Smile: Loyalty Program Rewards

I like this idea and easy yo use that application as a software developer, of course I will suggest everyone I know.

Smil.io is on time chat for everywhere , also very Good support.

Update 10.28.25: Once again I have received amazing support through Smile. They were able to find a solution to my problem very fast and everything is now working smoothly. Very impressed! Good support, was easily able to answer my question.

So far we are really loving this app and its user-friendly interface. Plus it's a huge bonus to have amazing customer support. The staff was super quick and efficient in answering some of our questions when we were first starting to get set up. :)

Their customer support is really bad. Don't help on inquiries, don't negotiate about price. Tried to change the name of some translations, but they never responded here.

Je n'ai pas encore eu le temps de bien utiliser l'app mais je peux d'ores et déjà dire que le service client est plutôt opérationnel et ça on apprécie beaucoup !

Still new to using this app but I had an issue and the customer service was helpful (although not available on the weekend, so had to wait until Monday morning)

Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!

I am excited to offer my loyal customers something nice! Setting up the app was easy and Angie from the support team answered all of my questions and concerns! Thank you so much for a seamless experience!

We are still on the FREE version and not only is the app itself quality, but the support is fantastic! We are looking forward to joining as paid members as we grow, but even FREE this is great! Strongly recommend this app! A+

Rarely met a support so professional, welcoming and helping. A thousand thanks to Joana who showed exemplar professionalism and knowledge of the tools. She helped me resolve my issues, constantly asking about the problem resolution even when I did not answer. Great support. Put Joana head of Technical Support !

I can’t believe all of the free features you get with this program! Like I feel like I’m robbing them. My customers love it and I love how prompt their support is. In a world where everyone has and needs a reward program im glad to have found this easy to use one

High quality set up. Fast and helpful support. Good resources available and smooth onboarding process.

The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies. A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.

Excellent, and the support is excellent. Everyone should have a review app if you have a shopify store, and I highly recommend this one!

Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.

The customer service is excellent! Nicole and Andrea were super helpful in guiding me through the set up. They patiently answered all my questions!

Generally the app functionality is good. Only a small percentage of customers actually sign up for Rewards and use it for discounts. One thing I don't like is that in the Discounts section in Shopify, it populates all of the generated discount codes. I wish there was a way to avoid that. Customer service is superb! Nicole helped me with some button display issues, and she was very responsive and informative. Thank you!

Nice app, quick results, easy to navigate, works, helpful team! Even the no-costs option is enough to start with.

I have a problem with transferring plan from Global to Local stores, the service is so smooth and I just need to follow the instruction, she so patient eventhough it's a long and confusing process. Thank you to Hannah the one who assist me :)