Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,129
chart
#20
All reviews
Review RSS Feed
April 11, 2022
J'ai eu du mal à ajouter mes clients mais j'ai été aidé par Jade du service client qui m'a aidé efficacement. Sinon très facile d'utilisation ! Je recommande à 100% .
Thank you so much for your amazing review! We're so happy to hear that Jade was able to help you get everything setup. Merci beaucoup! 💖
Oct. 17, 2023
I have worked with smile for a year and their team is the best! They have successfully helped me every time I have needed it! They try to stay updated to provide better services, applications and support!
Thank you SO much for your lovely review 💖 Please don't hesitate to reach out to us whenever! We're always happy to help! 😄
June 11, 2024
As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.
Thank you so much for taking the time to leave us this lovely review 💖 So glad you had a great experience with Joshua! :)
June 24, 2025
This app has been great for us! Any issues we've had have been fixed by their support team in a timely manner. Hightly recommended!
Hey there! Thank you so much for your lovely review 💖 So glad that you had a great experience!
April 8, 2022
I am IN LOVE with this app! Life-changing and my customers LOOOOOOOVE to turn it into a game that eventually turns into $$$ for me :)
Thank you so much for taking the time to leave us review! We love to help entrepreneurs achieve their goals! 😄
April 8, 2022
Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!
Thank you for leaving us a review! We agree - Joshua is pretty amazing! We're so happy he was able to help out!
April 8, 2022
Fabulous support and help for all of my questions. Jade was super helpful and speedy in response. Great help.
Thank you for the five-star review! We truly appreciate it. We're so happy Jade was able to help out. 😄
April 7, 2022
Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.
Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to [email protected] 🙏
Sept. 6, 2024
I want to express my gratitude for the exceptional support provided by Shelby in helping us resolve a customer's issue with our rewards app. Shelby was quick to respond and offered a clear and helpful solution by suggesting the use of a deep link to our Smile panel. She provided us with the exact link we needed, as well as a guide for additional deep links, which was incredibly valuable. Shelby also took the extra step of checking our Smile account and confirming that everything was set up correctly on our end. Her proactive approach, friendly tone, and thorough response made it easy for us to understand the next steps and effectively assist our customer. We appreciate her attention to detail and the prompt support that helped us resolve the issue quickly. Thank you, Shelby, for going above and beyond!
Thank you so much for sharing your experience! 💖 So happy to hear that we were able to help out :)
April 7, 2022
The application is very good and works just as my online store needs it to. They also have excellent customer service.
Thank you so much for your review 🤩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
April 7, 2022
I am new to the Smile reward program and had many questions. I was helped via chat support with Nicole and she was super knowledgeable on all that Smile has to offer. All of my questions were answered and now I feel like an expert!
Thank you for the kind words about Nicole ✨We will be sure our team sees your feedback! 🙏
May 5, 2022
Simple to use and fast and friendly help team too! Josh was helpful, even when I didn't quite get it, and proactive with a really great suggestion too!
Thank you so much for your lovely review! 🙌
July 8, 2025
Erin was super knowledgable, efficient and helpful!
Thank you so much for the review! We really appreciate it! 😄
April 5, 2022
Great App. Great support via live-chat. Analytics are not great but we only have the base version. Should still have cxv/xlsx export with base without fancy dashboards. Overall pretty happy with it.
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
April 5, 2022
Nicole at Smile gave me quick and correct direction is solving a problem and direction on how to fix the issue in the future. Awesome Support Above Expectations!
Thank you so much for taking the time to leave us this review 🦋
April 5, 2022
I am amazed at how easy it was to import my customers points from another Reward app. Smile's app is intuitive, a breeze to add branding and customize. Even with the POS app - my current customer's points came through. The POS interface is simple for my employees - just a single click to add the rewards to a customer's order. Truly - I am as excited as them!
Thank you so much for your lovely review ✨ We're so glad to hear that you're finding the app easy to use! Please don't hesitate to reach out if we can help with anything else :)
April 5, 2022
Great app! The rewards system has definitely helped us build our business and gain repeat customers.
Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯
April 5, 2022
The support is excellent and our customers love it! I would recommend Smile rewards to other Shopify stores that want to engage with their clients.
Thanks for sharing your kind & generous feedback! 😊
April 5, 2022
Customer service is very helpful. They are always available and have great tips on how to improve performance!
Thank you SO much for your lovely review 💖 Please don't hesitate to reach out to us whenever if we can help with anything at all!
April 4, 2022
Jade was quick and upfront with resolving our issue. He's subject-matter-expertise helped us to quickly identify the issue and find a solution together. Thx you!
Thank you so much for this amazing review 💖 We agree - Jade is amazing!