Smile: Loyalty Program Rewards
All reviews
Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.
Thank you so much for your kind review. We really appreciate it! ๐
This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.
Thanks so much for leaving us a review! ๐ We really appreciate your feedback and wish you the best of luck! ๐ธ Cheers, Joshua - Smile Team ๐งโโ๏ธ
Just launched our program and had some minor hitches, but Lisa from Smile support was able to give us a bunch of information to help us!
Thank you so much for your kind review. We really appreciate it! ๐
merci bcp trรจs gentil j'ai adorรฉ le service ร la clientรจle merci bcp bcp bcp encore une fois :) merci
Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! ๐ Merci pour vos mots gentils! Nous vous apprรฉcions et sommes ravis d'apprendre votre expรฉrience positive avec notre รฉquipe de service ร la clientรจle ! ๐ Cheers, Joshua - Smile Team ๐งโโ๏ธ
So far so good! I sent a message to support over night and wa la, I had an answer the next morning! The app has been easy to use so far and I cant wait to start managing my customers.
Thanks so much for leaving us a review! The beauty of our global team is that we are proactive and provide solutions 24/7, so glad you were able to get the help you needed quickly! ๐ซ Wishing you all the best with your launch! ๐ Cheers, Joshua - Smile Team ๐งโโ๏ธ
I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.
Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! ๐ช Cheers, Joshua - Smile Team ๐งโโ๏ธ
Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!
What amazing feedback! ๐ We are very thankful for testimonies like this one, these are literally our core values. โจ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success! Cheers, Joshua - Smile Team ๐งโโ๏ธ
Awesome customer service regarding the setup for VIP. It was very helpful for me to explore the platform.
Thanks so much for taking the time to leave a review, we appreciate you! Best of luck with your launch! ๐ Cheers, Joshua - Smile Team ๐งโโ๏ธ
Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.
Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! โ๏ธ Cheers, Joshua - Smile Team ๐งโโ๏ธ
I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!
Thanks so much for your review! We are glad to be a part of your success and wish you continued health, happiness, and prosperity! ๐ Cheers, Joshua - Smile Team ๐งโโ๏ธ
Ik heb deze app getest, echter deze app beschikt niet over de mogelijkheid om de Nederlandse taal te gebruiken in de communicatie naar klanten. Dus niet bruikbaar voor ons. Technisch / functioneel prima app overigens
Hey Marteen! Thanks for taking the time to leave us your honest feedback! Joana from Smile here ๐ Regarding languages, we currently offer Smile in 5 languages (English, Spanish, French, German, and Portuguese) but full translations for Dutch are not currently offered. However, I have sent you an email with a few examples of Dutch merchants using the semi-translated version of Smile! Looking forward to hearing from you soon! Met vriendelijk groet, Joana ๐
The app functions perfectly and the support team are all rockstars, they always help and reply super quick!
Thanks for the awesome review! We work hard to meet expectations like yours, and weโre happy to hear we hit the mark for you. Come back and see us soon. Cheers! ๐คฉ
Andrea from the Implementation team gave us a fast reply and detailed step-by-step instructions. Thanks
Thank you so much for your kind review. We really appreciate it! ๐
Smile's customer service is very patient, helpful, and excellent! They are always standby for any of your questions.
Thanks so much for your kind words ๐ We really appreciate it!~ ๐ Lisa
I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!
Thank you so much for the kind words! ๐ I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! ๐ซ Cheers, Joshua - Smile Team ๐งโโ๏ธ
The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck
Thanks so much for this amazing review! ๐ We really appreciate your feedback and I was glad to assist today, great chatting! Cheers, Joshua - Smile Team ๐งโโ๏ธ
Great customer service! Jade was very helpful answering all the questions I had regarding the set up and features of the program. Would recommend 100%
Thank you so much for taking the time to leave a review, it was a pleasure assisting you today :) -Jade <3
I love this app, superb for creating a good-looking and effective points system. I love the 24-hour live chat help, Joshua was a great help, thanks!
Thanks for leaving us a review! Glad I was able to help and we are stoked to hear you are loving Smile! Cheers, Joshua - Smile Team ๐งโโ๏ธ
After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.
Thanks so much for this amazing feedback!๐ I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! ๐ช Cheers, Joshua - Smile Team ๐งโโ๏ธ
I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me! I appreciate the quick customer service help, too!
Thank you so much for your kind review <3 We really appreciate it!
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