Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#34
Shopify

All reviews

5 / 5 Share
Jan. 30, 2023

everyone is so helpful and quick chat response which is great so easy to use and set up i am looking forward to sharing with my clients thank you

Store Using app Total reviews Average rating
extendedbeautyessex About 3 hours 2 5.0
Developer Reply

We are so glad that you are enjoying Smile! Thanks so much for leaving a review. We appreciate it :)

5 / 5 Share
Jan. 30, 2023

This app works quite nice! We're happy to set up our loyalty program so easy. I would love to do more adjustments in the email notifications.

Store Using app Total reviews Average rating
Direkt vom Feld 8 months 5 5.0
Developer Reply

We're happy to hear that it was easy for you to set up. Thanks for the feedback! I'll pass it along to the team, as we are always looking to improve our product 🌟

5 / 5 Share
Jan. 26, 2023

Very prompt replies to questions and problems. My customers really enjoy the reward program and it is very easy to manage with Smile.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your lovely review 💖 We're so happy to hear that your customers enjoyed the Rewards program and so excited to see your store continue to grow with Smile! ✨

5 / 5 Share
Jan. 26, 2023

We just started using the Smile Loyalty and Rewards program and are about to launch, and loving it so far! Easy to use, and the customer support has been great. We are actually "starting over" and even that is easy, and we appreciate the help and feedback from the team so far. Thanks Smile!

Store Using app Total reviews Average rating
Brijjit Medical 3 months 2 4.5
Developer Reply

We're grateful for your kind words, and absolutely thrilled to know we've provided consistently great support! 💛

5 / 5 Share
Jan. 24, 2023

excellent customer service. worth recommended. this app really helps to customers for buying more with their credit collection.

Store Using app Total reviews Average rating
ARJD BRO BEARS Over 2 years 13 5.0
Developer Reply

We're delighted to know that Smile makes a big difference to you and your customers! Thank you so much for recommending us 💛

5 / 5 Share
March 16, 2023

This app is great! It seamlessly integrates with our Shopify store, mobile app and our POS locations. Plus our customers love the benefit of earning rewards. Their tech support is great as well! They are always available to answer questions and help with any issues.

Store Using app Total reviews Average rating
The Graphic Tee Over 2 years 5 5.0
Developer Reply

We are so happy you and your customers are loving Smile for your Shopify store and POS! Thanks for your kind review :)

5 / 5 Share
Jan. 23, 2023

Nicole assisted me today and was a huge help! I appreciate her professionalism and her swift response. I'm looking forward to implementing the information she provided and continuing to serve our customers well. Thank you, Nicole!

Store Using app Total reviews Average rating
HOUSE OF HILT 2 months 4 4.8
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you. Don't hesitate to reach out if there is anything else we can help you with 💛 Nicole

5 / 5 Share
Jan. 21, 2023

Great app so far. All seems to be working well for my customers and it's very easy to use. Customer support is amazing. I've had to reach out a couple of times and they really do go above and beyond to help as much as they can. Highly recommend!

Store Using app Total reviews Average rating
Kidsaroo About 2 months 7 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! 💖

5 / 5 Share
Jan. 21, 2023

Smile makes me :) David and Hannah at customer success have been amazing and have helped me each step of the way!

Store Using app Total reviews Average rating
We Sound Human 29 minutes 6 5.0
Developer Reply

Thanks so much for taking the time to leave a review! Glad to assist and don't hesitate to reach out if you need anything else :)

5 / 5 Share
Jan. 19, 2023

Great app - really easy to get my Rewards program live and running. Excited to see some great results.

Store Using app Total reviews Average rating
Nourished Natural Health About 19 hours 6 4.5
Developer Reply

Thanks so much for taking the time to leave a review! We are so glad it was easy for you to get your program up and running and are excited to see how Smile helps your business grow! Don't hesitate to reach out if you need anything else :)

5 / 5 Share
Jan. 19, 2023

I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)

Store Using app Total reviews Average rating
Little Bird 2 days 5 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use and enjoying the free trial. Let us know if there is anything else we can do to support you in your ecommerce journey! 💛Nicole

5 / 5 Share
Jan. 18, 2023

I have been very happy with the rewards app, and the customer service is very good too. My customers give me good feedback about it and they enjoy spending their rewards and have started to use the referral scheme too.

