Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
April 13, 2023

Great customer service! Great app for customer loyalty! And the free version gives you all you need!

Store Using app Total reviews Average rating
Weathered Wood Home About 1 year 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 - Lisa & the Smile Team💛

5 / 5 Share
April 13, 2023

Customer service received from Lisa was 10 out of 10! Super friendly, helpful and quick to respond. Thanks, Lisa!

Store Using app Total reviews Average rating
Little Stocking Company About 1 year 3 5.0
Developer Reply

Thanks so much for taking the time to leave this lovely review! It was great chatting with you today✨ - Lisa & the Smile Team💛

5 / 5 Share
April 13, 2023

This loyalty and rewards app is very user friendly. Customer service is great and fast! Nicole has helped me with questions to set up our website's loyalty and rewards for our website and POS.

Store Using app Total reviews Average rating
Jami Ray Vintage About 1 month 4 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
April 11, 2023

So excited to get this loyalty program working for us! Jade was awesome and made the set up quick and easy to understand.

Store Using app Total reviews Average rating
My Happy Place Boutique 11 days 2 5.0
Developer Reply

Thank you so much for your kind words, it was an absolute pleasure assisting you today. ❤️ - Jade & The Smile Team <3

5 / 5 Share
April 11, 2023

So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.

Store Using app Total reviews Average rating
The School of UX About 2 hours 6 4.3
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with 💛 Joana

1 / 5 Share
April 11, 2023

Its a brilliant app, been using this loyalty app for 3 years.. However after this update they made, they removed alot of settings and features from the free plan. Now i can't change and edit my settings, i literally have to fork out 50 usd just to change a few settings. What a bunch of greedy devs.

Store Using app Total reviews Average rating
LeMed About 3 years 8 3.5
Developer Reply

Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.

5 / 5 Share
April 7, 2023

Smile has been pretty seamless to set up and when I experienced a little issue, the customer service was outstanding. Joana went out of her way to step me through a solution and then fixed another problem on my site without me needing to log a separate case with Shopify or my Theme developer. I'm early into my journey using Smile but, so far, I'm really impressed by its service. Happy to recommend Smile!

Store Using app Total reviews Average rating
Little Change Creators 5 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave us a review - it's much appreciated! 🤩 -Joana & Smile

5 / 5 Share
April 7, 2023

app's crazy. We are soon gonna implement the 600€/month plan in our marketing ecosystem, definitely and investment, but surely with postive roi at the end of the month.

Store Using app Total reviews Average rating
AlexTheory 23 days 7 5.0
Developer Reply

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

5 / 5 Share
April 6, 2023

Fast and professional help, got support in just a short while and they answered me even if i was AFK. Afterwards when i came back i got the support i needed. 5 Stars from Finland!

Store Using app Total reviews Average rating
Tjosken 24 days 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much 🤩 Smile Team ✨

5 / 5 Share
April 4, 2023

Great app, looks like i can apply rewards for my customers and works really well, customer support for this app was really helpful as well. highly recommend

Store Using app Total reviews Average rating
Hollow Tree Candle Co 23 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 Smile Team ✨

5 / 5 Share
April 4, 2023

Nous recommandons cette application car elle est facilement paramétrable et à mettre en place. Nous espérons que nos clients seront tout autant satisfaits.

Store Using app Total reviews Average rating
Deco Cuir About 2 months 5 5.0
Developer Reply

Nous sommes très heureux que vous soyez satisfait, et espérons que vos clients le seront aussi! Merci beaucoup pour vos aimables paroles 💛 - L’équipe Smile 🙂

5 / 5 Share
March 31, 2023

We needed help with accessing rewards and understanding how the program works, and Lisa was so helpful and quick with her answers!

Store Using app Total reviews Average rating
Entry Envy 3 months 8 4.9
Developer Reply

Thanks so much for taking the time to leave this lovely review! It was great chatting with you yesterday✨ - Lisa & the Smile Team💛

5 / 5 Share
March 30, 2023

I needed assistance updating an offer for our store and Jade was incredibly fast and helpful in doing so!

Store Using app Total reviews Average rating
Simply Organic Beauty Almost 5 years 6 4.8
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

This is very helpful in customers spending more within my store. I love that there's a free version of the app. This helps small businesses like mine to survive in today's economy!

Store Using app Total reviews Average rating
Lilly & Jace Kids Boutique About 24 hours 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad Smile is able to help your business ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

Thank you very much Jade for your top-level support. You really helped me understand this plugin and went all the way out to explain.

Store Using app Total reviews Average rating
CanScience 8 months 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad I was able to offer assistance ❤️ - Jade & The Smile Team <3

5 / 5 Share
March 30, 2023

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Store Using app Total reviews Average rating
Borg El Arab Press 25 minutes 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! :) - The Smile Team <3

5 / 5 Share
March 29, 2023

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice! Would highly recommend this app to anyone looking for a rewards system for their website!

Store Using app Total reviews Average rating
Holly & Co Over 4 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛 Lisa - Smile Team✨

5 / 5 Share
March 28, 2023

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly! Thanks!

Store Using app Total reviews Average rating
The Blue Butterfly Boutique About 3 years 1 5.0
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

5 / 5 Share
March 28, 2023

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for taking the time to leave this review ✨ — Smile Team 💛

5 / 5 Share
March 28, 2023

Awesome help from the Help Center people. A little limited on the Starter Plan (paid), but ok for basic needs.

Store Using app Total reviews Average rating
ADAMUS 4 days 7 4.6
Developer Reply

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

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