
Thanks for leaving us a review! You were a joy to chat with, I appreciate you! Best of luck with everything my friend! βοΈ Cheers, Joshua - Smile Team π§ββοΈ
July 22, 2022
Joshua from Smile was so friendly, helpful and quick to respond!! I am really enjoying this app the customer service is awesome, love the look and feel plus the navigation is so easy! Definitely recommend.
So wonderful chatting today! I really appreciate you taking the time to leave us your feedback! So stoked to hear you are loving the app, if you ever have a question or just want to smile you know where to find us! π Cheers, Joshua - Smile Team π§ββοΈ
July 20, 2022
I just loaded this app yesterday and had a small issue that I needed worked out. I logged into the chat system and was connected with Jade. Jade was super helpful and resolved my issue right away.
Super glad I could assist you today :) Thanks for taking the time to leave a review. -Jade <3
July 19, 2022
Amazing product with great service and great prices. I am a super happy customer since a long time and will not leave Smile.
Thank you so much for your kind words! We plan on remaining the same and providing you the same great service and superior product you have enjoyed for the last 2 years! Thanks again for choosing us over the competition! π Cheers, Joshua - Smile Team π§ββοΈ
July 19, 2022
I worked with David on some report needs, and he was extremely helpful and continued to reach out to see if I needed any additional help. I appreciated the follow-up.
Thank you for your review! We pride ourselves on going the extra mile for our merchants, and your success is our success. We are stoked to hear of your positive experience with David, we are pretty partial as well! π€© Cheers, Joshua - Smile Team π§ββοΈ
July 19, 2022
Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste. Lovely chap :)
Why thank you for the high praise my friend! It was wonderful chatting today, return for quick help and sick gifs anytime, we have both in equal supply! π Cheers, Joshua - Smile Team π§ββοΈ
July 18, 2022
suitable loyalty application. cheaper. however I can't find "contact us". You should have a contact section via email or chat
Thank you for taking the time to leave a review, we really appreciate it : ) You can reach us at [email protected] or go to our footer links and click the contact us link or you can jump into our live chat :D
July 14, 2022
Great app with great options and amazing support! Way better value than some of the competition (YOTPO loyalty) and such better customer support!
Thank you so much for this amazing review π π π It was great chatting with you & we're so happy to hear you're loving the Smile app π€© π Lisa
July 14, 2022
Such a great program! It has grown my email list a ton by having the reward program available in-store- it makes it easy for my staff to ask for email addresses without feeling salsy! Their support is always great at answering questions too!
Thanks for this wonderful review! β¨ We are so glad Smile is helping your business grow! π It was great chatting with you today, wishing you continued success! πΈ Cheers, Joshua - Smile Team π§ββοΈ
July 13, 2022
Great app, but if you want any significant branding or integrations, you need to pay for it. However there is good functionality and I can't fault how helpful and excellent the support and help is when you need it.
Thank you so much for taking the time to leave a review, we appreciate your honest feedback! While we provide the best free app in the marketplace we do understand the limitations, and we are always willing to go the extra mile to help merchants succeed! πͺ Cheers, Joshua - Smile Team π§ββοΈ
July 12, 2022
Tech Support is always super helpful, also have been a customer of Smile for years and still very satisfied.
Thank you for the kind words! We are pumped to hear feedback like this! It was great chatting today, looking forward to helping you succeed for years to come! π π° Cheers, Joshua - Smile Team π§ββοΈ
July 11, 2022
We use the SMILE app and absolutely love it! It is THE BEST! So easy to use and navigate and our clients love it too! AWESOME!
Thank you so much for leaving a review! We appreciate the kind words :)
July 8, 2022
Awesome setup help through the chat! We're looking forward to the program to pass onto our customers.
Thanks for leaving a review! It was super great assisting you today :) <3 Jade
July 7, 2022
Perfect app, really easy to use, elegant, simple and plenty of functionalities. So far the best loyalty app for any type of store, I highly recommend it after trying different ones. The service center is always there to assist and I would like to specially thank you Brandon and Lisa, who have been really helpful and nothing is much trouble for them!
Thanks for leaving a review! We are so happy you are loving our customer service :)