Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,257
Reviews
Chart
#39
Shopify

All reviews

5 / 5 Share
Oct. 3, 2022

Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.

Store Using app Total reviews Average rating
Pulled Home About 6 hours 3 3.7
Developer Reply

Thank you so much for your kind review. We really appreciate it! ๐Ÿ’–

5 / 5 Share
Oct. 3, 2022

This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.

Store Using app Total reviews Average rating
Wiggly Wigglers 7 months 6 4.8
Developer Reply

Thanks so much for leaving us a review! ๐Ÿ˜€ We really appreciate your feedback and wish you the best of luck! ๐Ÿ’ธ Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Oct. 1, 2022

Just launched our program and had some minor hitches, but Lisa from Smile support was able to give us a bunch of information to help us!

Store Using app Total reviews Average rating
Bull City Fair Trade About 1 year 1 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! ๐Ÿ’–

5 / 5 Share
Sept. 28, 2022

merci bcp trรจs gentil j'ai adorรฉ le service ร  la clientรจle merci bcp bcp bcp encore une fois :) merci

Store Using app Total reviews Average rating
Lestrouvaillesdejen About 6 hours 1 5.0
Developer Reply

Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! ๐Ÿ˜ Merci pour vos mots gentils! Nous vous apprรฉcions et sommes ravis d'apprendre votre expรฉrience positive avec notre รฉquipe de service ร  la clientรจle ! ๐Ÿ˜ Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

4 / 5 Share
Sept. 28, 2022

So far so good! I sent a message to support over night and wa la, I had an answer the next morning! The app has been easy to use so far and I cant wait to start managing my customers.

Store Using app Total reviews Average rating
Keen Beauty Co 28 days 2 4.0
Developer Reply

Thanks so much for leaving us a review! The beauty of our global team is that we are proactive and provide solutions 24/7, so glad you were able to get the help you needed quickly! ๐Ÿ’ซ Wishing you all the best with your launch! ๐Ÿš€ Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

4 / 5 Share
Sept. 28, 2022

I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.

Store Using app Total reviews Average rating
Vine and Grind 3 months 2 4.5
Developer Reply

Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! ๐Ÿ’ช Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Sept. 28, 2022

Very helpful support team, super easy to setup, we launched the programs in minutes. Thank you for your loyalty to your customers!

Store Using app Total reviews Average rating
Coffee & Cream About 2 hours 3 5.0
Developer Reply

What amazing feedback! ๐Ÿ˜ We are very thankful for testimonies like this one, these are literally our core values. โœจ Thanks so much for taking the time to leave a review, we look forward to being a part of your continued success! Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Sept. 28, 2022

Awesome customer service regarding the setup for VIP. It was very helpful for me to explore the platform.

Store Using app Total reviews Average rating
Pared Eyewear 31 minutes 4 5.0
Developer Reply

Thanks so much for taking the time to leave a review, we appreciate you! Best of luck with your launch! ๐Ÿš€ Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Sept. 27, 2022

Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.

Store Using app Total reviews Average rating
The Bias Cut Over 1 year 6 5.0
Developer Reply

Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! โ˜˜๏ธ Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Sept. 25, 2022

I'd be lost without Shopify. Since the launch of my business two years ago I've been using and loving shopify. I found the website really easy to use and the functions are great. Happy customer, would recommend!

Store Using app Total reviews Average rating
That Coco Company 9 days 2 5.0
Developer Reply

Thanks so much for your review! We are glad to be a part of your success and wish you continued health, happiness, and prosperity! ๐ŸŒˆ Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

1 / 5 Share
Sept. 22, 2022

Ik heb deze app getest, echter deze app beschikt niet over de mogelijkheid om de Nederlandse taal te gebruiken in de communicatie naar klanten. Dus niet bruikbaar voor ons. Technisch / functioneel prima app overigens

Store Using app Total reviews Average rating
Tango Shoes 12 months 3 3.7
Developer Reply

Hey Marteen! Thanks for taking the time to leave us your honest feedback! Joana from Smile here ๐Ÿ‘‹ Regarding languages, we currently offer Smile in 5 languages (English, Spanish, French, German, and Portuguese) but full translations for Dutch are not currently offered. However, I have sent you an email with a few examples of Dutch merchants using the semi-translated version of Smile! Looking forward to hearing from you soon! Met vriendelijk groet, Joana ๐Ÿ™

5 / 5 Share
Sept. 21, 2022

The app functions perfectly and the support team are all rockstars, they always help and reply super quick!

Store Using app Total reviews Average rating
PureArts About 3 years 3 5.0
Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and weโ€™re happy to hear we hit the mark for you. Come back and see us soon. Cheers! ๐Ÿคฉ

5 / 5 Share
Sept. 17, 2022

Andrea from the Implementation team gave us a fast reply and detailed step-by-step instructions. Thanks

Store Using app Total reviews Average rating
Resin Art NZ 7 months 9 5.0
Developer Reply

Thank you so much for your kind review. We really appreciate it! ๐Ÿ’–

5 / 5 Share
Sept. 16, 2022

Smile's customer service is very patient, helpful, and excellent! They are always standby for any of your questions.

Store Using app Total reviews Average rating
yobaby.ca About 2 months 2 5.0
Developer Reply

Thanks so much for your kind words ๐Ÿ˜Š We really appreciate it!~ ๐Ÿ’– Lisa

5 / 5 Share
Jan. 29, 2024

I'm really pleased with David's service, he's smart and always get question right away! smooth and efficient & professional communication, high rec smile yay!

Store Using app Total reviews Average rating
BloomChic Over 2 years 2 5.0
Developer Reply

Thank you so much for the kind words! ๐Ÿ˜Š I appreciate you taking the time to leave a review, it is always a pleasure chatting. Wishing you continued success! ๐Ÿ’ซ Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Sept. 14, 2022

The app is brilliant and becomes a whole new beast when added a plus store, the customer service provided is second to none, they answer in seconds and go the extra mile to provide support an help. A massive thanks to Joshua who really assisted us when we got stuck

Store Using app Total reviews Average rating
Lola's Cupcakes 10 months 1 5.0
Developer Reply

Thanks so much for this amazing review! ๐Ÿ˜ We really appreciate your feedback and I was glad to assist today, great chatting! Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Sept. 12, 2022

Great customer service! Jade was very helpful answering all the questions I had regarding the set up and features of the program. Would recommend 100%

Store Using app Total reviews Average rating
NATIVA LIVING 14 days 8 5.0
Developer Reply

Thank you so much for taking the time to leave a review, it was a pleasure assisting you today :) -Jade <3

5 / 5 Share
Sept. 12, 2022

I love this app, superb for creating a good-looking and effective points system. I love the 24-hour live chat help, Joshua was a great help, thanks!

Store Using app Total reviews Average rating
Avorium 4 months 2 5.0
Developer Reply

Thanks for leaving us a review! Glad I was able to help and we are stoked to hear you are loving Smile! Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Sept. 12, 2022

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.

Store Using app Total reviews Average rating
Blanc Creatives About 2 hours 1 5.0
Developer Reply

Thanks so much for this amazing feedback!๐Ÿ˜ I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! ๐Ÿ’ช Cheers, Joshua - Smile Team ๐Ÿง™โ€โ™‚๏ธ

5 / 5 Share
Aug. 1, 2025

I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me! I appreciate the quick customer service help, too!

Store Using app Total reviews Average rating
KmBerggren Motherhood Art Over 4 years 6 5.0
Developer Reply

Thank you so much for your kind review <3 We really appreciate it!

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