Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,502
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
Aug. 13, 2024
Quick and helpful support. I had the pleasure of talking to Hannah!
Thank you for your lovely review! I'm so glad we were able to assist you, I look forward to watching your program grow :) -Hannah
Aug. 13, 2024
Very nice! Thank you very much.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Aug. 12, 2024
Great app and excellent customer service.
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
Aug. 12, 2024
Great app and support. A special mention to Jade as well who is extremely helpful!
Thank you for this lovely review - we think Jade is great too! :)
Aug. 11, 2024
We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
Aug. 10, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 9, 2024
Very easy to use. Thank you for this App!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Aug. 9, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 9, 2024
Great app, great customer service
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
Aug. 9, 2024
I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Aug. 9, 2024
Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Aug. 8, 2024
I just signed up for this app. I received more than 10 new customers to sign up within the first day, Lisa was very helpful when I had questions.
Thank you for this lovely review - we think Lisa is great too! :)
Sept. 4, 2024
5 stars for customer service. I haven't had a chance to experience the app in a live store yet but had a billing issue that was resolved quickly and easily after reaching out to customer support. Can't speak to how the app functions quite yet, although installation and customization has been easy so far.
Thanks for taking the time to leave us a review! 💛
Aug. 8, 2024
I had an issue with the invoicing and Lynn provided me a fast and accurate solution. Great customer service!
Thanks for your review! We are happy to hear Lynn was able to provide great service :)
Aug. 7, 2024
quick response and very helpful!
So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!
Aug. 7, 2024
Very smooth experience with Smile throughout. Jade has been especially helpful and really quick to offer advice, coming up with great suggestions.
We are so glad to hear your experience has been smooth - thats what we aim for! We also think Jade is pretty great :)
Aug. 7, 2024
shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Andreandana - Smile Team✨
Aug. 6, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Aug. 6, 2024
I had an issue and they were quick to respond to my chat and fix it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