Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,154
chart
#25
All reviews
Review RSS Feed
Oct. 12, 2022
This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.
Thanks so much for leaving us a review! Hannah is pretty amazing!😍 Joshua - Smile Team 🧙♂️
Oct. 12, 2022
Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.
Thank you for your review! Glad we could help, great chatting! 🥰 Joshua - Smile Team 🧙♂️
Oct. 6, 2022
We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.
Using app
About 4 hours
Total reviews
2
Average rating
5.0
It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole
Oct. 6, 2022
Great helped Joshua, never expected that much efficiency with someone thank you again . hope you can help me next time I have a problem.
Thank you so much for taking the time to leave a review, I appreciate you! We are always here in app if you ever have any questions at all. Best of luck my friend! 🌈 Joshua - Smile Team 🧙♂️
Oct. 6, 2022
Amazing app easy to navigate. The customer support is very knowledgeable, quick in responding and very nice to work with.
Thanks so much for taking the time to leave a review! We are so glad that you are finding the app easy to use, and got the help you needed from our team. 💛 Nicole
Oct. 4, 2022
Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.
Jade is the best! Thanks so much for taking the time to leave us a review! 😍 Cheers, Joshua - Smile Team 🧙♂️
July 17, 2025
This is undoubtedly the best app among all the Shopify options available. Reasonably priced and provides fast and fantastic support. Without a doubt, smile.io has been an amazing asset for our business... and we highly recommend :)
Thank you so much for your kind review! It was lovely chatting with you today 😊 Lisa - Smile Team ✨
Oct. 3, 2022
Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.
Thank you so much for your kind review. We really appreciate it! 💖
Oct. 3, 2022
This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.
Thanks so much for leaving us a review! 😀 We really appreciate your feedback and wish you the best of luck! 💸 Cheers, Joshua - Smile Team 🧙♂️
Oct. 1, 2022
Just launched our program and had some minor hitches, but Lisa from Smile support was able to give us a bunch of information to help us!
Thank you so much for your kind review. We really appreciate it! 💖
Sept. 28, 2022
merci bcp très gentil j'ai adoré le service à la clientèle merci bcp bcp bcp encore une fois :) merci
Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! 😍 Merci pour vos mots gentils! Nous vous apprécions et sommes ravis d'apprendre votre expérience positive avec notre équipe de service à la clientèle ! 😍 Cheers, Joshua - Smile Team 🧙♂️
Sept. 28, 2022
So far so good! I sent a message to support over night and wa la, I had an answer the next morning! The app has been easy to use so far and I cant wait to start managing my customers.
Thanks so much for leaving us a review! The beauty of our global team is that we are proactive and provide solutions 24/7, so glad you were able to get the help you needed quickly! 💫 Wishing you all the best with your launch! 🚀 Cheers, Joshua - Smile Team 🧙♂️
Sept. 28, 2022
I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.
Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! 💪 Cheers, Joshua - Smile Team 🧙♂️
Sept. 28, 2022
Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!
What amazing feedback! 😍 We are very thankful for testimonies like this one, these are literally our core values. ✨ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success! Cheers, Joshua - Smile Team 🧙♂️
Sept. 28, 2022
Awesome customer service regarding the setup for VIP. It was very helpful for me to explore the platform.
Thanks so much for taking the time to leave a review, we appreciate you! Best of luck with your launch! 🚀 Cheers, Joshua - Smile Team 🧙♂️
Sept. 27, 2022
Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.
Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! ☘️ Cheers, Joshua - Smile Team 🧙♂️
Sept. 25, 2022
I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!
Thanks so much for your review! We are glad to be a part of your success and wish you continued health, happiness, and prosperity! 🌈 Cheers, Joshua - Smile Team 🧙♂️
Sept. 23, 2022
The customer service in amazing! I was having a hard time setting up my rewards program, and every time I have reached out they have been so helpful! Hannah, Lisa, and David are awesome!
Thank you so much for taking the time to leave us this review! We also think Hannah, Lisa, & David are awesome 😎
Sept. 22, 2022
Ik heb deze app getest, echter deze app beschikt niet over de mogelijkheid om de Nederlandse taal te gebruiken in de communicatie naar klanten. Dus niet bruikbaar voor ons. Technisch / functioneel prima app overigens
Hey Marteen! Thanks for taking the time to leave us your honest feedback! Joana from Smile here 👋 Regarding languages, we currently offer Smile in 5 languages (English, Spanish, French, German, and Portuguese) but full translations for Dutch are not currently offered. However, I have sent you an email with a few examples of Dutch merchants using the semi-translated version of Smile! Looking forward to hearing from you soon! Met vriendelijk groet, Joana 🙏
Sept. 21, 2022
The app functions perfectly and the support team are all rockstars, they always help and reply super quick!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! 🤩