Store Using app Total reviews Average rating
Forget Me Not Oils EU Over 1 year 4 5.0
Developer Reply

Hi! Thank you so much for taking the time to write us a review. We really appreciate it. 🤩 We are delighted your customers are giving you good feedback. Please reach out if there is anything we can do to help.

5 / 5 Share
Jan. 18, 2023

APP很好使用,客服人員也很有耐心幫忙解答,整體使用起來體驗不錯,該有的功能也都有,滿足基本的會員後台設置功能,很推薦給其他有此需要的人!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store Using app Total reviews Average rating
PINKSELFIE Over 1 year 3 5.0
Developer Reply

Thank you so much for your kind review. we are delighted you think the app is easy to use. Please reach out if you need anything, we are always happy to help!

5 / 5 Share
May 10, 2023

I've used the customer support team a few times and they have been so helpful at answering my questions. They are quick to respond and very pleasant. I love this rewards system. It's easy to understand and set up. It's also easy to have customers redeem the points within the Shopify POS. I definitely recommend this rewards system.

Store Using app Total reviews Average rating
The Sweet Pea Shop 4 months 4 5.0
Developer Reply

Thank you so much for leaving a review! It was wonderful assisting you today. Super glad I was able to help! :)- Jade <3

5 / 5 Share
Nov. 24, 2025

I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.

Store Using app Total reviews Average rating
Double Dipp'd Dip Powder Over 6 years 3 4.7
Developer Reply

Thank you so much for your kind review. We are delighted you are finding us easy to use. Feel free to reach out if you need any help, our team is always happy to hear from you.

5 / 5 Share
Jan. 14, 2023

Works just as advertised. It is easy to use, customize and navigate. Customers do not seem to have any issues with it either.

Store Using app Total reviews Average rating
RetroReplay Over 1 year 3 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! 💖

5 / 5 Share
June 21, 2025

The to-go app for Loyalty & Rewards. Beautiful interface! Easy to use and intuitive back end. all you want your Loyalty program to be. And now the grow plan has the VIP tiers! ‍

Store Using app Total reviews Average rating
Kastel Shoes Over 2 years 5 5.0
Developer Reply

We really appreciate this fantastic review! All we want is for it to help business owners like yourself. We'll let our customer service team know you appreciated them 💯

5 / 5 Share
April 22, 2024

Super easy to use. Pretty much a set it and forget it app. When needed, support is quick and helpful. My customers love the rewards. When I had a question about the program (I have a legacy plan so I wanted to check to make sure everything was working.) Lisa took my question and forwarded it to Lynn. I was told it could take 24 hours to respond. Totally cool. Instead it was like 34 minutes. Lynn clarified all of my questions. Not only that, instead of upselling me, she assured me that I have all the features that I want and need in my legacy program. Amazing customer service all around.

Store Using app Total reviews Average rating
Erin.Lane Bags Over 5 years 9 4.9
Developer Reply

That's awesome that you could get in and set it up quickly! If you need anything else along your journey, our team is here 💪

5 / 5 Share
Jan. 6, 2023

We have been using Smile on multiple stores that we run and they have been amazing. Customer support has also been spot on. When it comes to "apps" it is VERY hit and miss. Dealing with Smile is completely "hit". Have no worries, they will treat you well and the software will function exactly as expected.

Store Using app Total reviews Average rating
The Bat Witch Cavern About 2 years 1 5.0
Developer Reply

We're so happy that you've had such success with Smile! All we want is to support business owners like yourself. Thank you so much for this review. We wish you the best of luck with your stores 🚀

5 / 5 Share
Jan. 6, 2023

Easy setup, easy to use, functional and with excellent customer service. Highly recommend Smile to any online business with a rewards programme.

Store Using app Total reviews Average rating
CDK9 Raw Almost 5 years 3 4.7
Developer Reply

We really appreciate the recommendation! It's great to hear that you had a good experience using the app and chatting with our team. Please feel free to reach out again if you need anything else 😄

Previous Page 131 of 213 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.