Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,129
chart
#47
All reviews
Review RSS Feed
May 31, 2022
Really great customer service. Always quick, friendly, and helpful! Our customers have really enjoyed getting rewarded for their purchases.
Thank you so much for taking the time to leave a review, it was a pleasure helping you today :)
May 31, 2022
Lisa was cheerful & helpfulCould not have asked for better! She was there on apot all day! Made things easy
Thank you so much for this lovely review 🥰 It was great chatting with you today and I'm glad I was able to help you get started on your Smile journey 🤩 - Lisaa
May 31, 2022
The app was straight forward for the most part - however slightly confusing on the customer side of it between what members and guests had to do in order to get their sign up points. Once I spoke to smile customer service (Joshua) he was great! Loved his videos and he totally rocks a good radio voice. If it wasn't for the videos I would be lost as to how to help my customers, but this definitely helped. It would be good for this kind of information to be provided in a demo video upon downloading the app to assist admin. Thanks, Jodi
Thank you so much for your your feedback, I was so glad I could help you get everything sorted! 💪 Thanks for your compliments and suggestions, we appreciate you! We look forward to helping your business grow! 🌱 Cheers, Joshua - Smile Team 🧙♂️
May 27, 2022
Super app! tout fonctionne TB! Le service client est vraiment réactif. J'attends de voir ce que ça donne maintenant niveau performance!
Thank you so much for taking the time to leave us a review, we really appreciate your feedback! It was a pleasure speaking with you, we look forward to helping your rewards program hit interstellar orbit! 🚀 Cheers, Joshua - Smile Team 🧙♂️
May 26, 2022
So far SMILE.IO has been fantastic, very robust with a ton of features and have just found out that even displaying a 'Refer a Friend' banner is shown at the end of a checkout is included to all customers if FREE plans! That is awesome. Their support is also great, even replying to me with a video to show me how to fix something! Highly highly recommended and thank you Joshua for the support!
So great chatting with you today! We look forward to helping you continue to grow, thanks for this amazing feedback! We appreciate you! 😄 Cheers, Joshua - Smile Team 🧙♂️
May 25, 2022
Very complete app! I recommend this app to everyone who is looking to bring value to their customers by rewarding them with points!
Thank you so much for your feedback, we love that you love us! 😍 We look forward to helping you keep the rewards flowing and your customers smiling! 😄 Cheers, Joshua - Smile Team 🧙♂️
May 25, 2022
We are validating to add this App, We need some more time for choose, but all go good. Thanks for your time
Thank you for taking the time to leave a review, so happy I could assist today :) -Jade
May 23, 2022
Great app so far! I love how everything is simple to use. The points and rewards features are exactly what I was looking for!
It was a pleasure chatting with you today! I am so glad that you found exactly what you are looking for with Smile and find it easy to use! Thanks so much for taking the time to leave a review 💛 Nicole
May 23, 2022
Customer service is amazing as always. They are easy to reach out to and very accommodating! Kudos to the team! Keep it up!
We are so glad that we were easy for your to get a hold of and were able to help you out :) Thanks so much for taking the time to leave a review. We really appreciate it!
May 20, 2022
Great app- helpful customer service! Would recommend this for your website/POS app rewards program!
Thank you so much for your lovely review 💖 We so enjoyed chatting with you today! Glad to hear you're loving the app so far ✨
May 18, 2022
Super application ! Très complète et facile à mettre en place. Le support est très réactif. Je recommande !
Thank you so much for taking the time to leave a review, it was super great helping you today :)
May 14, 2022
Been using this app for years and it is great. Spoke to customer service for the first time today and they were very helpful and resolved my issue
I am glad you have been enjoying Smile for years and that we were able to help you out! It was a pleasure chatting with you today. Thank you so much for taking the time to leave a review. 💛 Nicole
May 12, 2022
I use this app to offer rewards to our loyal customers. The customer service is superb and has helped us tremendously! Highly recommend this app for any e-commerce store!
I am so glad that you are enjoying Smile and that we were able to help you today! Thanks for recommending us, and taking the time to leave a review :)
May 12, 2022
The app works very well and the customer support replies quickly. Would definitely recommend this app.
Thank you so much for taking the time to leave us a review! We are stoked to hear you are loving the app! We look forward to continuing to help your business grow! 🚀 Cheers, Joshua - Smile Team 🧙♂️
May 12, 2022
This is a great app. Its expensive but having trouble growing my rewards as the base programme doesnt offer nudges . Its is a super important aspect of this app . Please consider offering as we will get more growth and stay with the app .
May 11, 2022
Jade from customer service fantastically directed me to where I needed to be to clear up a query.. very fast and efficient
Thank you so much! It was lovely assisting you today :) -Jade <3
May 11, 2022
Very helpful app and customer support team - go JADE!!! Prompt responses and helpful solutions. App never gave any issues too.
Thanks so much for leaving a review! It was a pleasure assisting you today :) <3
May 11, 2022
Customers love this app. It creates loyalty and repeat customers. Customer service is friendly and helpful. It's a simple app to use. Recommend.
Thank you so much for your Good vibes :) We appreciate you taking the time to leave a review. -Jade <3
June 2, 2025
I had a few questions with the app and I needed help and Shelby helped me immediately and even sent me links and follow. It was definitely above and beyond. Great service!
It was a pleasure chatting with you today! Thanks so much for taking the time to leave a review. I'm glad you are loving Smile 💛 Nicole
Oct. 18, 2024
Smile's customer service is always friendly :) Highly recommend using the chat feature if you're ever unsure of anything! I've dealt with Cole, Hannah and Joana before and they've all been fab :)
Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3