Smile: Loyalty Program Rewards

Intuitive dashboard, easy integration with our Shopify store and fabulous support from the Smile team!

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

Extremely user friendly and customer service was friendly and helpful with my questions! My shop doesn’t require the paid plan at the moment, but the free plan has enough features for me to play around. Highly recommend!

I downloaded Smile some time ago and have found it a very user friendly tool. It also has really helpful customer service.

Fast and pleasant assistance. From a technical point of view, it's too bad that it's not yet possible to apply a minimum order value to use loyalty discounts on shopify POS orders.

Its user friendly and our customers seem to love it. The support is also really great. Jade helped me today and it was a quick lesson for me, easy to do :)

I am still very new to the app, but the service I have received from the entire Smile team (specifically Lisa, David, and Nicole) has been beyond great. They have been very responsive and linked me to very informative docs and resources to help me build a strategy and configure my program. Loyalty program coming soon!

www.promoviniles.com - Panama We love Smile. We start using the Free Plan, them the Starter Plan and now the Growth. Now we have the VIP Program included. I love that they have adapted to a more accessible pricing structure. My customer love receive points and I love to have loyal customer. This type of program sets me apart from my competitors.

Lisa was awesome! Got back to me so quick with exactly the information I was looking for.

This app has been working well for us. Today we discovered an unintended consequence of dealers that already purchase from us online with a discount code being able to accumulate and redeem points. I reached out for guidance on this and was met with an almost instantaneous solution. Great support!

Easy setup and very helpful staff. Always quick and accurate responses to any questions that come up.

Great and fast support. Helpful with the customization and other technical requests. The only thing that I would like to see is more types of translation options.

The customer service with Smile is excellent! I had a concern about a discount code working on items that I didn't want discounted, and despite the late hour, Lynn was able to help me quickly. It was very much appreciated!

I just finished chatting with Nicole and I cannot begin to tell you how easy this set up was. Her instructions were seamless. She sent me video’s to show me where to navigate to what I needed to fix. I learn visually way better so this was huge for me. I cannot believe it was this simple! Thank you again Nicole!

Great app, it has everything one needs to reward customers and generate more sales. Exceptional customer service. I was having difficulty understanding something and I got a response within minutes! I was able to ask all the questions I had to make the best of the App. Highly recommend :)

I cancelled this app over two months ago and I am still being charged. I reached out to customer service multiple times and have been ignored.

Knew the answers quickly. Would appreciate the feature of being able to allow customers to apply points to shipping without buying a coupon.

David and the team at Smile have been great, anything we ever needed they are standing by to assist. Support solves inquiries usually same day and if it is going to be longer they are up front about it. The biggest thing is you can see they really value our growth, Smile is continuously willing to support us in our endeavors and ensures that they are continuing to provide valuable services and upgrades.

The customer service was exceptional! Not only did they promptly address my inquiries, but they also provided me with a complimentary month. I am enthusiastic about the program and assessing the results.

Jade was fabulous and helped me with all my questions. It was a great experience, thank you so much.