Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
July 12, 2023

The features are great and the support is awesome, they make sure that you dont stuck at any point as a end user

Store Using app Total reviews Average rating
Baby Fitaihi Over 1 year 2 5.0
Developer Reply

Thanks so much for leaving a review. We really appreciate it! We are glad you enjoyed our support. Don't hesitate to reach out if we can help you with anything else :)

5 / 5 Share
July 12, 2023

Let me commend Hannah for her remarkable professionalism and expertise. From the moment I reached out for help, she displayed genuine care and made me feel heard. Her attentiveness to my concerns and willingness to go above and beyond truly made a difference. I was met with a level of support that exceeded my expectations.

Store Using app Total reviews Average rating
flowerknows_development 4 months 3 5.0
Developer Reply

Thanks so much for leaving a review. We really appreciate it! We think Hannah is awesome too. Don't hesitate to reach out if we can help you with anything else :)

5 / 5 Share
July 11, 2023

Lisa helped me quickly and answered my questions! Plus she messaged cute gif pictures in our conversation to say hey!

Store Using app Total reviews Average rating
Lucky Catch Boutique About 2 years 3 3.7
Developer Reply

Thanks so much for taking the time to leave this kind review! It was a pleasure chatting with you 😊 Lisa - Smile Team ✨

5 / 5 Share
July 11, 2023

Simple and effective. Easy to use. Instant and great support. Thoughtfully designed the product. No complications very straightforward to refer and earn.

Store Using app Total reviews Average rating
thedeconstruct 6 days β€” β€”
Developer Reply

Thanks so much for taking the time to leave a review. We are so glad that you find Smile very easy to use, and enjoyed your experience with our support team! Let us know if there is anything else we can help you with 😊

5 / 5 Share
July 11, 2023

Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers

Store Using app Total reviews Average rating
Chris's Ice Cream About 2 years 4 5.0
Developer Reply

Thank you so much for your review 🀩 We really appreciate your kind words! Please don't hesitate to reach out if there is anything else we can help you with 😁 ✨ The Smile Team

5 / 5 Share
July 10, 2023

I love this app so far! Very smooth interface and easily customizable. Not to mention their support answers within 5 minutes. Jade is great! Thanks Smile.io

Store Using app Total reviews Average rating
Crain of California About 2 months β€” β€”
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❀️ - Jade & The Smile Team

5 / 5 Share
July 10, 2023

instant support , they are very supportive other review i will place once i use there services , thank you for free plan

Store Using app Total reviews Average rating
Gyros Farm 8 minutes β€” β€”
Developer Reply

Thanks so much for leaving a review. We really appreciate it! We are glad you enjoyed our support. Don't hesitate to reach out if we can help you with anything else :)

5 / 5 Share
July 7, 2023

This app is wonderful! Easy to use and they have great support. Jade was so nice and she helped me with some updates following some business changes. It's so nice to know that you are supported within minutes of reaching out. I'm happy with the connections to social media where my customers can earn points for signing up or sharing my products and/or blogs on these platforms. :)

Store Using app Total reviews Average rating
Mila Inspired LLC Almost 4 years 1 5.0
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❀️ - Jade & The Smile Team

5 / 5 Share
July 6, 2023

Excellent and fast customer service. This app provides great customer retention and upsell opportunity offering customers bonus points to their next order based on cart value as well as the option for customers to select their free gifts using their current rewards balance.

Store Using app Total reviews Average rating
Big Jeff Online Inc Over 2 years 7 5.0
Developer Reply

Thank you so much for your kind words we really appreciate it. Please feel free to reach out if there is anything we can help with. Cheers David

5 / 5 Share
July 6, 2023

Great customer service! Had an issue with the app and it was solved quickly in a few minutes :) Recommend!

Store Using app Total reviews Average rating
Lyna London Over 1 year 1 5.0
Developer Reply

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❀️ - Jade & The Smile Team

5 / 5 Share
July 6, 2023

We love Smile. We've been with this app for almost 3 years and love the platform. It's easy to use not just for customers but for us as well on the back end. The customer service is amazing. They are friendly, quick, and really helpful while getting the information across in an easy way.

Store Using app Total reviews Average rating
Siwon About 2 years 2 5.0
Developer Reply

Thank you so much for your kind words we really appreciate your loyalty. Please feel free to reach out if there is anything we can help with. Cheers David

5 / 5 Share
July 5, 2023

Smile is very comprehensive and very easy to use. Moreover, the technicians responded very quickly and solved my problem in a short time. smile really helped me a lot!

Store Using app Total reviews Average rating
Magicycle Bike About 8 hours 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review. We are so glad that you find Smile very easy to use, and enjoyed your experience with our support team! Let us know if there is anything else we can help you with 😊

5 / 5 Share
July 4, 2023

Fast, friendly and even made me laugh all while getting A+ support. Thanks a lot Team Smile for quick service.

Store Using app Total reviews Average rating
Olive My Pickle Over 2 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this lovely review πŸ’›πŸ’– We appreciate it so much & we look forward to continuing to impress 🀩 It was a pleasure chatting with you today β€” I had a good giggle as well πŸ˜‚ Lisa - Smile Team✨

5 / 5 Share
Dec. 6, 2023

Fast & informative service as always.

Store Using app Total reviews Average rating
Algenist About 6 years 6 5.0
Developer Reply

Thanks so much for taking the time to leave a review. We are so glad that you find Smile user friendly, and enjoy our support! Let us know if there is anything else we can help you with :)

5 / 5 Share
July 4, 2023

It's the easiest way to add a fidelity program to your store and pretty user friendly when it comes to configuration and set up.

Store Using app Total reviews Average rating
Silvia Cobos 11 months 1 5.0
Developer Reply

We appreciate you taking the time to leave a review. We are glad that you were able to easily set up and configure Smile. Thanks for sharing your feedback. Don't hesitate to reach out if there is anything we can do for you!

5 / 5 Share
June 30, 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

Store Using app Total reviews Average rating
De Soto Sport About 7 years 4 4.8
Developer Reply

We really appreciate you taking the time to leave us a review I'm glad we were able to help you. Best regards The Smile team

5 / 5 Share
June 30, 2023

Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!

Store Using app Total reviews Average rating
bobo design studio Over 5 years 3 4.3
Developer Reply

Thank you so much for your review we really appreciate your kind words. Please reach out if there is anything else we can help you with Cheers The Smile Team

5 / 5 Share
June 30, 2023

It was very helpful with prompt responses. Solved my issue in less time than I originally planned. Joana was a great help.

Store Using app Total reviews Average rating
Infinite30 4 days 4 5.0
Developer Reply

I'm so glad we were able to help you and will pass on your kind words to Joana. Best regards The Smile Team

5 / 5 Share
Feb. 20, 2024

Lynn was quick to respond and help me fix an issue. Thanks Lynn!

Store Using app Total reviews Average rating
The Montessori Room 8 months 8 5.0
Developer Reply

Thank you so much for your kind review we really appreciate it. Please let us know if there is anything else we can do to help. Cheers The Smile team

4 / 5 Share
June 30, 2023

Good value for money and support have been very responsive to my questions and have created mini-video tutorials for specific issues. The functionality is B2C focussed and we run a B2B business, hence I'm not able to give 5 stars as some configuration options that would be useful aren't currently available.

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for the feedback around some of the things we could be doing better to be more B2C focused. I have reached out to learn more because we would love to hear more specifics about what these needs are! Genuinely looking forward to hearing more. See you over in the email/chat threads! Yours in Loyalty, Brandon

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